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    Johnson's Decking & More

    5.0 (1 review)
    Open 6:00 am - 6:00 pm

    Services - Johnson's Decking & More

    Carpenters

    Deck construction

    Deck design

    2 More Services

    Deck repair

    Deck replacement

    Johnson's Decking & More Photos

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    1 year ago

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    Mr. Handyman of Virginia Beach

    Mr. Handyman of Virginia Beach

    (30 reviews)

    I contacted them in September 2025. The request was accepted and a technician came to the house…read more The tech took a sample of our window stripping, looked at the doorbell, said he would follow up with a quote for these 2 repairs. In October, they followed up to say they were looking for the correct window stripping so they could provide a quote. I called again to inquire a status, they said they were still looking for the window stripping. They called and said they couldn't find the window stripping, the tech was on a bigger job now and is not available. In November, a representative called to say that a tech would follow up to see if they could schedule something (yay!). I told her that the work still needed to be done and I would still like to use their services. In December, another representative called, said there was a misunderstanding, the previous rep was wrong and that they couldn't schedule anything and no one was available to look for the window stripping. Also, the other representative didn't work there anymore. I followed up again, and they confirmed that they had the original doorbell repair request in addition to the window stripping request (it was never about not being able to find the stripping). I requested that they escalate my request and was promised a call from the general manager, as I really wanted the work completed. I never heard from him. In January, I got a callback from a rep after following up again, who mentioned that the original tech was put on a big project by the GM, so that is why he never finished my job. Also they lost 3 techs and have been busy. I was told that I could expect a callback today by the office manager. I said to the person I spoke to, that the doorbell was still not working, and the window stripping is still deteriorating. I did get a callback from the office manager. She had listened to all of the recorded phone calls and said that there was a misunderstanding and that my weather stripping could not be replaced by them. She suggested that I find another provider for both jobs. I asked why they couldn't still do the doorbell and she said they didn't have an appointment until March 27. I said that would be fine and I requested the appointment. They declined and said that I needed to find another handyman company and said it was "not a 'good fit'". That's what they call consumers who expect the advertised services. See attached 'so hard to find' weatherstripping.

    So I took off from work to meet them at my house and they never showed up. I texted them and they…read moreexplained they had to reschedule. Took off again and the guy did show up. He said I would get a quote by email soon. Never got an email. Finally texted them a few weeks later to find out when I'd be getting a quote and they said "We are not able to provide this scope of work at this time." This was a complete waste of my time.

    Johnson's Decking & More - carpenters - Updated May 2026

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