Dr. Lee and his staff were terrific! We were concerned over a referral for possible root canal procedures. The staff Brianna, Marissa and Carrena were professional, caring and friendly. Dr. Lee performed a thorough exam with cat scan and determined no root canal procedures were necessary. Gave us great after care instructions and welcomed us to call or return if any questions/concerns. So thankful! read more

After waiting an hour, I was met with a man who has the least empathy I've ever experienced from a medical professional. He was happy to tell me the bad news, the worse news and the worst news. He seemed to enjoy saying it quickly just to get me out of the office. When he asked if I had questions i just said no so I could get out of there. Going to a dentist isn't fun and Dr. Lee wants to make sure that it stays that way. It's incredible to me that doctors like this exist and are highly regarded. read more

I had my first root canal with Dr. Lee and the experience was smooth. Scheduling was quick and easy, and the procedure went well. I will note, while it was not an issue for me, the office has a 'get down to business' atmosphere. Very professional, costs upfront, and no frills. I especially want to commend the practice for their proactive handling of refunds after insurance paid more than estimated. This was the first practice I didn't have to call to get the process started. read more

I had a great experience with Dr Lee. His reception staff is also amazing. They were able to squeeze me in before I left the country so that I wouldn't be in pain for a week. I am so grateful to them. It is also very hard to find someone that does root canals, so finding this office is a blessing. read more

Dr. Lee and all of his staff were absolutely wonderful for my husband's root canal. He used state-of-the-art equipment and kept my husband out of pain. Thank you all so much! P.S. If anyone needs a root canal, pay the little extra (if you can) to get the GentleWave procedure. read more

Jonathan D. Lee, DDS - Thousand Oaks Endodontics - Endodontists Near Me - Thousand Oaks, California

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No advance warning about consultation fees. Guess they think everyone is rich. I will not go again nor recommend him.

I was referred to Doctor Lee by my regular doctor for a root canal. I had a root canal performed by Doctor Lee 3 years ago and had no pain. Today I had another root canal on a different tooth. Doctor Lee did another great job. I felt NO PAIN during or after the root canal. The office was very clean and staffed with very friendly people. Doctor Lee has all the newest equipment. I recommend Doctor Lee for a painless root canal. You are told the price before the procedure. read more

The dentist is extremely rude, I went in for a root canal, he didn't made me feel welcomed, he didn't explained to me the procedure, he didn't numbed me well I felt the pain I try to tell him and he told me to speak up which is difficult to do when your mouth is open with stuff in it, after he touched the nerve three times he finally numb me again, but the pain subsided then he was annoyed when I told him I was feeling the pain then he asked me if it was a tight feeling or pain I decided not to say anything, he said that I didn't know what pain is WTF worst experience ever I had anxiety follow this visit for weeks read more

My son suffered an unfortunate basketball injury which resulted in one of his front teeth dying. Dr Lee saw him the same day we were referred, gave him X-rays and a CT scan, and stayed past closing to perform a root canal so my son wouldn't need to return for another appointment or jeopardize missing a practice or game to resolve the dental emergency. Thank you Dr Lee. read more

Dr. Lee was amazing! It was a 5 star experience through and through. I was in excruciating pain and Dr. Lee's office fit me in quickly the same day. A root canal has never been this easy... And yes, I've had multiple unfortunately. He has the magic touch! The shots barely hurt, normally that's the worst part, with Dr Lee he was gentle and slow and it was a breeze. Throughout the root canal he was extremely plugged into how I felt and if I was experiencing any pain. It was evident he really cared and my comfort was extremely important to him. He took care of me and I'm still numb but I'm feeling a new man. Thanks Dr Lee! read more

Kindness and competence define this Endodontist. I was very pleased with the extra time that the assistant Coral took to help me get a timely appointment. Dr Lee was very professional and spoke in clear confident language to explain his observations. I originally came here for a second opinion, but will make Dr Lee and Coral my #1 choice for an Endodontist in the Thousand Oaks area. read more

Dr. Lee is the best. I have no pain after my root canal, it's essential to understand what's normal and what's not. Most people do feel a little sensitive or tender for a few days that is what the Dr. Said following a root canal. That's normal and there are a few reasons for this but I have no pain he did a great day. read more

WOW! Fast, efficient and absolutely painless!!!!! Root canal in the right hands is a walk in the park. read more

Jonathan D. Lee, DDS - Thousand Oaks Endodontics - Endodontists Near Me - Thousand Oaks, California

All around excellent experience. Dr Lee is professional, precise, and explains what is going on in an easy to understand way. I had to get a root canal and I was in and out in an hour with no pain. All of the other staff members were friendly and polite. I would absolutely recommend to anyone. read more

Excellent Endodontist. Very Quick and Precise. Very Nice Young Man. He is patient driven - not insurance driven. State-of-the-Art facility. My experience was so pain free, I almost fell asleep twice. I highly recommend you at least meet with Dr. Lee for a no-nonsense evaluation. Thank You, Dr. Lee !! read more

I am a dentist so if I say they were good I am talking with absolute knowledge of their work, Dr. Lee and staff were friendly and he really put a lot of effort on my tooth which I know was very difficult case. Not only I recommend him but also if I need to refer someone for Endo he is the one. If he is good for me he is good for my patients too. read more

I was referred to Dr. Lee for a Root Canal due to a cavity that was just too deep. I was nervous to get a rc, but it was quick and the only pain I had after was a little soreness. He provided me a follow-up of the treatment to share with my general and everything was professional.If you need a root canal, don't hold off. I feel much better now and can eat and drink cold/hot things without extreme sensitivity. read more

Please do not go to this doctor. He is NOT warm or welcoming or communicative. I felt I had to pull the words out of his teeth. He charged my insurance company for $180 when I was there for less than 1 min. I thought it was a complimentary consultation! I refused to sign the bill but they billed my insurance company any way - now I have to pay more out of my own pocket for the root canal and crown. read more

Not very patient. Going in and out to other patients during the whole time. Such a ripoff... charging almost 200 where in other place i was only charge 50 plus for exact same checkup. Not very warm and welcoming. I can feel the same energy from everybody... like everybody just wants to get rid of me and get it over with. If you will be charging high you should provide top service, your not even giving mediocre service, such a poor service... such a ripoff. read more

Fabulous endodentist I know, no one looks forward to a root canal. I was in intense pain. I went to another dentist who told me it was irritated but he could do it right away. I went to doctor Lee who pointed out i had a bad infection and that he would need to do this in two steps. He said the pain is mostly coming from the infection. 3 dys later the pain was gone A couple of weeks later he finished and sealed up the root. I am glad i went to him. read more

AVOID THIS DENTIST! This dentist is very rude, rough, and unprofessional. Went in today because I was referred by my dentist for a consultation, and found out I needed a root canal. I have had root canals with other dentists before, and this experience with Jonathan D. Lee is by far THE WORST. The staff treats you like an animal, without any respect or dignity for humankind. No one explained what they were doing or provided any reassurance as they were banging on my teeth. The mouthpiece was covering my nose and I couldn't breathe -- I was trying to tell them to move it away but they did not even care or show concern that I was struggling. They were rushing (even though the waiting room was empty all morning), with equipment and tools falling on the floor and on my neck. Made me feel concerned about the cleanliness/hygiene of this place. The staff needs an attitude check because they literally threw the X-ray shield on my chest (and those things are made of lead!). Please avoid this dentist and his staff. read more

Wonderful experience , no long wait time very professional staff very nice and helpful. Dr Lee used the new Wave system for my root canal it was very interesting and painless. I am 2 days post after and I have no pain at all. Thank you Dr Lee for your exceptional work. read more

I needed an emergency appointment and got one within the hour. The staff was friendly, concerned and sympathetic. Dr. Lee was polite, professional and kind. He has all of the state of the art equipment in his beautiful establishment. Every step from initial X-ray to financial matters were carefully explained. When I was in the chair receiving treatment, I was at ease, which is not my usual state at all. I knew I was in highly skilled, capable hands and everything was going to be fine. It was too. I can't recommend Dr. Jonathan D. Lee enough. read more

I had a root canal done in Tijuana, MX and was in a lot of pain even a week after the procedure. I thought something must be wrong (moms form a FB group also suspected same), so I've taken a recommendation and came to this office. The staff was lovely. I have a neutral opinion of Mr Lee. He was just ok. Wasn't really friendly, nor rude. When I mentioned Tijuana, I felt a little judged by the expression on his face, but so what, I thought. He proceeded by shaving off a little from my temporary fill that didn't make a difference in my pain level, took an X-ray, and said that this is not the best root canal and I may have problems with it down the road. I don't know if it's true or not but another week later the pain stopped, and I went back to Tijuana to get the post and temporary crown. My tooth feels good and I'll get the crown put on in a week. Conclusion: I regret running to this dentist and paying an extra $150. I should have just waited as I was told by my dentist in Tijuana. But hey, live and learn, right? read more

Dr Lee is highly skilled and very experienced in his root canal treatment. He is also very calm and patient and explains everything that he is doing. And as other reviewers have pointed out, the entire treatment is relatively painless (as root canals go). The staff also does a good job of explaining the financial costs regarding treatment and all of the options. read more

Not fun to go see an endo, but Dr. Lee and his staff made my misery into a very pleasant experience. I was recommended by a friend to visit this endo and boy was that long drive worth it. Welcomed to a beautiful space with new dental equipment. Because of my high anxiety and childhood dentist trauma issues, I asked for options to not be sober. Doc prescribed an anxiety medication, which really helped me chill out. One of my roots were infected from my prior root canal, opted to get it cut off and save the tooth. Doc and staff paid attention to detail and made sure I was comfortable. Felt no pain during the procedure, just some nug and tug. Afterwards, ibuprofen hit the spot and all was fine. read more

I was over charged and my email address has been flooded with inappropriate emails since my visit to this Office. Stay away .

I have never left anywhere so upset. Dentist could not get x-rays and hacked up my mouth trying (I have a bad gag reflex). I was bleeding and cut up. He made me feel horrible about it, and I was trying SO hard so he could get one. I went elsewhere and they had NO TROUBLE getting the x-ray, which is pretty pathetic on his part. read more

I had my root canal done here about 2 months ago and it was by far the BEST dental experience I've ever had. The office staff was wonderful and dr Lee was great! He was very straight to business and was very patient with all my questions. I have horrible dental anxiety.. even cleanings upset me.. but he was calm and kind and made sure I was comfortable throughout the entire experience. The entire root canal only took about 30 minutes and I was relaxed the entire time. Hopefully I won't need another root canal, but if I do- I know where I'm going! read more

I came Dr Lee's office last week for a root canal and if you can say this... it was the best root canal I have ever had! I saw my primary dentist and they sent me to Dr Lee. They took me in the same afternoon. Dr Lee's staff were very kind and helpful. Dr lee did a great job and I was back home pain free in less then 2.5 hours! Great experience and would definitely recommend this office! read more

THANK YOU - THANK YOU!! I am very appreciative of the immediate assistance Dr. Lee and his staff, particularly Brianne, gave me. I was in need of an emergency root canal due to extreme pain I endured for over 24 hours (the nerve pain flared up on a Sunday). On Monday morning I called a nearby Endodontics office and after explaining my predicament to them I was told I had to wait a week and a day to get a consultation. After looking further I found Dr.Lee and I am so grateful I did! Not only was I seen that same day but the root canal was performed as well providing me with the relief I was sorely in need of!! I have to say the procedure was relatively painless. Aside from the minor sourness that is expected after a root canal I felt no discomfort whatsoever. I was back to work the next day. Dr. Lee was professional and kind. His staff is welcoming and the office is clean and state of the art. Should you need a root canal, emergency or not, look no further - CALL DR. LEE!! read more

First and last visit. Violated my HIPAA Rights by asking about my medical conditions out load while another gentleman was sitting behind me in the office about 4 feet away. The front receptionist asked to me tell her my medical diagnosis if any? I told her I would like to see the iPad to mark them myself. Really disappointed. The staff including sat me down without explaining the process. Was like, hurry up so we can get you out. Even though I waited 40mins to get in for my scheduled appt. read more

So impressed! Everyone was kind and the entire process was painless. I have a huge fear of dentists and everything that goes along with them. When you hear root canal you immediately think of pain but not in this case! read more

A great encounter for someone like me who is not thrilled when a redo of a previous root canal is needed. Dr. Lee went over all my options to correct the problem and gave me the time to think about it ( great since I was not in any pain at the time) . Made my appointment, was surprised at how hard he worked on me to correct my issues. In addition his office staff were friendly yet very business like. That definitely helped put me at ease. My worst fear? The shot... I only felt the tiniest of pricks during the portion. A follow up in 3 months and I will do an update. read more

I was referred to Dr. Lee by my dentist for a root canal. First of all I can say very honestly that when he injected the novocaine, I felt no sting, no pain, I can't believe how easy and painless it was! Then for the root canal itself, he was quick and efficient, it's so obvious he really knows what he's doing, PAINLESSLY! He explained everything in a way I totally understood, he's amazing and I will only go to him for my procedures. Thank you Dr. Lee read more

Had a less than pleasant experience here. My wife was referred to Dr. Lee for a root canal procedure by our dentist. Customer service seemed great. Although the procedure took longer than usual, and was more complicated, according to Dr. Lee, everything went well. Being our first time seeing someone else besides our usual dentist, we verified with office staff that the procedure would be covered by our insurance before, during, and after my wife's procedure was completed. They assured us that there was nothing to worry about and that everything was covered under our policy. It wasn't until several weeks later that we received a bill from Dr. Lee's office for $160+, to cover the balance which was not covered by our insurance. We were floored. This is the point when customer service went out the window. My wife was placed on "hold" several times, only to be forgotten. After about the fourth attempt, she was placed on hold again as the office employee reluctantly looked into our account, only to pick up the phone again after a long wait, to tell us that our insurance refused to pay the full balance on the services rendered. In a nutshell, employees were very passive aggressive, and simply dismissive. We were told that we had to pay the balance, or risk being sent to collections and charged additional fees. They also went ahead and got super defensive and stated that they actually don't have access to our policy coverage, and that they couldn't have told us what our policy does and doesn't cover (how convenient *sigh*). My wife and I acted proactively through our insurance, and after multiple phone conversations with them, and only after following their grievances procedure, were we able to resolve this issue. According to our insurance, the bottom line is that Dr. Lee's office was attempting to double dip by submitting multiple claims. Life lesson learned. Save yourself the headache and verify coverage through your insurance, instead of relying on illinformed office staff. Beware. One star because my wife did get a root canal, and it was successful. read more

I cannot thank Mr. Lee enough, as well as his amazing staff, for helping 2 of my family members with their dental issues. Both needed extractions and his care and treatment was absolutely the best. I 100% recommend his services. read more

Fantastic!!!! Came to the office as an emergency molar root canal. They fit me in the same day, even staying after hours to make sure I could get the procedure done. Wonderful office staff and Dr. Lee is beyond great. One of the only endos in the area that would take my insurance, which was even better. They also take care credit which was perfect for me to pay my copay with. Walked me thru every step of the financial cost and procedure. He took many X-rays to make sure he got all 4 of the roots. Excellent, excellent, excellent! read more

My primary dentist recommended that I see Dr. Lee in regards to a root canal. Dr. Lee and his staff were amazing, helpful, and professional. I needed to have a root canal performed on two separate teeth. Dr. Lee performed the first one, it was quick and painless and I was happy with the results. Unfortunately when I went back to have the second root canal done, it was too late as Dr. Lee could not save the tooth. Dr Lee said that he could perform the root canal to relieve the pain, but eventually I would need to have it removed. He strongly suggested that I have it removed rather than me waste my time and money. It was late in the afternoon, but Dr. Lee had his staff call and find an oral surgeon who could take me right away. After calling two oral surgeons he found one who could take me on such late notice. I highly recommend Dr. Lee, he has integrity, is professional and very helpful. read more

As a teenager, (a hundred years ago) I had to get 2 root canals done and it was such a painful memory so you can imagine my utter dread when my current general dentist told me I had to get a retreatment on one of them. She referred me to Dr. Lee's office for consultation because she wasn't even sure if the tooth could be saved. Apparently it was pretty serious. I was so relieved when Dr. Lee told me that not only could he save the tooth but that the whole procedure would be pretty painless. He was right! Everything went smoothly and a lot better than I remember from the past. Also, the operatory lane faces a pretty hillside and it was calming to see the scenery. I appreciated Dr. Lee's confidence and skill. Hopefully, I'll never need another root canal but I guess I know where to go if I need one. read more