Had a problem with a leaky faucet. Called Johnson Bros. last night, phone was answered and appointment set for 2-4PM today. Received a text this morning that they had an earlier opening and Jahz was here by 11. Diagnosed and fixed the problem in about 45 minutes. He was polite, knowledgeable and friendly. I've used Johnson Bros twice now with excellent results. Highly recommend! read more

I had one of the brothers come out because my gas furnace was not turning on. This brother, supposedly a trained technician asked me several questions, did absolutely nothing, and charged me two hundred forty nine dollars. It seemed to me that he had very little knowledge. I called another company. This technician was extremely professional and thorough, went over the whole system, diagnosed the actual problem, and fixed the problem within an hour. I would not recommend this company. read more

DO NOT CALL THIS COMPANY!!! Called Johnson Bros to fix clog in drain and was told the appointment would be between 10am-12pm. Technician didn't show up until 3pm and was extremely rude when I mentioned they were late. The technician proceeded to unclog the drain in the basement and while he was working all I could hear was him screaming at his co worker/brother. Inappropriate conversations, this company is truly a mess. After an hour was told nothing he could do and would need to remove a house trap. Wanted 3 grand for the job and told him to leave. DO NOT HIRE THESE GUYS!!!! read more

Had a water heater replaced - he spent a lot of time on his phone - took him over an hour to drain it - should have taken 5-10 minutes- went with my husband to get new water heater (we purchased) - charged an astronomical amount- to replace for approximately 2 hours work - he was on his phone more than working. - total time 4 hours - only 2 actually working . read more

Our plumber had retired some time ago. Then we found ourselves in need. After searching the Internet, we found Johnson Bros. The website was easy to read, they were family owned and local. They were quick to respond and accommodated our schedule without hesitation. The associate who came was personable and professional. We will certainly use them again. We have already recommended them to friends. Thank you. CMC, Randolph MA read more

I had a small job that I needed done (replacing a shutoff valve under a sink). I reached out to Johnson Bros and they were quick to reply, provided a quote in advance, and it was easy to schedule a time. I had reached out to other companies, but most of them required a visit for them to look at it before providing an estimate, which seemed unnecessary since it was a straightforward job - cut off the old valve and install a new one, no other problems to diagnose. I appreciated that Johnson Bros was willing to provide the estimate and then show up ready to complete the task. The plumber who was assigned our project was professional and efficient. He even shut the front door on his way back out (something that other contractors that we've had at the house somehow always seem to neglect, even in the middle of winter). read more

Needed to get my old dishwasher removed and replaced. The Johnson Bros worked with my schedule, gave me a quote and stuck to it! They were very responsive and made me feel like a valuable customer. Will be referring them to anyone I know who need's plumbing services read more

Johnson Bros - Brand new dishwasher - Plumbing Near Me - Quincy, Massachusetts

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The work was fine, but the guy showed up 40 min late (never even acknowledged it). We discussed having him come back to do other work and he would provide an estimate. I never heard back from him. I even reached out to their sales team via email and received no response. Guess they don't want my money... (shrug). read more

Super happy with my project! I hired Nate to replace my boiler and water heater with a high efficient boiler tankless water heater combo after getting quotes from several companies. Nate was fast to respond. The price was fair and he helped me understand the project and ongoing maintenance. Like any project, there were snags, a part on the boiler didn't work, the code changed on tubing and it was out of stock, Nate stayed on top of it and got it all done. I felt comfortable having Nate and his crew in my home. I like that he has a lot of the scheduling automated so you get texts with the quotes, schedules, and when he's on his way. He helped me get the information I needed to submit for a Mass Save rebate. And now I have a lot more room in my basement! I will hire Nate for future plumbing projects for sure. read more

Johnson Bros - Viessman High Efficiency Boiler with Tankless Hot Water Heater Mounted on the Wall - Plumbing Near Me - Quincy, Massachusetts

Found these guys on Yelp. Super nice people! they responded quickly, gave me a quote over the phone, arrived on time and did a great job installing 2 new toilets. they were nice enough to purchase the toilets i wanted and bring them up several flts of stairs and remove my old toilets! Thank you!! read more

I had a leak in the rubber connector that joins the dishwasher drain hose to the garbage disposal in my kitchen and as the garbage disposal was pretty old (installed 1998) decided to have it replaced at the same time. The old garbage disposal was an Insinkerator so I bought a new Insinkerator from Amazon and called Johnson Brothers on Friday about installing it. They said they could do it and be there on Monday between 2 and 4 pm. I foolishly didn't ask the cost. The technician arrived between 2:05 and 2:10 pm and I gave him the new Insinkerator along with the new rubber connector. The work space was cleared, cabinet doors removed etc. before he arrived so he could get straight to work on the install. The job was done in 45 minutes during which there was no questions or suggestions raised. So far so good but here's what didn't sit so well with me. First, the cost was $360 which seemed steep for a 45 minute job. Secondly, the original sink drain insert and Insinkerator patented mounting mechanism from the old Insinkerator installed in 1998 was left in place and reused, not replaced with the new one (as I'd expected). The new Insinkerator was attached to the old mechanism -- a mechanism plumber puttied in place back in 1998 when the old Insinkerator was installed. I assumed and would have preferred the whole new mechanism to be installed with new fresh plumbers putty but the tech didn't consult me about it. Third, after the tech left I took a look at the old L shaped drain outlet piece that feeds from the Insinkerator to the drainage pipe and it was pretty grungy with partial blockage. This made me wonder whether the drainage pipes might have the same blockage build up and if so whether the tech thought about cleaning this out. He didn't mention anything. Lastly, Insinkerator paperwork requires use of a specific type of of electric connection cable for new installs. This wasn't done. The tech reused the old unit's cable. It works but it's not right and voids the Insinkerator warranty. I ordered the correct cable from Amazon which I'll install myself. I sent an e mail Monday evening to Johnson Brothers with my concerns and have yet to get a reply from them. read more

My elderly parents were having issues with their second floor toilet, shut off valve and supply line. My brother got the ball started by contacting Johnson Bros and received a general quote and appointment fairly quickly. Jahz arrived on time, was professional and responsive to questions. Initially, Jahz attempted to tighten a part to stop the water drip that was happening by the shut off valve but it didn't hold. Over 2 appointments, we had the new toilet installed, shut off valve replaced and supply line through the floor replaced. Jahz tried to minimize the size of the hole he needed to open through the 1st floor ceiling and shared a contractor's contact information who could help with patching it over. Overall, they were true to their price quotes, honest and trustworthy. I've already referred them to my local friends! read more

BEWARE..I originally gave a 5 star rating & that was a big mistake..I had the guts changed in two toilets & was asked when he was leaving to give a review so I gave a 5 star not knowing both toilets were leaking. When I noticed I called & nobody answered I texted & nobody answered. I had to put a cup under each toilets shut off overnight, in the morning I called @ 8:15am he said he would be right over to tighten them before his first appt. I waited till noon and called no answer I texted he never got back to me." BEWARE" Once he took my money ($329.00)he would not respond to me. Gave a 1 star only because there isn't a zero star. Now I have to pay another plumber to repair what he did. read more

Called plumber to address clogged drain at tenant home. Agent who received call was responsive. Scheduling was automated and clear using text messaging system. Plumber repaired drain to satisfaction of tenant with bill that stated what was repaired. Flat rate seemed fair around mid 200s/hr. No complaints, would use again. EDIT 4/19/23: While service is fine, scheduling with the company is inefficient. For the 3 times I've reached out to them, only 1 out of 3 jobs was scheduled (the one mentioned above). You send a text and wait back for them to confirm. I did not hear back and would send them a text; they said they get back to me. Never did. If you are able to get a hold of them, great! If not, do not wait and find another equally capable plumber. read more

No heat. Reached out to Johnson Bros. Fast response and was able to fit me in their schedule the same day. Great communication, on time and fair price! Thank you Nick for solving the issue! Very competent and knowledgeable! Highly recommended and reliable. read more

Very professional service. They were able to come in short notice during the holiday season. They did the job (disconnect washer/dryer and then connect new ones) quickly and effectively. read more

Nate was nothing short of exceptional from his initial response to completion of the project. I had an unexpected issue needing an immediate hot water tank replacement at a rental property. Not only did he do a great job but was empathetic, personable and professional throughout. Highly recommend, he is now my go-to. read more

Recently I had an appointment with Jahz from Johnson Bros. Jahz arrived as scheduled with introducing himself with a smile. He evaluated my issue with heat pump explaining as he encountered ,answering questions in terminology I understood. Reviewed what he found and provided recommendations. Jahz was professional and an asset to Johnson Bros. Would recommend again Sharon K read more

Great job fixing toilet. Excellent response time and very good customer service. Highly recommend Kelleher in Hingham read more

My 10-year-old water heater was starting to leak so I reached out to Johnson Brothers Plumbing. They responded promptly with a quote to replace the water heater and set up an appointment within the week. The pricing was fair and commensurate with the going rate. Their communications were prompt and courteous throughout the process. I have to add that they were SUPER nice when I forgot to leave them the keys to the premises on the scheduled date. Completely my bad, I'm a teacher and scheduled the appointment on the first day of school with too many things on my mind. Anyhow, I felt bad, but they were so nice about it and we were able to reschedule the job for the following day. They truly stick to the customer-is-always-right ethos. I will definitely contact Johnson Brothers for any future plumbing needs. read more

They actually answered the phone, same day service and a satisfactory completion of the service. I definitely will call them again

Plumber arrived on time, was clean cuurtious and got the new toilet installed that day. Will hire again.

Would highly recommend - this is a great, honest, family-owned company. We had a cast iron toilet flange issue for a while. Nate and Jahz (our technician) came up with a creative solution to solve the problem - Jahz went to the store multiple times to try different pieces to see what worked. When there was a minor tweak needed after the installation, Jahz promptly scheduled another visit for the next day. Thank you Johnson Bros! read more

My refer me to Nate Johnson. He is amazing, my washing machine the water is backing up ,all over the floor . I call Nate , he answered my phone call . I'm so happy, because now a day , no one answer you right away . He is so kind and patient to answer all my questions and schedule appointment for me. The work is seamless. Professional and friendly. Follow up with email. I already referred them to my friend and family. A+++++++ read more

Nate Johnson and Jack showed up promptly when we had a drain emergency. Nate quickly diagnosed the problem and contacted DPW when he realized that the street sewer line was blocked and arranged for DPW to come out and clear the blockage. A potentially catastrophic situation was averted by Johnson Brothers' quick and professional service. Highly recommended. read more

For my kitchen countertop replacement, I needed a plumber to disconnect the water and gas pre-installation and then reconnect everything post-installation. I reached out to several places and decided to go with Johnson Bros. for their competitive pricing and responsiveness. Scheduling was easy, and Jahz came on time to perform the tasks. He was efficient and polite. When I noticed some slight dripping under the sink, Jahz came back a few hours after I called and fixed it. Overall, I would use Johnson Bros. again for future plumbing needs. read more

Great work for fair prices. Highly recommend. They replaced pipes in my bathroom and installed new shower hardware.

Update on 15April2024 He leaves a comment month+ after leaving a review since he think's people won't check the review. His comment review of my review " Apr 13, 2024 "I wish we could give you a 1 star review. We showed up friday afternoon to fix several things at your home. The last issue was a a clogged sink drain. Unfortunately we were unable to fix this issue. We were trying to set you up an appointment for later in the week but we were already booked early in the week. Before my technitan even left your home you have already left a 2 star review and where arguing with him over the agreed upon price. We did not charge you for the drain snaking even though we spent about a hour tying to fix." and yes by the owner (so he can't change it later) clarifying since seems like he likes to twist the responses, sink was not fixed and that was in the deal of price-still paid for snaking drain and that was quoted from his technician(when he said "we"). so i guess install was 400+ water line and 425 for hookup..lol okay. Updated 12Mar2024 If possible would give negative stars. As my previous statement still stands no show no calls and I always get told the same thing "I'll let technician know and make it as a urgent request". I have given up on trying to get them to fix what they failed to do. Had some one else come and fix the issue that they "fixed" for basically $300 an hour with all material already owned that they use, I highly recommend staying away from this company. Soon will be reaching out to yelp and see if what we can do. Too me this company feels like a scammed, since that's what happened to me .. don't believe the 5 stars. Update 05Mar2024 Was giving 2 star, had now change to 1 star after giving few day chances to fix the issues and such. No show no call on an appointment for 04MAar2024, left many voice mails and such (over the weekend and monday) . Still having issues of pipe leaking and cleaning it up(not nearly as bad but still a bother and water damage. Made it easier to turn off(kitchen sink hot and cold) my water so it slows down leakage for kitchen sink. Reading those 5 stars, and then experiencing this... I'm jealous. Really hoping they will get back to me soon and fix the leakage and then fix the pipe... after that and if all goes well I'll shall change the rating. For now it's "I'll let technician know and make it as a urgent request". Here to hoping I get it fixed today 05Mar2024. Will Continue with the update of this review until the job is done and reasonably done. ------- They reached out very quickly and were able to see me basically next day. Told them pipe under sink broke and the water won't drained, needed to install Reverse osmosis system under sink (already owned the system) and new water line for fridge (already owned the kit), was quote from like $900-$1,000 (was about average from places that got a hold of me). The company had the tech there for about 3 hours. They installed the water line for fridge (fridge runs smoothly). They installed the reverse osmosis (sadly it leaks and got a bucket under near the sink) not to mention have to turn of cold water if not the double sink fills completely up within 20-30min (still leaks underneath sink on or off. Cleaning the puddle of water it makes, trying to catch with bucket). Without cold water being on some how the sink still fills up (within about now 10-12 hours..more or so now 12 hours since it seems like its less now) so got to use a bucket to empty the sink, or my sink will over flow. After first time emptying the sink I did test the spout for the reverse osmosis and looks like it leaks (idk if set up wasn't done correctly) and turned the cold water off tightly. Once the pipe was fixed, they couldn't unclog the pipe and was able to only snake 3 ft of it (so they charged me about $180 ish dollars instead $300 for it since they couldn't unclog it, but since they snaked it, they still worked on it. Was told that they come back Monday 03/04/2024 and would work on it but would be a new project and estimated price would be $300-$350. What got to me is I did call the number next day (Saturday 03/02/2024 at 9AM) and spoke to a lady (forgot the name) and told her recent work and pipes leaking and the issue and need some one to come out to least fix the issue, since Monday they will work on the other pipes. Lady was rude and said we have no technicians right now, and I'll see when one opens up and basically hung up on my face. Oh yeah no one called back that whole day, so for the time being I'm just going to wait for Monday for the appointment and try to handle the damage control. Hopefully Monday they can fix the previous issues they did on Friday without extra charge (total cost so far is $825 and Monday we shall see). If every thing goes well, I will edit this review (since I know mistakes do happen). Day posted for help 2/29/2024 Day they sent some one by 03/01/2024 2nd appointment will be 03/04/2024 First time using Yelp. read more

Great service! Nate is the first one to respond my drain cleaning project. I already investigated it but cannot solve the problem by myself. Nate just came and solve the issue very quickly! Very professional & highly recommend! read more

I unexpectedly ran into a problem installing my new bathroom vanity, sink, and water lines; so, my project came to a halt. I was calling around to see if a plumber could come over that day and replace my hot and cold water valves along with adding some copper piping and replacing my drain with a new one to connect to my sink, but no one was available. I called the Johnson Bros and they came over within 5 hours, examined my situation, gave me a temporary fix, then came back the next day and did the entire job for me from start to finish. They had awesome response time and were very easy to work with. I'd recommend them and I'd use them again myself. read more

Nate is super knowledgeable, kind, and communicative! He arrived promptly during the appointment time and took his time explaining the ins and outs of the plumbing issue. Thanks for your help! read more

Great customer service, quick response and appointment availability! The owner is personable and very knowledgeable on the trade.

Professionals know what they are doing expeditiously in a timely manner I'm very pleased with them

I bought a new stacked washer/dryer on Saturday morning, so I reached out to Johnson Bros to see if they could help disconnect the gas line from my existing dryer, redirect the gas line, and install the new machine. Nate was the first to reply to my Yelp job request and shared his direct phone number. He gave prompt answers to my questions about pricing and whether he could do the work. I confirmed with him Monday morning at 8am and he said he could come by at 12pm, but got there even earlier at 11am. Job was done professionally and quickly. He even stuck around to do an inspection of the other plumbing/HVAC systems in the house when he didn't need to. Definitely don't hesitate to give these guys a call! read more

Initially, I was very pleased with this company. They replaced a kitchen faucet (I purchased), and replaced a kitchen drain that had rusted. They replaced it with PVC. These things were done in August. Fast forward to January, the drain was leaking. Tried to contact three times, finally sent a text. They came out to repair, completely redoing it. They tried to charge the same amount as before. It's now early February, and I have a leaky drain! read more

Jahz did a great job installing an APEC water filter and fixing some poorly done DIY from the previous homeowners. He was punctual, the price ended up right around the initial quote, and he made sure to explain next steps for getting the water filter running. Definitely happy I went with this company instead of some of the others I reached out to, which were either not responsive or massively overpriced. Will be using Johnson Bros for future jobs for sure! read more

As always, Jahz is competent and professional and he gets the job done! Any time we have a plumbing issue, he arrives on time and fixes the problem. Thank you all! read more

Johnson Bros responded within minutes to my late Tuesday evening Yelp request for a plumber way out here in North Scituate. The appointment was booked first thing the next AM. Jahz arrived right on time the *same day* (the day before Thanksgiving, BTW) and quickly fixed our emergency toilet issue . Jahz was friendly and professional. We'll make sure to use them and 100% recommend them in the future. read more

Here is what happened, I requested a toilet reset due to there is some smell in my restroom. They said they could do it and made the reservation from 9 to 10. Firstly the plumber arrived around my area around 11. and after the plumber checked my toilet model about 15 min, he said he could not do that since he does not know how to do it, what he could only do is to put silicone around the toilet to do the caulking, and this could be a cheaper price since he actually did not do anything (that's exactly what he said to me). I agreed with to do that because I don't want make him already came over and spent time and being paid nothing. However, after made a call, he said the manager did not agree to charge a cheaper price, so he charged the same price as 249 for me. So I paid 249 for some one come to do a silicon caulking which I could totally do my self and did nothing about plumbing or check any pipe. And after this, they sent out follow up email about survey to ask about the service, I said I am not satisfied and they asked me about what happened, and never reply after I told them what happened. read more

Our toilet was clogged and they found time that day to come and fix it for us. Very quick and responsive!