DO NOT TRUST. DO NOT TRUST. DO NOT TRUST…read more We had a huge incident with this mechanic. I think it's important to detail exactly what occured and the kind of person that owner Rodney Chaffin is. We had some work done on our brakes earlier in July by a new mechanic, as the issue was pressing. That mechanic informed us the brake pads were worn and would need to be replaced soon, but not immediately. About ten miles after getting it out of that shop, it stopped moving. It ABS was locked up, and I believed the mechanic may have accidentally caused the problem. Accidents happen, and not wanting to tell them they'd made a mistake without being sure, I took it into this shop for a second opinion. We wanted a diagnosis and a diagnosis alone. We would have paid for this, it was agreed upon. However, after a week, he informed my wife he'd changed the brake pads "because it needed to be done." Of course, we knew the brake pads would need work. Our usual mechanic was unavailable for weeks. It was not pressing enough to need immediate repair, so we decided we would wait until he was open. I needed the diagnosis ASAP though, as I needed to know if the issue had been caused by the previous work. We did not want him to, as he later claimed, "bad mouth" another mechanic, just the truth. My wife pushed back and asked him how much the repair would cost. He said he didn't know and would call her back "in a couple of minutes". He did not. At this point, I had not yet interacted with Rodney. He did not know I existed. He had dealt only with my wife. So the next day, after waiting until after their lunch period with no call, I reached out to him. The intention was to have a calm but firm conversation about my rights as a consumer and the illegal action he had taken. I was not going to pay for unauthorized work. Rodney, if you read this, all you had to do was call. Tell us about the brakes, we would've told you we knew and were getting it taken care of. You took it upon yourself to make the decision that should have been mine. You acted as though you did it from the goodness of your heart, but good acts don't have price tags. You thought my wife would be too intimated or dumb to question it. She's not. If he had let me finish, my intention was to pay for the diagnosis and a second repair to the ABS he believed would fix the problem. Unfortunately, Rodney's personality flipped on a dime. He interrupted me and demanded I come take my vehicle. I asked if he was willing to let me drive it off the lot. He said no, not until he removed the ABS fix. That was fine, I just wanted my van back at this point. I got a ride over and entered the store. I patiently waited while he spoke on the phone. When he was done, I demanded my keys, and asked if he thought we wouldn't catch on. He told me my keys were in the van and that he was in the process of putting the old brakes on. Now, this is a salvage yard, and Rodney had already proven himself to be untrustworthy and willing to do shady things. I have no way of knowing if they're the same brake pads. Things quickly escalated from there. Rodney came around the desk and, in an attempt to intimidate me, got as close as possible and stared down at me. He's a big guy, and I'm short, so he's got a good foot on me. He called me a loser and a mooch, I called him a crook. At this point the two women in the office had started demanding I leave, and though we argued a bit more, I did. Not trusting him with my vehicle, I stood outside the garage door and quietly observed. I thought it might be worthwhile to take a photo of it being worked on again, but this upset Rodney. He came out of the garage, demanding I wait in the truck that had brought me. I refused. We argued some more, and he told his mechanic to stop work and finally released the vehicle, though the brake lines had not yet been bled. Rodney, I will apologize to you and the women in the office for my temper. I should not have let my disrespect for you as a mechanic become disrespect for you as a person. But you are a bad mechanic. People need to know before you pull this on them too.

Had a car emergency this month where I needed a engine. They found an engine for me at a good price…read moreand quoted a reasonable price to put it in. Finished the job in a reasonable time and it runs great. Couldn't have asked for better service and would recommend them to anyone needing services.

I have been here a few different times and I have always been able to find what I need and more.read more

Called, and called, and called.....and called, no answer in the middle of the day on a Thursday…read more This went on for over 2 hours. Finally decided that TSC wanted my money more than Atwoods did. Will never go back.

Customer service here is terrible. I tried to be friendly and they were plain rude. I will just hit…read moreup another location.

Damon helped me with a headlight! I didn't know the style of my vehicle (like if it was LX) or what…read morestyle of headlight it needed. He could've been very annoyed at me for this, but instead he went outside and figured out which one I needed, and even replaced the light itself. It was a super easy transaction and I really appreciated his help.

I was referred to Avery Automotive by a coworker and required some routine maintenance on my SUV. I…read morecontacted Brendan Avery (owner) to schedule my appointment for Tuesday, 2 January 2024. I was greeted by Brendan upon arrival and checked-in with Bryan at the front desk. The process was quick and easy, it took less than 2 minutes and I was seated in the waiting area. I was immediately impressed with the friendly and professional staff. The waiting room was spotless with plenty of auto magazines to keep me occupied during my wait. I met Zach and Mike, the automotive technicians and had an opportunity to ask questions and get their expert advice on my SUV service. Mike noted that one of my front wiper blades was worn out and the set needed to be replaced. Great catch just in time for the winder weather! Mike even took a picure of the worn wiper blade for my service paperwork, above and beyond what the 'big' dealerships do. Brendan (owner) and the entire Avery team was great, the technicians answered all of questions and the billing charge was very reasonable. Avery Automotive provides 'old fashioned quality service, with honesty and integrity. I will be a customer for life and give them my HIGHEST recommendation anyone's automotive service needs.

Came here to get a tire patched, the staff was super friendly, and had it done much sooner than I…read moreexpected! Great work

I will NEVER patronize this business again and would NEVER recommend anyone else do so…read more To summarize, brought vehicle in for power issues, discussed it might be alternator, drove in to repair on last bit of power in battery. Replaced alternator for over $500, issue seemed to resolve 4 months later the problem came back. Friday us their "catchup" day so left a message. Never got a call back. Called on a Monday. No call back. Called on Thursday from different phone. Finally got an answer. Without ANY discussion she told me over the phone they did what I asked and replaced the alternator without diagnosing. If I wanted diagnosed it would be approx $50. They had to test in order to send alternator back under warranty though.... even if it was thr alternator I would have to pay $300 for the labor. She asked if I wanted to bring in or not? Told her I trusted them to do the job correctly and wasn't sure if I wanted to continuing doing business with them. She said that's fine, that's what they preferred and hun up on me.

Good to see you all on yelp! This place is a great place to get your car or truck fixed. They are…read morevery reasonable and they take good care of your car and you. We were able to get the parts and take them to them to be put on. Their prices are more then fair and they work is done by a ASE mechanic. Give them a try and tell them Charlie sent you.

I went into the store to have my battery checked, as I knew O'reilly stores did this for their…read morecustomers. I walked in and asked for someone to check my battery and the first response was, "I'm not doing it. It's your turn". It was a little cold outside so I hope it was just because he didn't want to go out in the cold, but as a customer I felt like I was more of a nuisance than a priority.

I went in there to get a part warrantied. The associate proceeded to tell me that their Chinese…read moreparts were top shelf and there must be something else wrong with my truck. Went home and checked out my truck. Nothing else was found wrong. Called them back and was told by another employee that mine was the 4th part of the same number they had warrantied that day. Got a new one and it has run fine for 2 weeks now. I would name the employee, but he probably needs his minimum wage job.

Yelp sucks but TNT does not TNT did a great job getting my…read moreturn signals problem solved. TNT is the best

I have gone to Bob for all my repairs. He is honest and doesn't overcharge like so many places…read more Recently, someone hit my car, and right after the body was repaired I had mechanical issues. He helped me get insurance to cover the repair. I highly recommend him!