Five stars all the way . Yesterday my wife Rosana went for treatment on her fingers, the whole…read moreexperience was smooth and delightful. Cindy from the front desk was prompt and professional . Jennifer the medical assistant was kind and professional. Lastly. doctor Glen Jones treat her promptly and assure us not to worry about her fingers .

My experience at Resurgence Orthopedic in Kennesaw was the most dismissive and expensive mistake…read moreI've ever made in my recovery journey. I went in needing real help -- a torn ligament in my hand and PT for a ruptured Achilles -- and left feeling unheard, rushed, and without progress. Dr. Jonas' nurse was amazing, but the actual treatment did nothing for my thumb. A cast and an overpriced brace gave me no improvement in movement or sensation. Over three visits, I spent barely 15 minutes with the doctor, and each time I was brushed off. My last visit ended with him rushing me out the door without even referring me to PT to regain use of my thumb. I paid premium prices for zero results. The Achilles PT wasn't any better. I paid for an hour but usually got 30 minutes of exercises I could've done at home with their app. No real support. No real recovery. Every patient deserves quality care -- and that's not what I received here.

Office and staff at this location are excellent! We were in and out within 1 hr. I also like where…read moreit's located and the fact they have a pool.

Judith was great! There were several other therapists in a large room yet all seemed to be giving…read moreone on one care. My session was not interrupted, informative and more helpful than I could of imagined! I would recommend Judith and OrthoSport

DON'T GO HERE! HORRIBLE RESPONSE FROM MEDICAL STAFF... INADEQUATE INFORMATION FROM DOCTOR expect…read more2-3 days for response when you call. After surgery care is near nil. They tell you up front you will be taken care of and manage your pain BUT that is not the case. My wife has had a terrible experience with this practice. After the surgery the Doctor prescribed medication ( Severe Asthmatic clearly in my wife's medical history) with a warning of Severe Asthmatic don't take! My wife is a Severe Asthmatic. So when she would not take the medication fearing breathing issues.. they would not prescribe anything else for the pain. Over a week she went without meds in severe pain. Then they prescribed Tramadol which did not help the pain. Called office "crickets" days go by and when they respond no solutions. This is an ongoing issue but my suggestion is FIND SOMEONE ELSE and ask alot of questions before trusting the Orthopedic practice has your best interest in mind. They want your money but do they treat you correctly as a patient with you best interest in mind. Not here on the latter. Also: Dr Bilotta did not give adequate information before or after operation. General info like ice is your friend but not details like after 1st week need to use ice 20 minutes every 2 hours at most (per Physical Therapist ) when this was supposed to start who knows because the Doctor sure didn't tell us. Also not informed that blocker used pre surgery could leave you with feeling not returning in some areas. This blocker is used so that you won't need to be on as much narcotics after surgery... Communication from Pinnacle is TERRIBLE! Note: EVEY is terrible nurse/representative for Pinnacle and Dr. Bilotta. Very disappointed in this Dr's office.

He listened to my issue, provided several options for care…read more I would recommend him for your orthopedic issues.

Dr. McQuail is truly a fantastic physician. His bedside manner is outstanding, taking the time to…read morelisten and then discuss the options for treatment. I have had three successful surgeries without any complications with him and have recommended him to others. The staff in his office is welcoming and professional. Together they make your visit a pleasant experience.

Service was quick, honest and hospitable. The physical therapy is on point, thorough and friendly.read more

Dr. Glass seems like a very competent doctor but like so many of them lacks any sense of social…read moreskills. I never met him before he walked into the examining room. Looking at the floor, he said, what's going on? No hello no calling me by name, no introducing himself. Stuff most people were taught in kindergarten. On the other hand, he seems like a fine doctor if you don't mind the lack of social skills. I do.

Excellent care and attention to my situation. The cost after what insurance paid was a little…read moreexcessive for the amount of time I was there and getting a shot.

NO,NO,NO. Do not go here. Inferior practice with rude and unprofessional staff. If you have an…read moreissue they will not return your call - not even the CEO. Do NOT trust your health or surgery with these people. Go anywhere else.

This is a very efficiently run office with plenty of friendly people to assist you. My last…read moreappointment was for 9:30AM. I was the 4th appointment for Dr. Burris of the day. I was taken in on time. All told, I was there a total of 1 hour, including the taking of X-rays and a procedure on my knee! Dr. Burris renders excellent care and takes the time to get to know you and engage in friendly conversation. In a time when one often expects lengthy delays, especially when visiting a specialist, Pinnacle Orthopaedics is a breath of fresh air.

Dr. Grasso is easy to talk to and provides great insight--this is not a reflection on him…read more My issue was with the intake and billing process at the Marietta office. UPDATE - I was contacted by Heather and allowed to explain everything. She handled my concerns professionally and I appreciate customer service, so I am updating my review.

If I could give zero stars I would. I moved from NC and need to continue pain management care for…read moresevere degenerative disc disease in my cervical spine. I have years of records since 2012. Went to see Dr Grasso. He was dismissive and didn't even ask to continue my care. Wanted to send me for a new MRI. OK. I tried to get the MRI scheduled. My insurance said his office needed to send more information for approval. I had to call them at least 4x to get them to get this setup. Guess what? Still no MRI and I'm still without treatment and in pain. These people could care less. STAY AWAY.

We went in for my daughters wrist injury - she plays soccer, fell and has a great deal of pain. We…read morewent to an urgent care facility and they ran X-rays and said there might be a fracture, but they wanted a specialist to review it for them. Checked my insurance and these guys were in Network. We schedule the appointment and show up the next AM. In addition to the $35 copay, they tell me there is a $250 deposit required for treatment. We see the Doctor for maybe 10 minutes and he can't find anything on the xrays, tells us my daughter likely has complex regional pain syndrome and there's nothing he can do. By the way CRPS is super rare and according to other physicians I've since spoken with - highly unlikely this is this case. Upon exiting, I ask the receptionist about the $250 since we received no treatment. She tells us she doesn't know what to do, and we need to call Denise to resolve. Great. Here we go. I call Denise and she is baffled why they didn't cancel the charge at the office and she will look into it and call me right back - that was several days ago. Since then, went to a second wrist Orthapedic specialist and he said a bad sprain, no fractures. $35 copay only. I call Denise back this afternoon and she tells me no one has called her back and she will have to file a claim. I should expect $100 "sometime". $100 - I paid 250 + the $35 copay. I realize that sir, but that's our policy. Folks, this place is shady and now I'm going to see if my insurance company can press for resolution, if not, attorney time (work benefit). Avoid these guys like the plague!

PSA: NEVER take your child to Pediatric Orthopedic Associates. I took my daughter to the location…read moreon Big Shanty Rd inside the CHOA Kennesaw and they are 100% scammers. My daughter had two sprains and a fracture to her ankle and went there for a consult AFTER getting X-rays from the ER. They charged a $300 deposit upon check in PLUS the $150 office visit, even though we have very good health insurance. The "doctor" looked at the ER's X-rays for two minutes and sent us on our way. Then we got a $2,000 bill in the mail for SURGERY, anesthesia, and surgery consult we never had, plus charged us for X-rays they never took, and charges for FUTURE office visits we never scheduled. For the past FOUR months we have explained this to them and yet they keep billing us. Now they have the collection agents harassing me for bogus charges and bills we DON'T owe. Spread the word. Don't trust these people with your children!!!