Homer Dillard - Thornton, IL…read more I would like to take this opportunity to show my appreciation to Collin and Nancy which I had the pleasure of dealing with at your store. Collin came and did an installation and did a very professional and excellent job. He also spoke to me about the lift chairs that you sell. When I went to the store to look into the chairs that is when I met Nancy. She did a very good job of showing me the different chairs that you offer as well as their features. And because of this I ended up purchasing 3 chairs when my intention was to only purchase one. Needless to say we are very, very happy with this product and the service that we received. And let's not forget the delivery and set up. They were professional as well!

I tried getting equipment for over a month and no one is responding to my doctors office. Now I…read morehave to try another company.

They are always good here. They will initiate a call to you if there is a problem. I signed up for…read morethe automatic shipment of my supplies because, there would be no way that I would remember when I was supposed to replace what equipment and when. Make sure your bill is paid up though or they won't ship them until it is. That's understandable policy though. No matter how small . Customer service is really second to none which is extremely important in this industry.

Having recently moved to Indiana, I needed a new supplier for my CPAP mask, hose, filter, etc…read more Worse yet, my machine was giving me trouble, and I was packing to leave tomorrow on a business trip. I met my new doctor for the first time late yesterday, but he declined to recommend a specific DME provider - he gave me a list and asked me to pick one. I called all of the providers who were associated with my insurance plan, and most were less than helpful. However, when I made contact with Tammy at FairMeadows, she was great. She told me exactly what paperwork was needed, and the doctor faxed them right over. Tammy set me up for an immediate appointment at their location on Main Street in Griffith. When I got there, Joe was ready to help me with fitting a new mask, and he make sure that I had all the supplies that I needed. Less than two hours after my initial contact with FairMeadows, I left their office with all of the CPAP supplies that I needed. They saved my business trip. Thank you!

Very professional and knowledgeable. Diagnosed the issue with my refrigerator quickly and fixed it…read morein a timely manner. Price was communicated transparently and repairs seemed to be a fair price. Would not hire anyone else!

Very pleasant man, was on time, he arrived maybe 1/4 into the 8a-10a window that he provided us. He…read morecalled before he came out to let us know he was on his way. He was able to diagnose the problem with our fridge immediately, and fixed it very shortly after that. I was surprised how quick he was to complete the job. He was polite, and didn't ask anything of us, he left the house clean and the refrigerator functional again. Five stars for sure. He called me back maybe 2 hours after I had made my original request, and followed up with messages to make sure the times were still good for us. He was very flexible with my work schedule, and we both are very pleased with the work that he did for our family.

This is my first time ever hearing of this store and not only did they do a great service and they…read moreheld me down with a shoe I truly wanted! 5-star review!!!! Customer service was amazing!!! Hopefully, I can do business with you all in the near future! Thank you so much!

Customer service is terrible they never answer the phone! It rings once and then that's itread more

I've also had issues with insurance being a pain to navigate (but the blame there lies with how…read moreInsurance company claims work, then the equipment provider). I shopped around and they had the best rates for pumps ... better than Aeroflow so I gave them a chance. Neb Medical denied my claim originally, and sent me a bill for $200. I called customer support multiple times before they connected me with Alyssa in their billing department and she straightened everything out. She clearly cares about the customer experience (and I hope that's reflective of how Neb Medical approaches customer care). She's been a star and it's turned around my experience with the company.

What a scam of a company. They billed my insurance $295 for a nebulizer that retails $40. They are…read moreapparently out of network so outside of what my insurance paid they want me to pay $95. I plan on mailing them back the nebulizer and buying it online for $40. What a markup and scam. Zero stars if I could.

Their walk-in humidor has a good selection of premium cigars at a reasonable price. The counter…read morestaff was helpful and friendly. Will definitely drop by when I'm in town again.

Have been going for years and just recently stopped by after a few months,…read moreWow, new owners and store looked so much larger! And owner and cashier were so very nice, One item I bought , however , I was disappointed. Not their fault, but mine for trying a new product. Great store~~~

This place is awesome the staff is so helpful I spoke to them on the and asked a bunch of…read morequestions, and suggestions they were patient and provided me the information I needed I visited the store to pick up the supplies I needed for my 90 year old mother great staff very well informed