1. Johnson County Adult Probation

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    Cleburne, TX

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    Johnson County Adult Probation

    4.0 (1 review)

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    5 years ago

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    Texas Department of Public Safety

    Texas Department of Public Safety

    3.2(13 reviews)
    1.6 mi

    I had a very positive experience at the Cleburne DPS office. From the minute I walked in, Candice…read morewas incredibly helpful. She was professional, kind, knowledgeable, and thorough. She has exceptional interpersonal and customer service skills, which are so important in an environment where staff interact with the public throughout the day. Hillary was also very professional and processed my daughter's first-time learner's permit efficiently. The entire process was clear, organized, and smooth. Our appointment was at 10:20 a.m. We arrived at 9:30 a.m. and were able to check in at 9:50 a.m., and we were completely finished by approximately 11:20-11:30 a.m. I also appreciated that the staff consistently checked on those of us who were waiting. We never felt ignored or unsure about what was happening. In a time when good customer service, professionalism, and a strong work ethic can sometimes feel hard to find, this experience really stood out to me. I'm traditional/old-school when it comes to these values, and I truly appreciated seeing an office and staff who still demonstrate them. Thank you to Candice, Hillary, and the entire Cleburne DPS team for making my daughter's first learner's permit experience such a pleasant one. Your professionalism and kindness did not go unnoticed!

    Tried the online route. Said my info was invalid(It's not). So I was locked out the system for…read more24hrs. Tried again, same, so I called the listed customer service #. It was automated and said my info was valid and I was eligible for renewal online. Double checked online and it was so I took a screenshot of that. Tried calling multiple different listed numbers for the Cleburne office and it just keeps forwarding to the same voicemail. Left multiple voicemails with no return call. The next day drove all the way out to the Cleburne dps building and walked in and told the lady at the kiosk what was happening to me. She handed me a little slip of paper with a QR code on it and told me to scan it to make an appointment. It was raining terrible that day and I was soaking wet but wasn't allowed to sit inside to make appointment and couldn't just make one as I was there. So now I'm still trying to do online and waiting for a call back to make an appointment.

    Johnson County Public Works

    Johnson County Public Works

    1.0(1 review)
    0.2 mi

    If we could give zero stars.... This is reference to a…read morespecific incident/encounter. My partner was driving and saw a gravel truck coming toward her taking up half of her lane(he on wrong side). (Violation of state traffic code) It swerved back and sent gravel flying from his truck, breaking the windshield on her vehicle. (Violation of state traffic code) She u turned and followed the truck down the road a mile to its drop off location. When she confronted him the driver lied about his name etc. (violation of state traffic code). I made scene after she called because she was upset. I noticed that the so called tarp on the truck was shredded and would not keep in anything (violation of state traffic code). I stayed on scene until an officer arrived on scene. I found out later he did not do a state collision report. (Violation of state traffic code reference to collisions involving big trucks). And yes, a broken windshield is a collision. I also found out the driver had no clue and had not even seen my partners truck and claimed she was behind him the whole time. She contacted to county and they denied all responsibility saying they were not at fault and believed their drivers story. I have lived in the county for 20+ years and always heard that the government in this county was one of the most corrupt in N Texas. From what I have seen in all those years and this encounter only solidifies that. Might want to think about this before deciding on moving into this county or one of its towns. It is not just this one dept. Its all of them. I am selling my house and moving on to better locations. I have had my fill

    Johnson County Adult Probation - publicservicesgovt - Updated October 2026

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