Dr Lim is the BEST Urologist in Northern California. She is extremely well versed in women's…read moreurological complex problems and one of the most empathic physicians I have had. He surgical talent pales to none. What a true gifted doctor. (Written by a nurse/patient).

3 years of UTI's. was finally referred by another urologist and she made a huge difference in my…read morelife. She really listens and gives common sense advice. Highly recommen.

I put off having a colonoscopy as long as possible. But considering how easy the process was, I…read moremight have considered doing it sooner. From my pre surgery appointment to my post colonoscopy, it went as "smooth" as one could expect. Dr Paul Nguyen perfectly articulated what to anticipate the day of. When I arrived at the surgery center for the procedure, I did not have to wait in the sitting room. They promptly brought me into the prep room where I was introduced to my nurse and anesthesiologist Dr Wong or (Dr Fong)? Nurse Julian got me dialed into my gurney and Dr. Wong careful administered my IV. I then was rolled into the surgical room where my favorite tunes were playing and I was greeted by Dr. Nguyen. Next thing I know, I was being rolled out of the room, waiting for my pick up and waving goodbye to the friendliest team of Drs. and nurses. If there is one more point worth mentioning...I never once was anxious or fearful. The staff was so well trained and organized. Because of their timely bedside care, I never had a chance to think too much about what was about to happen. If you are due for a colonoscopy and are worried about the experience, I would highly recommend scheduling your appointment with Dr. Nguyen. He and his staff are a class act. Thanks Dr. Nguyen, Dr Wong and staff! See you again in 7 years

I've had a really terrible time dealing with this office. The professionalism and communication has…read morebeen subpar. I had an emergency surgery scheduled with Dr. Nguyen back in March for an abscess. I did not have the surgeon explain the surgery to me prior to going in. At the hospital he just asked if I was ready to go back. I think the assumption was that I had the procedure before so I wouldn't need to be consulted. I was hospitalized for a couple of days following. I was supposed to have someone from the office come in and check on me and my wound, but my nurses were never quite sure when they were supposed to arrive due to lack of communication. One of the PAs from the office came to see me on the second day to check on my wound. She wasn't quite sure what she was meant to do and while in the room she kept texting the doctor for instructions which I found to be super unprofessional. I had my first recheck at the Watsonville office and the recheck went well. I had two insurances at the time and they already had one on file and then asked me to provide them with the other one which I sent an email to them with the information. This ended up being an issue later on because they never added the second insurance on file and that was the start of billing issues pertaining to the procedure I had with them. I reached out to the office for another recheck as I was having issues and felt that I had a fistula. They scheduled me with the PA Christina again and she did an ultrasound and said I had a fistula and required another surgery. They didn't prioritize this issue and scheduled me out a month to see the surgeon. During this visit I was provided a doctor's note for my work that was not well written by the medical assistant. I had to relay to my manager what she meant because of how it did not make sense. Between then and my appointment I had the office call and say they would no longer see me as a patient as they no longer worked with my insurance. I explained to them multiple times that this should be a continuation of care because it was an issue from the first surgery. We went back and forth several times about this. I had asked to speak to the manager a few times and the staff would go to look for her and claim she was in a meeting or she would relay information to me through the person on the phone but never spoke to me directly. They eventually learned that I was right and that they could still see me as it was an issue from the first surgery. When I saw the surgeon again he said he did not agree that I had a fistula and wanted to have imaging done. I was in the process of scheduling the imaging when not long after that I started to have issues where another abscess started to form. My wound was protruding out and fluid filled. I was experiencing discomfort at this time. They were able to fit me in, but it was with the PA again. She said I was starting to reform the abscess. I had an MRI done the day of that last appointment so they could see if I had a fistula. I got a call from the office to tell me they couldn't do my second surgery and they were dropping me as a patient. I never once got a call explaining what came up in the imaging. They told me to see this specialist surgeon and that was that At this point I had spent two months going back and forth with this office about numerous issues. I was very upset about how everything got handled and asked to speak to the office manager. When the office manager Jeanine called me I explained to her that I was frustrated with the communication. She said there were no notes stating I ever wanted to talk to her. I tried to explain the situation, but she was rude and dismissive. Dr. Nguyen did call me a few days later to discuss my frustrations and he was apologetic and took accountability which I appreciated. During that call he explained to me what they saw in the MRI which again no one had delayed to me prior. I requested my medical records and I was told I would get a call when they were ready. I called a month later asking about them. I got attitude from the girl on the phone stating that they have been ready all this time for pick up. I told her that I was told that I would get a call and she said there was a note that I requested them and that they had them ready. I tried to tell her I never got a call and got hung up on. I called back and it was the same girl, I asked for the manager and she was super dismissive. When I spoke to the manager a second time, I again had the same issue that she was dismissive and condescending. I told her about never getting a call and she claimed someone wrote a note but couldn't give me more information. This woman is very abrasive, rude, and unprofessional. I would recommend going elsewhere because of how unprofessional and unorganized they are. Please seek help elsewhere and document every interaction you have with them if they happen to be your only option.

I did some research and found that Dr. Rosen is up on more modern methods for biopsies and robotic…read moresurgery. Expect better outcomes. I tend to geek out and did a deep dive into my specific issues. Dr. Rosen not only responded to my questions but provided a very thoughtful reply. Plus, how he drew out an explainer diagram belies a smooth and confident hand.

Doctor Rosen is a kind and gentle man. He listens to my needs and is not afraid to tell you to get…read morea second opinion if you want one. Doctor Rosen has answered all of my questions and responds on their message site. He never fails to respond. I would highly recommend Doctor Rosen.

I think Carlos has been nothing short of terrific. Very, very knowledgeable, listens well and…read moredemonstrates true personal care/concern. Trust his knowledge and recommendations 100%/Great Dr.

My wife and I are doctors. So we know about the importance of doctor/patient relationships. Dr.A…read more from the first meeting wasn't aware of our professions as he was more concerned about him telling us what is wrong rather than finding out about us, getting a good history. That history would have broad implications for treatment. He seemed condescending. During a biopsy procedure I felt unexpected pain and told him so. He had some words for me in front of his assistant that totally belittled me, as if I was weak and couldn't take it. I was totally embarrassed by this and decided right then that I would never go back. Dr's Rosen was excellent as is Dr. Kasman at the moment. Knowing life as it is, perhaps he was having a few bad days. Not easy being a Urologist. I write this for one reason. I hope it is an educational opportunity for him to grow and be the bvest he could be. Technically, he may have skills but needs to consider ways to not overlook the value and importance of connection, caring and serving the needs of the patient. I wish him the best.

Dr. Klein and his office assistant, Brianna, expedited an overdue wrist surgery that PAMF had said…read moredidn't need surgery. Without their prompt response, my wife's wrist would probably have been severely limited down the road with unnecessarily severe arthritis. I can't say enough how grateful we are to Dr. Klein and Brianna for their compassion, service, and professionalism. I'd give them10 stars if I could. Tim Woods

Dr. Klein was welcoming, and professional as he explained what was happening with my hand & wrist…read more He offered suggestions & options for relief & improvement. Highly recommend.

Dr Lester is the best. Seeing him since 2021 and just had my 5 yr physical all good. Dr Lester is…read morepatient kind and caring. Thank you to Dr Lester and his beautiful staff enjoyed my visit this year and look forward to the future excellence in my health with you involved. D

Do not cross Dr Lester. He kept me waiting for over 40 minutes and when I expressed frustration he…read moregot very angry, shouted, demanded I apologize to him and told me he was a, "doctor and that I had to understand and respect him". He appears to be affable and caring but don't be fooled: he's arrogant and not someone you want in charge of your healthcare. He charges an exorbitant amount of $ for the initial visit. His staff however is competent and caring.

I've been using Dr. Knorr for perhaps 5 years or so. This year I was urinating copious amounts of…read moreblood while in Kentucky. I got a CT in Louisville and then flew home. Dr. Knorr did the bladder exam and scheduled surgery at Watsonville Community Hospital. Everything went great. No problems, no surprises. His office staff completed all the paperwork and whatever communications I had were more or less directly with Dr. Knorr. He has no PAs that I am aware of. He's fairly soft-spoken. Pre op, day of surgery, and post op were all with Dr Knorr.

Dr. Bretan behavior is condescending and he only gives you two minutes of his time. He is not…read morewilling to discuss any concerns you might have. I don't recommend this doctor.

This doc has a very limited scope of practice. I do not recommend. Not worth time and money. Too…read moreambiguous a focus.

Brilliantly knowledgeable about Western & Eastern medical modalities. Great communicator, sincere,…read moremuch more.