Positive first. The Doc was great. Very helpful and knowledgeable. That taken into account, you should still definitely avoid this place. Three phone calls to correct a typo in the email address. 4 phone calls and two office visits to finally get billing information and a price plan to find out it was almost $400 after insurance for two visits. Say what!?!?! And they wanted 13 more visits that they were going to pre-authorize, ergo lock my insurance in so that I would not be able to use that for another doc should I so choose without a nightmare regime of discussions with my insurance company.
I was then told that they didn't need to disclose billing in advance in Ohio and the insurance specialist acted like she was doing me a favor by giving me a glance at what it might be. Bold faced unethical lie. I probably could have asked more questions to clarify but when I got that response and an attitude I shut it down and left rather than blow up and cause a scene.
If you can't trust the billing practices then all confidence in any and all of the doctors is in question. I'll be filing complaints with BBB, my insurance company and working towards blackballing access to the community care program for the VA.
You have every right to question billing prior to service in any state! Know your rights! Don't let anyone including these unethical folks tell you any different! read more