Our boys have been seeing Dr. Lo for several years now. He is a loving and caring dentist, very thorough and explains everything clearly. All of the hygienists are friendly and make our boys feel at ease. Special shout out to the front desk lady, who made us aware that our health insurance covered pediatric dentistry. She even helped us submit a claim from last year, and sent us a refund immediately without us even asking. This is the best dentistry we have visited. read more

We got really luck to find Dr. Lo. Our 8 year son has soft enamel and is prone to cavities. He was going to another pediatric dentist in Long Beach who indicated that he had two adult teeth that had to be pulled. He was referred to an oral surgeon who right away felt that it was unnecessary and referred us to Dr. Lo. Dr. Lo was great. Not only did he fix the affected teeth without having to pull them, he had great bedside manner. Our son hates going to the dentist, and he made the experience so much easier. read more

Our experience with two young children under 5 was excellent! We first visited for an intro meeting and spent time getting to know Dr. Lo in his very clean, light, and welcoming office. The fish tank was a big hit with my kids! The separate kids waiting room and toys were very helpful. Dr. Lo's open, knowledgeable and thoughtful explanations to my kids and myself was exemplary. His manner is so kind, tender, and intelligent with creative dental solutions for any need! Today was our second visit to address some cavities and watching Dr. Lo and his assistant Brenda work together to put my son at ease, proceed thru the dental work, and ensure he remained calm and comfortable was such a wonderful experience for both my son and I. We will absolutely feel happy to keep returning to the office for the duration of our kids dental needs to see Dr. Lo and his wonderful staff! read more

Sadly another (1 of 5, I called in South Bay) pediatric dentistry that refuses to tell me if their staff and Drs are fully vaccinated. Office receptionist went as far as to say, "Unfortunately, due to HIPAA we're not able to provide you with that info-" No. HIPPA does NOT prohibit a healthcare setting from telling me, a patient or non-medical provider, from sharing that information. It's a yes or no question, "Is your staff and dr(s) fully vaccinated [like myself]?" I'm not asking for peoples names. If they only understood Deltas more than 60% transmissible than Alpha - any indoor setting is high-risk due to high-viral LAPD even one person is maskless. Not worth risking my 6 and 2 yr olds safety. 6yr old has a chronic autoimmune disease known as T1d, high-risk to severe Covid illness/death per CDC.gov, JDRF.org, and Diabetes.org. I'm extremely disappointed in all of these clinics after the surge in Delta Variant cases affecting children across the US. NOTE: We've had to be extremely vigilant with not just her chronic medical condition (NO CURE, she dies without insulin, can't make it due to an AUTOIMMUNE attack on the beta cells of her pancreas), but with Covid as well, she hasn't seen her friends for over 19 months except for zoom or FaceTime. Distance learning continues til children 2-12 yrs old can finally get the covid vaccine. SMH #t1dmom #fedup read more

Dr. Lo is an incredibly kind and thoughtful Dr. His kindness and care come through for all his patients. On a late Saturday afternoon, my son fractured his two front teeth (the permanent ones ). Dr. Lo immediately opened his office and tended to my son and made him feel relieved and calm. His work is impeccable and we are so grateful to have a wonderful dentist in our community. read more

Dr. Lo has been my son's dentist since he was very young. Recently, my son aged off of his father's insurance, so he is having to change to another dentist. I thought this would be an appropriate time/place to express our sincere thanks to Dr. Lo for his very conscientious care over the years. His friendliness, calm manner, professionalism, and concern for my son's dental health has always been evident, which is why my son stayed with Dr. Lo's practice for so long, well beyond childhood. As a parent, I especially appreciated Dr. Lo's effort in keeping me informed about each visit, which was really exceptional. read more

We have had great experiences with this office, both the dentists and the front office. They are timely, understanding, and just do great work. Insurance has never been a problem (we have used both Delta Dental and Guardian). All three kids have gone there, and been really happy. The logistics are great too ... easy to find, easy to park, etc. I wouldn't hesistate to recommend Dr. Lo and his team. read more

After having a negative and very traumatic dental experience twice with another ped dentist, a friend recommended this dental practice. I was so nervous that my young toddler would be freaked out again, but Dr Lo was such a pro with her. We've been there 3x and every time I've left the office impressed by his professionalism and expertise at caring for young children. During each of his appointments he has always spoken in a calm and quiet voice, explained what was happening, showing my toddler his tools before he starts the cleaning. He has been consistently patient and gentle during the exams. As a parent himself, he totally understands the parent struggle, and has taken the time at each appointment to answer all of our questions and provide really helpful tips on how to monitor our toddler's oral health, all without judgement. I also really appreciate the set up of the office. The waiting area is full of natural light and is clean and open. There's a few toys as well as a really nice fish tank. The exam room is spacious, quiet, and clean, with a few toys. The dental assistant that works with Dr. Lo and the staff are warm and friendly as well. I would highly recommend Dr. Lo to folks looking for a really kind and skilled dentist for their young children. read more

Dr Lo is so kind and caring. He has done work on my youngest and even called to check in on her the evening after she had to have an extraction. My daughter loves when he sings songs from Frozen during her appointments. read more

So originally, I had written a negative review because of two specific staff members I had to deal with before I actually went to see doctor Lo, which I will leave at the bottom of this review. After I saw Dr. Lo, my mind has changed a lot. His office is very clean and organized. The toys available for children are kept clean and tidy. And his office bathroom is spotless. The office staff that I dealt with in person was very polite and helpful. Dr. Lo is actually a very good dentist. One of the most thorough dentists I have ever been to. He explains things with great detail and in a way you can understand, and he is very gentle with your child. He has a lot of patience, and his assistant will watch your child while he talks to you about the results of his examination. He speaks in a very friendly tone, and is in no way the kind of dentist that scolds you or shamed you for whatever pr blend your child might have. I would definitely recommend this pediatric dentist to anyone in the area looking for a good dentist for their child. ------------------------------------- Yesterday, I called in to register my daughter as a new patient and to make her first appointment. I needed an appointment urgently because we had scheduled her to have her tongue tie and lip tie removed from an ENT, which requires a pre-op approval from a pediatric dentist. I asked if the office accepted United Healthcare. The first office receptionist told me that I needed to call my insurance and find out for myself because she doesn't have that information. Strike 1: wtf do you mean?! That's your job. At every professional office I have ever been to, when you call in to make an appointment as a new patient, they take down all your information at that moment, asking for your name, your birthdate, your phone number, your address, and YOUR INSURANCE INFORMATION. Why? SO THEY CAN DO THEIR JOB AND LOOK UP IF YOU'RE COVERED AND FOR HOW MUCH. I was in a rush and I really needed an appointment, and that office is close to the ENT office and my husband's work. So I put up with her lazy attitude and called the insurance myself. As I'm talking to the insurance, the insurance says "yes they are a covered provider, but it's their responsibility to confirm with us the coverage." Which already confirms what I already know because on the back of my card, THERE IS A SPECIFIC NUMBER FOR PROVIDERS TO CALL. I call back and make my appointment, the second office receptionist doesn't even take my insurance information, and I confront her about the incident and tell her what the insurance told me. The office receptionist's immediate response is to lie and say "I don't know what you're talking about, we don't even know how to get that information and the insurance doesn't even like to tell us those kinds of things, which is why we make patients do it. It's better the patient calls anyway, they should know these things." Strike 2: Once again, wtf do you mean?! This is your job. THIS IS WHAT YOU GET PAID FOR! If the "insurance" doesn't like to give you this kind of information, why do they have a SPECIFIC NUMBER for providers to call?! Is this the kind of BS you tell all your patients who don't know any better?! What kind of customer service is this?! Obviously I'm mad at this point, and I don't back down, but the office receptionist just keeps giving me more and more excuses. At some point, She's just wasting my time with all the different excuses she's giving me. In fact she could have been more productive with all the BS she gave me and just took down my information like she's supposed to and find out from the insurance like she's supposed to. While I finally get the lazy, lying, receptionist to get me an appointment, she asks me what I'm making the appointment for and I explain to her that I need to get a pre-op authorization for a tongue tie and lip tie removal. And the receptionist starts to get defensive and responds, "what? I don't know how to do that. I've never done that before. I've never even heard of that before. Are you sure a pediatric dentist does that?" Strike 3: HOW UNPROFESSIONAL ARE YOU?! Why would you even tell a patient that?! Why are you getting defensive? I'm pretty sure it's not my fault you suck at your job and you don't know what a pre-op authorization is, maybe you should ask a colleague or a dentist or your boss, not a new patient. It really sounds like you need some refresher training skills classes. Then after I finally hang up with receptionist, she has the nerve to call me back and make me reschedule my appointment because "oh while I was making your appointment, someone else was making the same appointment, you're going to have to change your appointment." Strike 4: The NERVE YOU HAVE for putting me through multiple awful phone calls, just to make me change my appointment, an appointment I actually really need. HOW MUCH MORE UNPROFESSIONAL AND INCOMPETENT can you be?! read more

Dr. Lo is an exceptional dentist and I would highly recommend him and the anesthesiologist Dr. Stafford. Knowing all the dental work and extractions the little one would need along with being under anesthesia for about 4 hours really had us concerned and fearful. They went above and beyond to help us through the process and made sure we were all comfortable. We will forever be grateful for the time and effort he and his team put into the procedure and follow up care. Thank you so much couldn't have asked for a better experience! read more

Both my boys have been seeing Dr Lo and his staff since they were in elementary school. He is the best dentist in the south bay as far as I'm concerned. My boys are 22 and 19 and would still prefer to see him rather than a general dentist because of the great care he gives his patients. Dr Lo even came to the ER when my son had a jaw injury just to make sure his teeth were ok. What other dentist would do that? I HIGHLY recommend this dentist to anyone looking for the best pediatric dentist on the Hill. read more

I brought my three year old to Dr. Lo for her regular check up last Friday. We saw a different pediatric dentist in Long Beach but there was something left to be desired. Their scheduling was too restrictive and the doctor didn't capture us enough to go back. So, I found out about Dr. Lo and decided to make the visit. I prepared my daughter, giving her as much information on what would happen as I could. Dr. Lo was really fantastic with both of us. He was thorough educating me on the process - what he would look for and where her teeth should be, developmentally. Now, I realize he has two patients to make feel comfortable - the parent and the child. He was successful at both! When it was my daughter's turn he made her feel comfortable with what he was doing and asking if she was okay along the way. It turns out my daughter has an oddly located cavity. Dr. Lo explained how we would move forward and encouraged us to keep an eye on it rather than getting it fixed right away. He suggested waiting as it wasn't urgent and he believed it would be best to fill the cavity after she's gotten comfortable with his office. Phew! Thank you Dr. Lo, I think Mom needs to get comfortable with that process, too! The office is spacious, as a place that serves children should be! The office staff from front office to back office were warm and friendly. I really felt that they put their patients first which is so important when serving children. I encourage everyone to visit Dr. Lo. You get the time and attention that you deserve and you couldn't ask for a warmer and thoughtful dentist! read more

This place is phenomenal. Dr Lo goes to great lengths to make our 2 and 3 year old children feel comfortable. His calming, upbeat bedside manner puts them at ease and allows him to do his work. My kids love the fish tank, the variety of post-visit prizes, and have always done well during visits. My son knocked one of his teeth hard when learning to walk, and after examination Dr. Lo took the time to address all our questions and lay out the pros/cons of each scenario (extraction vs. a wait and see approach). After we were fully informed he left the decision up to us. I appreciated that. If you want the best care for your kids, I think this is it! read more

I loooove Dr Lo for my 7 year old son. We've brought him here since he was 4. Dr Lo has a soft gentle caring manner with the kids. Dr Lo is young, his office is all modern and new, the staff is great. I wish Dr Lo could work on my teeth.... An additional bonus, his new office is in the Palos Verdes Mall so at the end of each visit my son and I walk down to the toy store for a little present. read more

I was very nervous about bringing my son to his first dentist appt based on his reactions at the drs office. I was assured over the phone that Dr Lo is an expert and would kindly and in a child friendly manner ease us both through out first visit. First of all, fish tank in the waiting room...Boom! Toys in the waiting room...Boom! We were called in right on time and everything I was told over the phone was true and then some. Dr Lo was awesome and I'm thrilled about my little dude's first experience. He even let me floss his teeth last night. Like, whoa. read more

My kids (6 and 8) have been seeing Dr. Lo for a couple years now and we couldn't be happier. They both love Dr. Lo and the dental staff. The front desk staff are helpful and friendly. Everyone my kids interact with help to put them at ease. Dr. Lo has been been quick to respond when I've left questions with the ladies at front desk. I can't tell you how valuable that is when you're worried about your child. Top rate customer service all the way around. The office is spacious, bright, and cheery. It's very different from the cramped dental offices we've been used to in the past. My kids like the big Legos in the waiting room. This is the first time I've had the desire to review something on yelp. That should tell you something. I'm happy to recommend Dr. Lo and his office. read more

I am amazed. I have a 2.5 year old toddler who doesn't take well to strangers or new things and Dr. Lo was amazing. Am going to recommend him to my whole family!!!! read more

We love Dr. Lo! We had a bad experience at a different pediatric dentist when a fellow patient freaked out and my child witnessed it. Seeing that other child upset made my daughter full of fear and terrified of the dentist. This was very unfortunate since my daughter really needed dental work. We were referred to Dr. Lo because he has a reputation of being able to calm little patients. This was true as can be. While she was still so scared, he managed to give her a proper dental exam and X-rays. She needed four crowns and we had to put her under anesthesia to do it. This made ME terrified as the mom. Again, his ability to reassure came into play and we all got the job done! He is the best! The office is spacious so you don't hear or see other patients in the other exam rooms which adds to the calm experience for the little one. Thank heavens! read more

Dr. Lo is truly the best pediatric dentist I've met. I took my now 7 year old to another pediatric dentist for a consult before when my then 4 year old needed major dental work and opted not to go with the other lady and went with Dr. Lo. Dr. Lo was so thorough with his explanations and soo comforting when handling my daughter. He is extremely patient with kids! I'm so glad I found him and refer him to everyone I know who is looking for a pediatric dentist. read more

Fantastic office....caring staff...Dr. Lo is the best I have ever met...we went to several dentists to get opinions on my sons oral predicament....Dr. Lo was kind, honest, explained everything clearly, and his associate Dr. Stafford took care of my son with the same kindness and honesty...I am so happy we found Dr. Lo and his great team..your kids will love this office and the staff....5 stars ! read more

Dr. Lo is the best! I have never met a dentist who takes so much time with his patients and makes sure they have a positive experience. My kids have gone there for years and he is the best! My son also had braces with Dr. Gabe and he is also wonderful and caring! They both have so much patience and always get back to you even in an emergency when the office is closed. Everyone in that office is great and helpful! Dr. Lo is just great and always goes beyond what you would expect! Me and my kids just absolutely love him!!! He makes the entire experience fun and makes sure my kids are comfortable. He takes the time to get to know them and explains everything step by step. He's very knowledgeable. read more

We've been going to Dr Lo since my son turned 2 (I wanted a dentist to give me tips on how to best/efficiently clean my children's teeth). He's now been there a few times now for cleanings and we LOVE him. He's so patient and sweet with kids. read more

Dr. Lo is simply one of the best pediatric dentists in the southbay area! He is so patient with my boys and explains everything very clearly to me every time I bring them to the office. He has a very reassuring and calming presence. His staff is very friendly and patient as well. The office is very clean and parking is ample. He is also amazing with his skills. My boys unfortunately have needed fillings and have not have any problems from them. I recommend this office to anyone looking for a pediatric dentist! read more

Dr. Lo is the best pediatric dentist ever. I took my 1 year old daughter earlier this year to see him. Of course she cried, but he was very patient and careful with her. Taking his time slowly to gain her trust, inorder to get her mouth open to check and clean her teeth. He is very knowledgable, spending time to explaining and teaching me how to take care of my daughter's teeth. Just the past month I took my daughter back to the office again for 6 month check up with Dr. Lo, she got more teeth now and bit hard when she cry. But Dr. Lo still very patient and gentle with her. Carefully examing her teeth and detail explaining what I need to know. Dr. Lo is a very good doctor (friendly, knowledgeable...), will recommend to all my friends with kids. (too bad he doesn't see adult or I would go). Plus the staffs are very nice and friendly, the office are very clean (love the tropical fish aquarium). read more

Dr. Lo is the best pediatric dentist this side of the Mississippi. From his bedside manner, to his detailed and a very thorough explanations, you cannot find a better pediatric dentist for your child. He is pragmatic, conscientious and has a way with children that makes the entire experience enjoyable. Anytime my 5 year old has to see the doctor, she always asks if we can go see Dr. Lo ... Even though the reasons we might need to go see a doctor have nothing to do with her teeth. She wants to go see Dr. Lo every chance she gets and often wants to make him pictures and cards after we've left. He is an amazing pediatric dentist. A testament to this is the fact that we drive nearly an hour to see him since we've moved from the area. read more

Dr. Lo is awesome. Nice, friendly, skilled and patient. His office is super clean. Kids get a small trinket after their appointment. He does not push treatments. He is also always on time. All the assistants are very nice as well. read more

We have nothing but praises for Dr. Lo and his friendly and professional staff. My two children (ages 5 and 2) love Dr. Jonathan Lo because he goes to great lengths to make them feel at ease. Dr. Lo's patient and child friendly explanations help my children feel comfortable in the dentist chair. He is also thorough with his explanations for the parents and gives us options and his recommendations for treatment. Although we live north of Pasadena, we believe its WELL worth the drive for their check-ups! read more

Having gone to dental school with Dr. Lo and his wife Dr. Shang, I knew I wanted them as my daughter's pediatric dentist when her first dental visit came around. Not only are they very skilled at what they do, but they are close, personal friends as well. You can't find people more caring, conscientious, or kind-hearted than Dr. Lo and Dr. Shang. And as a dentist, I know that they always look at each patient's overall treatment comprehensively, and are not aggressive. As expected, they made my daughter's first dental visit very smooth. Their staff was so warm and welcoming from the very beginning, and his kind assistant Brenda did everything possible to make my daughter feel comfortable. My daughter loved the fish and toys in the waiting room! They were such a super star team! During my daughter's visit, Dr. Lo took great time and care in explaining possible future treatment options for my daughters thumb sucking habit, explaining to her what we were about to do, and not forcing anything on her. These first visits are so important in setting up your child to feel comfortable at future visits at the dental office. I personally understand this since I have treated many adults who have grown to have a lot of dental anxiety. That's why despite their office being an hour away from our home in Irvine, I don't mind making the commute because I wouldn't trust our daughter's care with anyone else. Not only are both Dr. Lo and Dr. Shang extremely kind-hearted, patient, and possess great hand skills, but they take their time to make sure that the child and parent feel comfortable and that all Qs have been answered. If you're looking for someone that you could trust with your precious child's care, look no further! Dr. Lo, Dr. Shang and their team make you feel like family. read more

Took my 5 year old son to see Dr. Jonathan Lo today. My son and I are both nervous about the dentist but Dr. Lo was amazing!! My son is shy but Dr. Lo got him talking and laughing so that he would feel at ease during the dental exam and my son actually had a nice time at the dentist! Dr. Lo was great and I will recommend him to anyone looking for a pediatric dentist. Thank you, Dr. Lo!! read more

Dr. Lo is the most professional yet caring dentist I have ever encountered. He takes the time to talk with both myself and my daughter. His staff are also so very helpful and kind. Not to mention he has chocolate toothpaste. My daughter can't wait to go back and pick her next flavor. It is so nice to find a dentist who relates so well to children and to their parents. read more

Our children have been seeing Dr. Lo for the past 3 years. His is the best pediatric dentist in the entire Los Angeles area!!! He has been so patient with them and so thorough in his explanations of their treatments and needs. My husband and I could not be more pleased with him and his great office staff. Yelp, would you please allow me to add the 6th star to his rating? read more