Dr. Hansman is one of the kindest, knowledgeable and compassionate doctors I've ever met. His…read morepatience, communication and overall human-ness make him a rare and one-of-a-kind find in the realm of Western medicine. I feel so grateful to him and his equally amazing staff for helping me through my procedure and subsequent follow-ups. His sense of humor and care has made a vulnerable and challenging matter, bearable. I highly recommend this amazing and gifted human to anyone searching for a genuinely caring and talented surgeon.

Wife went in for abdominal surgery this time and was out in less than an hour. Dr Hansman is an…read moreincredible surgeon, exceptionally trained and experienced - knows who he is working for. Excellence in action and knowing why! This doctor is absolutely amazing in all regards

I put off having a colonoscopy as long as possible. But considering how easy the process was, I…read moremight have considered doing it sooner. From my pre surgery appointment to my post colonoscopy, it went as "smooth" as one could expect. Dr Paul Nguyen perfectly articulated what to anticipate the day of. When I arrived at the surgery center for the procedure, I did not have to wait in the sitting room. They promptly brought me into the prep room where I was introduced to my nurse and anesthesiologist Dr Wong or (Dr Fong)? Nurse Julian got me dialed into my gurney and Dr. Wong careful administered my IV. I then was rolled into the surgical room where my favorite tunes were playing and I was greeted by Dr. Nguyen. Next thing I know, I was being rolled out of the room, waiting for my pick up and waving goodbye to the friendliest team of Drs. and nurses. If there is one more point worth mentioning...I never once was anxious or fearful. The staff was so well trained and organized. Because of their timely bedside care, I never had a chance to think too much about what was about to happen. If you are due for a colonoscopy and are worried about the experience, I would highly recommend scheduling your appointment with Dr. Nguyen. He and his staff are a class act. Thanks Dr. Nguyen, Dr Wong and staff! See you again in 7 years

I've had a really terrible time dealing with this office. The professionalism and communication has…read morebeen subpar. I had an emergency surgery scheduled with Dr. Nguyen back in March for an abscess. I did not have the surgeon explain the surgery to me prior to going in. At the hospital he just asked if I was ready to go back. I think the assumption was that I had the procedure before so I wouldn't need to be consulted. I was hospitalized for a couple of days following. I was supposed to have someone from the office come in and check on me and my wound, but my nurses were never quite sure when they were supposed to arrive due to lack of communication. One of the PAs from the office came to see me on the second day to check on my wound. She wasn't quite sure what she was meant to do and while in the room she kept texting the doctor for instructions which I found to be super unprofessional. I had my first recheck at the Watsonville office and the recheck went well. I had two insurances at the time and they already had one on file and then asked me to provide them with the other one which I sent an email to them with the information. This ended up being an issue later on because they never added the second insurance on file and that was the start of billing issues pertaining to the procedure I had with them. I reached out to the office for another recheck as I was having issues and felt that I had a fistula. They scheduled me with the PA Christina again and she did an ultrasound and said I had a fistula and required another surgery. They didn't prioritize this issue and scheduled me out a month to see the surgeon. During this visit I was provided a doctor's note for my work that was not well written by the medical assistant. I had to relay to my manager what she meant because of how it did not make sense. Between then and my appointment I had the office call and say they would no longer see me as a patient as they no longer worked with my insurance. I explained to them multiple times that this should be a continuation of care because it was an issue from the first surgery. We went back and forth several times about this. I had asked to speak to the manager a few times and the staff would go to look for her and claim she was in a meeting or she would relay information to me through the person on the phone but never spoke to me directly. They eventually learned that I was right and that they could still see me as it was an issue from the first surgery. When I saw the surgeon again he said he did not agree that I had a fistula and wanted to have imaging done. I was in the process of scheduling the imaging when not long after that I started to have issues where another abscess started to form. My wound was protruding out and fluid filled. I was experiencing discomfort at this time. They were able to fit me in, but it was with the PA again. She said I was starting to reform the abscess. I had an MRI done the day of that last appointment so they could see if I had a fistula. I got a call from the office to tell me they couldn't do my second surgery and they were dropping me as a patient. I never once got a call explaining what came up in the imaging. They told me to see this specialist surgeon and that was that At this point I had spent two months going back and forth with this office about numerous issues. I was very upset about how everything got handled and asked to speak to the office manager. When the office manager Jeanine called me I explained to her that I was frustrated with the communication. She said there were no notes stating I ever wanted to talk to her. I tried to explain the situation, but she was rude and dismissive. Dr. Nguyen did call me a few days later to discuss my frustrations and he was apologetic and took accountability which I appreciated. During that call he explained to me what they saw in the MRI which again no one had delayed to me prior. I requested my medical records and I was told I would get a call when they were ready. I called a month later asking about them. I got attitude from the girl on the phone stating that they have been ready all this time for pick up. I told her that I was told that I would get a call and she said there was a note that I requested them and that they had them ready. I tried to tell her I never got a call and got hung up on. I called back and it was the same girl, I asked for the manager and she was super dismissive. When I spoke to the manager a second time, I again had the same issue that she was dismissive and condescending. I told her about never getting a call and she claimed someone wrote a note but couldn't give me more information. This woman is very abrasive, rude, and unprofessional. I would recommend going elsewhere because of how unprofessional and unorganized they are. Please seek help elsewhere and document every interaction you have with them if they happen to be your only option.

By far the best in the business and his staff is off the charts equipped to move you in and out…read morewith the greatest of ease. Literally showed up 2 minutes prior to my appointment and was greeted by the nicest person, told to sign a few forms and within 2 minutes was in his office getting vitals with the PA. Within 20 seconds after her departure Rami knocks on the door and is completely in the best mood of any doctor I've ever met. This was the after the holiday weekend (Thanksgiving) and his ability to streamline my process through a series questions and information based on his knowledge was simply incredible! A few minutes later I was out of the office and on my way. Not only is he the BEST in his business but the best Doctor I have ever had the privilege of working with!

I had a very positive experience with Dr. Dakkuri yesterday. He removed a small cyst on my sternum…read more I was so impressed with him at my initial appointment/consultation that I had no anxiety going in for my appointment yesterday. It's always a bonus when the doctor comes in right on time and in a great mood. The whole office was very friendly, organized and efficient. I wouldn't hesitate to recommend Dr. Dakkuri. His calm demeanor, thorough exam and detailed explanation made me feel complete confidence in him.

Dr. Klein and his office assistant, Brianna, expedited an overdue wrist surgery that PAMF had said…read moredidn't need surgery. Without their prompt response, my wife's wrist would probably have been severely limited down the road with unnecessarily severe arthritis. I can't say enough how grateful we are to Dr. Klein and Brianna for their compassion, service, and professionalism. I'd give them10 stars if I could. Tim Woods

Dr. Klein was welcoming, and professional as he explained what was happening with my hand & wrist…read more He offered suggestions & options for relief & improvement. Highly recommend.

I highly recommend doing robotic heart value replacement with Dr Shafi. Exactly 30 days after my…read moreaorta valve replacement, I am playing golf with my three boys and I feel great.

Dr. Shafi showed me quite vividly from the catheterization photos that my arteries going into the…read moreheart were seriously clogged and it would require open heart triple by-pass surgery. Doctor Shafi's skills at by-passing arteries and sewing them together so they do not leak is astounding! Dr. Shafi's PA Dave checked on me numerous times. It's been six months since surgery and I thank the Lord and doctor Shafi and his team for bringing me to wellness: I am alive and kicking! I am very grateful! And I see everyday as a gift! The Dominican Hospital recovery staff of nurses and techs and auxiliary staff were friendly, helpful, skilled and caring. They all helped to make an extremely challenging ordeal as pleasant as it could possibly be. Thanks to all! --Rich Schmidt

Working with Natasha was a licensing experience. She shepherded me into motherhood and held my hand…read morethrough prenatal, labor, birth, and the first 3 months of our daughters life so beautifully. Natasha is kind and compassionate, and has a wealth of knowledge about everything both and baby related. Not to mention she was recommended by my doctors and had successfully helped to deliver over 1,300 babies in her 20 year + career. Everyone at Sutter knew Natasha and was relieved to learn that she was in out birthing team. She was the perfect liaison between the hospital staff, doctors, my husband and I. If you're looking for a doula - look no further (trust me). She's the best there is.

If you are looking for someone to support you during pregnancy, birth, and the postpartum period…read moreyou definitely need to meet with Natasha. She was helpful and informative to first time parents, not only about the birthing process but also what may come unexpectedly during birth. The truthfulness and honesty Natasha provided helped prepare my husband and I for the reality of the birthing process. Not only was she an advocate for me during my birth but she also helped me have a healthy and successful birth. After my baby was born, Natasha was available for us 24/7 and answered all our questions immediately. I could have never have had such a wonderful birth experience without Natasha. I will absolutely be working with her again in the future.

Dr. Waddle save my life. I received a colectomy from him after my other dr. allowed me to suffer…read morefor 8 months. It was so bad that what was supposed to be 1 procedure it turned into 6, because of all the damage done from severe diverticulitis. I was the only one brave enough to operate. He is kind, warm hearted, funny and very relatable

Last summer, my 75 year old friend saw Dr Waddle for his severe case of varicose veins. My friend…read moretold me later that Dr Waddle was rough in handling him, and dismissive of his complaints. His attitude was cavalier; I guess that's due to his having done such procedures for so many years. Now, months later, my friend tells me that his legs hurt and itch more than ever.

Dr. Hertzer created an informative , kind and heartfelt experience during the beginning of an…read moreunknown journey. She listened with intention and provided the space for discussion and questions without being rushed and without judgement. I cant recommend her enough! She is approachable and a skillful surgeon with a good heart .

This doctor is one amazing, kind, calm doctor. She is very reassuring and did an excellent job on…read moremy abdominal surgery. I cannot thank you enough, Dr. Hertzer I was so terrified and you were able to keep me calm. I know my outcome is no cancer and I am so grateful to you, again thank you so much from the bottom of my heart. You are an amazing doctor and human being. I just cannot say enough wonderful things about you because it's the truth. Again, thank you from the bottom of my heart, and I am continuing to heal every day.

My postoperative experience after a facelift began with a complaint about my face. Instead of…read moreaddressing it, Dr. Steven Garner focused on my right ring finger and said he could cut it off ..., an alarming statement that made me question his judgment and intentions. Before the procedure, my dominant right hand functioned well. Although my ring finger bent at one joint, I could make a fist by trapping it with my little finger, and I was not seeking hand surgery. Garner never told me, on April 27, 2005, that he intended to perform surgery on my hand. The surgery took place the next day, April 28, 2005 ..., and I was under anesthesia for approximately six hours, during which students were present and participated, something I was never told about or asked to consent to. What followed was, in my experience, far beyond what I understood myself to be consenting to. I was left with serious loss of function in my right hand ..., from better than 50% median nerve function beforehand to what specialists later described as complete loss. In the years afterward, I consulted hand specialists and spent extensive time trying to determine what had been done and why. My concerns are supported by handwritten notes from 2007, in which I disputed the description of my preoperative hand, disputed his claim that he had cut into a preexisting forearm scar, questioned the use of a Hunter rod, questioned what I had consented to, and sought expert opinions and records. Two hand specialists I consulted, Diao and McCarroll, told me it would have been impossible to graft a tendon from my middle finger to my ring finger because the tendon wasn't long enough ...,directly contradicting the explanation I'd been given. A hand surgeon who later examined me said, in his opinion, that Garner appeared to want to get a Hunter rod procedure "under his belt." I cannot know Garner's private motivation and present that only as the surgeon's opinion, not established fact. This experience changed my life. Patients considering significant procedures should obtain a clear written explanation of the proposed treatment, alternatives, who will perform each part, and the precise scope of consent.

Open Letter to Dr. Garner…read more Hello Dr. Garner, It took me more than 10 years to summon the strength to write you this letter. The rhinoplasty you gave me in 2012 was an absolute disaster. I was only 21 years old and needed your help in making the best decision for myself at the time. You failed as a clinician to do this; you failed to guide me in the process. As a result of the rhinoplasty: 1. I looked and felt terrible with a dreadful "ski slope" nose. 2. I looked many years younger as a result of my new nose. 3. My breathing was not improved, despite your assurances. I lost so much of the character of my face which, in turned, helped ruin my stage acting career. Your negligence in counseling me about how the rhinoplasty would actually impact my appearance was particularly devastating. You never mentioned to me that my nose would become feminine and like a "ski slope," and not just be straight and/or masculine. You never cautioned me about how it would make me look years younger (Which has hurt my professional career prospects - I am constantly mistaken to be a decade younger than I am and passed over for promotions). You never warned me that it could take away character from my face and image. And most egregiously, you could and should have used photo editing technology to help me visualize how I would look hypothetically with a different nose. This is industry standard! I would never ever have pursed this surgery if I knew what the result would be. It was one of the worst mistakes of my life. I am exploring all recourse options now, including revision rhinoplasty but also legal action to get some remedy for all I have lost. I can't imagine how your work has hurt other people with your lack of transparency. Your deeply saddened former patient, Albert