Jan 26, driving my sisters car from MSP to Palm Springs with planned stops along the way and 1st…read morestop in Wichita, the car broke down on I-35. My sister had roadside assistance on her car and they dispatched Andrew and Steel Truckin. A bad situation mitigated a little by this man and his truck. Communicative, caring and diligent. Handed the situation very well. I would highly recommend Andrew.

Andrew was simply amazing! We thought our starter was prolly shot & called Steel Trucking to come…read moreout to check it. He tested our battery first and, he was absolutely correct - it was the battery. He changed the battery and started the car. We had assumed it was the starter but, after he tested everything - it was the battery. Andrew was fast, efficient & his work didn't cost what we had anticipated. We HIGHLY recommend him. Very good work!

I was referred to Avery Automotive by a coworker and required some routine maintenance on my SUV. I…read morecontacted Brendan Avery (owner) to schedule my appointment for Tuesday, 2 January 2024. I was greeted by Brendan upon arrival and checked-in with Bryan at the front desk. The process was quick and easy, it took less than 2 minutes and I was seated in the waiting area. I was immediately impressed with the friendly and professional staff. The waiting room was spotless with plenty of auto magazines to keep me occupied during my wait. I met Zach and Mike, the automotive technicians and had an opportunity to ask questions and get their expert advice on my SUV service. Mike noted that one of my front wiper blades was worn out and the set needed to be replaced. Great catch just in time for the winder weather! Mike even took a picure of the worn wiper blade for my service paperwork, above and beyond what the 'big' dealerships do. Brendan (owner) and the entire Avery team was great, the technicians answered all of questions and the billing charge was very reasonable. Avery Automotive provides 'old fashioned quality service, with honesty and integrity. I will be a customer for life and give them my HIGHEST recommendation anyone's automotive service needs.

Came here to get a tire patched, the staff was super friendly, and had it done much sooner than I…read moreexpected! Great work

Put my used tire on the rim most places won't touch used tires. It's nice to have a ole fashion…read moreplace left that isn't ran by a corporate office

My wife has been going to Bear Tire in Wichita for routine oil changes, but after our most recent…read moreexperience, we won't be returning--and I strongly urge others to be cautious. She took in her 2023 Subaru, and they told her the engine was "about to blow." That warning caused a lot of concern--and rightly so. When she got home, I checked the oil myself and found it was severely overfilled. Their receipt showed they added 6 quarts, even though the car only requires 4.4 quarts. When I brought this to their attention, they claimed they'd been putting in 6 quarts because they thought it was a turbo. First, it's not. Second, even the turbo version only takes 5.5 quarts, so their explanation made no sense. They also told me that overfilling the engine "won't cause any damage," yet immediately recommended draining it--before I even told them they were the ones who overfilled it. To make matters worse: 1) They never offered to reimburse us for the original oil change. 2) They didn't cover the bill from the shop we had to take it to in order to have the oil drained properly. 3) They didn't even offer to pay for the excess oil they incorrectly added (nearly $10 per quart) for this oil change or the previous ones when it was overfilled. 4) And they admitted they don't retain service records, which is incredibly irresponsible, especially for newer vehicles still under warranty. This wasn't just a simple mistake--it was a series of poor decisions, excuses, and a complete lack of accountability for a situation that could cause engine damage and void the manufacturer's warranty on a relatively new car. I expected more from a professional shop, especially one we've trusted for years. We won't be going back.

I tried to convince him 'Kevin Cares' would be a more appropriate name for his business,…read moreconsidering the genuine quality work that Kevin provides. However, it's true, he's an outlaw in the automotive world simply because he's not like any other shop or mechanic whose goal it is to overcharge and under service. Kevin can't stand the way automotive shops double or triple the price of parts and charge outrageous amounts for work to be done. While I was quoted anywhere from $1500-$900 by multiple other shops, Kevin helped me my own brand new parts for half the cost, he came to my home and made the repairs in less than three hours for a fair and sensible hourly rate. He sincerely wants to help get your repairs done at a reasonable cost. I'm very pleased that I chose Kevin for my automotive repairs, knowing that he saved me both time and money, and knowing that my costs went directly to an honest and hard-working person. No doubt I will be reaching out to Kevin again for all of my future automotive service needs.

From the owner: 30 years experience 90 day warranty on labor affordable hourly rate completely mobile Mechanic…read morehonest trustworthy and dependable I won't sell you something you don't need

DO NOT TRUST. DO NOT TRUST. DO NOT TRUST…read more We had a huge incident with this mechanic. I think it's important to detail exactly what occured and the kind of person that owner Rodney Chaffin is. We had some work done on our brakes earlier in July by a new mechanic, as the issue was pressing. That mechanic informed us the brake pads were worn and would need to be replaced soon, but not immediately. About ten miles after getting it out of that shop, it stopped moving. It ABS was locked up, and I believed the mechanic may have accidentally caused the problem. Accidents happen, and not wanting to tell them they'd made a mistake without being sure, I took it into this shop for a second opinion. We wanted a diagnosis and a diagnosis alone. We would have paid for this, it was agreed upon. However, after a week, he informed my wife he'd changed the brake pads "because it needed to be done." Of course, we knew the brake pads would need work. Our usual mechanic was unavailable for weeks. It was not pressing enough to need immediate repair, so we decided we would wait until he was open. I needed the diagnosis ASAP though, as I needed to know if the issue had been caused by the previous work. We did not want him to, as he later claimed, "bad mouth" another mechanic, just the truth. My wife pushed back and asked him how much the repair would cost. He said he didn't know and would call her back "in a couple of minutes". He did not. At this point, I had not yet interacted with Rodney. He did not know I existed. He had dealt only with my wife. So the next day, after waiting until after their lunch period with no call, I reached out to him. The intention was to have a calm but firm conversation about my rights as a consumer and the illegal action he had taken. I was not going to pay for unauthorized work. Rodney, if you read this, all you had to do was call. Tell us about the brakes, we would've told you we knew and were getting it taken care of. You took it upon yourself to make the decision that should have been mine. You acted as though you did it from the goodness of your heart, but good acts don't have price tags. You thought my wife would be too intimated or dumb to question it. She's not. If he had let me finish, my intention was to pay for the diagnosis and a second repair to the ABS he believed would fix the problem. Unfortunately, Rodney's personality flipped on a dime. He interrupted me and demanded I come take my vehicle. I asked if he was willing to let me drive it off the lot. He said no, not until he removed the ABS fix. That was fine, I just wanted my van back at this point. I got a ride over and entered the store. I patiently waited while he spoke on the phone. When he was done, I demanded my keys, and asked if he thought we wouldn't catch on. He told me my keys were in the van and that he was in the process of putting the old brakes on. Now, this is a salvage yard, and Rodney had already proven himself to be untrustworthy and willing to do shady things. I have no way of knowing if they're the same brake pads. Things quickly escalated from there. Rodney came around the desk and, in an attempt to intimidate me, got as close as possible and stared down at me. He's a big guy, and I'm short, so he's got a good foot on me. He called me a loser and a mooch, I called him a crook. At this point the two women in the office had started demanding I leave, and though we argued a bit more, I did. Not trusting him with my vehicle, I stood outside the garage door and quietly observed. I thought it might be worthwhile to take a photo of it being worked on again, but this upset Rodney. He came out of the garage, demanding I wait in the truck that had brought me. I refused. We argued some more, and he told his mechanic to stop work and finally released the vehicle, though the brake lines had not yet been bled. Rodney, I will apologize to you and the women in the office for my temper. I should not have let my disrespect for you as a mechanic become disrespect for you as a person. But you are a bad mechanic. People need to know before you pull this on them too.

Had a car emergency this month where I needed a engine. They found an engine for me at a good price…read moreand quoted a reasonable price to put it in. Finished the job in a reasonable time and it runs great. Couldn't have asked for better service and would recommend them to anyone needing services.

The person I dealt with could not have been less hospitable. Never looked at me. Did not write up…read morethe service until I asked for the documentation to keep track of when next service due. No mileage recorded on the documentation. No gratitude expressed for my patronage. I'm not even sure that they rotated my tires. I won't be back to the Park City location.