When I come around the area I always stop by here. Very friendly employees and they host very fun…read moretournaments and events here as well. If you are a gaming enthusiast or need repairs come by this place

These guys rock! What would have cost me around $100+ was a fraction of the cost. They were easy to…read morework with, had all my parts needed and didn't make me feel like an idiot. Thanks again guys!

Had a good experience here when ordering Spiderman 2. Before I bought it I wanted the know the…read moreprice so I called and asked them how much it was $40 bucks, I was like "Heck yeah beats paying 70" went there got it but it said $55 so asked the guy there and told them I called today and was said it was $40. He heard my story and believed me without asking questions. Now he might have known I was the same guy but either way it doesn't matter he was the coolest guy there and believe me you won't believe how long I was looking for this game. Great place filled with honest and cool people. Side note: Now you might think I'm lying but pls I'm 100% being honest here so pls just try to take my word for it. I wouldn't be lying if I were making a review on them.

They screwed Nephew out of a keyboard and a mouse. They had their credit card compromised (so they…read moresay) and they had him wait five months waiting for the system to be made, while the people that answer their phones had no they lost his order for FIVE months, Once he spoke to the person who does the work clue what they were doing and got the system made, they quoted him a price five months ago, (now it's six months) and price went up and they gave him no keyboard or mouse like he was to get. I'm helping him by reporting this to BBB and Michigan's Attorney Generals office. Shame on them. This happened at the Bay City store. Were going to speak to our lawyer too. This is just wrong. The people behind the counters' know nothing, and strung him along for five months. He was even told not to talk to them and ask for the people who make the system's. This place should be ashamed of themselves. But of course their not.

I reached out on a local group for assistance with an apple MacBook, this company responded quickly…read moreoffering to assist with my issue in factory resetting my laptop. He had very quick response time, very friendly & helpful and was able to assist quickly! Highly recommended!! I will definitely contact again for future needs. ​

From the owner: Welcome to NexGen IT Solutions, your premier IT Managed Service Provider dedicated to delivering…read moretop-notch technology solutions tailored to your business needs. With a commitment to excellence and a passion for innovation, we offer a wide range of services, including network security, cloud computing, data backup and recovery, and 24/7 IT support. Our team of certified professionals is here to ensure your technology infrastructure is robust, secure, and efficient, allowing you to focus on what you do best—running your business. Choose NexGen IT Solutions and experience the future of IT management today! Reach out today at (810) 420-8737 for a free consultation.

Reliable, competent IT help at a fair price. Rob is responsive and has been able to handle my…read morecorporate and medical professional IT needs for many years.

We've been working with Rob for over 7 + years now. Rob has always been there to help us with our…read more18+ computers, servers, trouble shooting that goes along with all of the different software we use. He has always been very professional and his price has been very fair.

Steve does a fantastic job and knows his computers. Very responsive and great turn around time. I…read morewas only offline for a half day for major upgrades to my CPU.

From the owner: 1st Class Sales & Service Provides Computer Store, Computer Repair, Laptop and Tablet Repair,…read moreComputer Networking, Computer Upgrades, New and Used Computers, Residential And Business Service, On Site Emergency Repair Services to the Bay City, MI Area.

I popped into the store in a hurry, as I am from out of town, and we were on a brief shopping…read moreexcursion. He was with a customer, so I started to walk out, and he asked me what my situation was, asked the customer if they could hold on for a second, and quickly solved my problem with a unique workaround I wouldn't have thought of (my iPhone wouldn't let me click on any links sent to me). I was SO happy as this had been a huge problem for over a week, and since I was traveling, I did not have time to find an Apple store to get it fixed. He didn't even charge me! I'm a huge fan because of his great customer service and creative solutions.

Worst place ever will over charge you and then tell you he will have to charge us more. 500 later…read moreneither phones were fixed and Verizon wouldn't let us leave with the ones he fixed because you could hear the short in it. Making all kinds of noises. Ya terrible place. Even the cell companies are telling there customers not to go there

Sold me a broken 360 and wouldn't give me my money back. I was stupid and paid cash. Told me I had…read moreto let them fix it.

Little bro bought a broken xbox that the worker said next day we tampered with it. IT NEVER WORKED!…read moreVery disrespectful. The female manager told me samething, but said she would look at it and if needed would do instore credit. 1 week later manager started speaking policy and procedure and both stated they never even looked at it. So sorry cant help you. Wow there was zero customer service and felt very disrespected. I am an adult and being lied to does not set well with me. In my opinion the manager knew she was going to do nothing for me just wanted to get me out of the store? He is 14, give me a break. I am more mad about the disrespect, and how it was handled than the actual Xbox.

Extraordinary and prompt service. Replaced iPhone's shattered screen on same visit. They are very…read moreprofessional, polite, Saved me a lot of money and We are very fortunate to have them around.

My husband purchased a car battery at this location and we believed the battery was still under…read morewarranty. My car would not start and I called the store after we determined the battery was not holding a charge. The owner, Tom, was able to look up the receipt using our phone number. Tom then removed the old battery and replaced it with a new one for me. This was done without a charge for the installation or the warrantied battery. This was excellent customer service. I would highly recommend getting your batteries here!

I appreciate Leif and his staffs help with all of my tax needs. He is reliable, quick and has a…read moregreat location in Bay City. All of my questions are answered, and the office makes it very easy to drop off documents and pick up my documents.

We have worked with Lief for years and that includes doing our taxes. Fair, timely and…read moreprofessional.