Love this doctor! He was so kind and caring from day one when my twins were born. Will definitely…read morestay with him as their pediatrician for as long as i can.

I used to take my kids to a different location of this office, many years ago, and here I am…read morereturning to this Boynton office, for an odd reason. We go to a different pediatrician, but the only pediatric allergist in my health plan is a part of Pediatric Associates with an office in West Boynton. In order to see this specialist, it is required to see one of Pediatric Associate's doctors first. As in, they do not take referrals from outside pediatricians. This did frustrate me, but I went ahead and made the initial appointment with one of their non-allergist doctors, and this east office is the closest to me. Pediatric Associates has many offices across Florida, with streamlined processes and office management, which is helpful when trying to access things- and I do appreciate that. They gave me an appointment for the next day. On arrival, the check in process via my phone was simple, and it is nice that they have a well area in the waiting room. When walking to our room to see the doctor, two staff members were arguing loudly at the desk outside of our room, which was rather off putting. And the decor is crumbling a bit. The Nurse who saw us, Julia Guild, was awesome. Kind, knowledgeable, efficient: she put me and my kids at ease right away. The appointment was for 1 of my kids, but I asked the Nurse if she thought my other son might also have allergies, and she was kind enough to tell me this was probably. So, after checking out, I asked the office if they had any immediate openings to see my other son. Within a half hour, we were back seeing the same nurse. This kind of flexibility was so helpful! I would definitely return to see Ms. Guild in particular if I ever wanted a second opinion or was considering changing practices. Thank you! And thank you to the awesome staff who are so on top of things- very impressive!

1 STAR -- Extremely Disappointing Experience…read more I am extremely disappointed with my experience at Pediatric Associates in East Boynton Beach. I called to schedule an appointment for my 13-year-old daughter because she has not had her menstrual period in six months. This is obviously something I take seriously as a parent, and I wanted her evaluated by her pediatrician. I was originally given an appointment for 4:20 PM today, so I made arrangements to leave work early to make sure she could be seen. About one hour before the appointment, I received a call asking me to come in at 7:55 PM instead. Apparently, my original appointment with the doctor I was scheduled to see was canceled, and we were moved to an after-hours visit. I rearranged my entire work schedule for the original appointment, only to have it changed at the last minute. When we arrived, the experience at the front desk was already unpleasant. The attitude we received was completely unnecessary. I was then charged $40 to be seen, which made the situation even more frustrating. The doctor came in, introduced himself, and asked what brought us in. I explained AGAIN that my daughter has not had her period in six months. His response was essentially that there was nothing he could do and that he could only give me a referral to a gynecologist. I asked, "Then why was I asked to bring her in and pay $40 for this appointment?" I also asked if at least some blood work could be done to determine if there might be an underlying issue. I was told no, because he didn't know what blood tests to order and that the OB/GYN would know. At that point, I was extremely frustrated. My daughter wasn't even properly evaluated before we were simply told to see someone else. When I went to check out, I asked the front desk if a refund could be considered since the doctor essentially walked in, listened to the issue, did not examine my daughter, did not order any testing, and simply gave us a referral. Instead of receiving understanding or assistance, Anna at the front desk became very dismissive and rude, telling me, "Nobody's holding you here. I can't give you a refund. You can go now." I then asked about the referral and wanted to know which OB/GYN we were being referred to. I was told there was no doctor's name listed and that I would have to contact my insurance and find an OB/GYN myself. I asked if they could at least print the referral for me, and the paper was thrown onto the counter. I was told a manager would call me regarding the refund, which I doubt! Honestly, after the way I was treated, I am not confident that call will ever come. As a parent, I expect better when I bring my child in with a medical concern that has been going on for six months. I understand that a pediatrician may need to refer a patient to a specialist, but the way this entire situation was handled--from changing my appointment at the last minute, to charging me $40, to providing virtually no evaluation, to the attitude I received at the front desk--was unacceptable. This was not about getting a referral. It was about how the entire situation was handled and how I was treated as a concerned parent. I hope management takes this complaint seriously because no parent should leave a pediatrician's office feeling dismissed, frustrated, and disrespected when seeking care for their child.

Finally a doctor who listens and pays attention to what you have to say, he spends enough time…read morewith you and takes the time to read the medical reports from the other providers. I like him because, like me, he doesn't believe in just taking a pill for everything. He is very punctual and you dont have to wait in his office, the office is nice and pleasant and the staff are efficient and friendly.

Dr. Albert is one of the best doctors I have ever had. I was sorry when I had to switch insurance…read moreplans and my new plan did not include him. He was always respectful and caring, and unlike many doctors he spent enough time with the patient. He was not a pill pusher and instead emphasized the importance of exercise and nutrition. I no longer live in PBC, but those who do have access to an excellent doctor.

I have brought all four of my children to JFK pediatrics. The nurses are always so pleasant and the…read morenurse practitioners do a good job assessing patients and being transparent. As far as the office staff, they definitely have opportunities to improve. Several times I have had only cash on me to pay for my co pay and they have told me they don't have change so I am forced to leave a credit for the next time. When the next time rolls around, they tell me they don't have any notes regarding my credit. There needs to be a better system in place for cash payers or at least carry proper cash to give people back change. Not everyone can pay with a card all the time.

Office staff is horrible. Way below expectations of what you would expect from a staff. Dr is…read moredescent but the staff takes it all away!

Not impressed. I've been trying to get my almost 9 month old a pediatrician since we moved here a…read moremonth ago from California, I called a midwife that I was thinking of seeing before we moved from Florida to California last year for some referrals. They gave me a few, and this was one of them. I was put on hold immediately which is fine, then the receptionist came back & I started telling her my situation, she cut me off and asked me what type of insurance we have, I told her UHC & she said they "only take Medicaid, ok?" And I said No, hold on, what if we paid cash, she said "we aren't taking new patients bc of corona, who aren't on that insurance, ok?" She couldn't wait to get off the phone with me the whole time & I wish she would have just said they aren't taking new patients from the beginning of our call.

The best best best pediatrician you would ever find!!! I love DR Grullon…read more She's my pediatrician for both my boys (3 years old & 4 months old) She's an incredible doctor who reads children with her eyes, who cares about her work her passion doesn't go for granted I appreciate this doctor so so much.

no stars , they are bad bad business from the head to the supervisor, they sent my baby a uber then…read morecalled dcf to get my babies took by dcf saying i put my baby in transportation alone and after that i was told sorry they didnt know dumb ssa people & they have roaches and dont keep thier eyes on the kids at all i have a video of kids under the beds no supervision and roaches crawling on beds

An amazing pediatric medical daycare center where the staff is dedicated to the children & strides…read moreto create an environment where a kid can just be a kid & have fun dispute any challenges they may have. If you have a child with a complex medical condition & are looking for a center call Spark Pediatrics to schedule a tour & see for yourself what Spark Pediatrics has to offer, you won't be disappointed.

told the recep and the intake nurse daughter had a rash and the receptionist and the intake nurse…read moreboth put it on her chart and the nurse even saw it. Then 30 mins later an xray nurse came in asking where she needed an xray and I told her it was a rash and somehow we got dropped down to bottom of list. Horrible service! Will never go back

had an excellent experience with Dr John - great and professional doctor not to mention so caring…read moreand funny. My little one just loved too.

amazing clinic, everyone is really helpful all my questions were answered. I will recommend it to…read moremy family and friends.

Was waiting in the waiting room seen most of the people go in before me when I was here before most…read moreof them . Asked why I wasn't taken care of before all them there response was because my appt wasn't till 630 when in reality y'all see the messages . I'm confused they sent me this message a couple days ago . Most likely will be switching out of doctor

The loxahatchee location is the worst I will never go back there removing my kids imm after today…read morehad to leave there and go to the ER

We had three appointments that we scheduled a month in advance. We're new to the state and needed…read moreWell Child Exams so our kids could attend school. When we arrived, the front desk staff rudely told my husband that no paperwork had been completed, so our children couldn't be seen. We were never informed that paperwork needed to be done ahead of time--something that should absolutely be communicated to new patients. I quickly completed the forms online while we were there, but they still told us we had to reschedule. This office is poorly run, and the staff are rude and disrespectful. They talk down to patients instead of helping them. I would strongly advise avoiding this place.