They did a beautiful job and everything I've given them in just a few days with a very reasonable…read moreprice!

First class service for a cobbler! Took a pair of boots with completely worn soles and voila! three…read moredays later they were done and perfectly repaired!

Mike's Shoe Repair is a true treasure in Evanston. The team has revitalized my favorite shoes,…read moreadded new soles to consignment-store finds, and even worked miracles on handbags needing a fresh color palette. I especially appreciate their honesty--sometimes they'll tell me when a pair is beyond saving, which shows how much they value quality over a quick sale. With wonderful service, heart, and old-world craftsmanship, this shop keeps me coming back again and again.

My very necessary clogs were falling apart, and even though the Shoemaker could not fix them on the…read morespot and would have charged me $38 to get them back to me in two days I needed a faster fix! So he mentioned that the Value hardware store across the street sells shoe glue... and for that suggestion, I am forever grateful!!!! that did the trick, and it would never have occurred to me had he not suggested it to me! One great big five star thank you to him (whether his name is mike or something else? I forgot to ask.)

Woven handbag repair WOW!…read more I really thought that purse was a goner! Excellent craftsmanship still available!!!

Took a pair of Chippewa boots to Tony's. After many years the soles has started to come apart…read more Super job restoring the boots to nearly new condition.

Michael and Mary are fantastic! They did such an amazing job with my louboutins they're basically…read morebrand new! I dropped off 4 more pairs for them to work on and I know I'll have more when I return to pick them up. They're the best!

Michael and his wife are a top drawer operation. We have been using them for 25 years. We have…read morereceived excellent service and craftsmanship. Michael takes great pride in his craft he has brought so many lovely old shoes back to life for me. If you care about your shoes, purses, belts, luggage etc. this is where you go on the north shore. They are the best!

If i could leave 0 stars I would.Where to begin.... I…read morebrought in a vintage Japanese LV bag that has been since discontinued and asked if it could've been done in time for christmas.. yes- knowing I had a 2 week time crunch. IF YOU CANT DO IT, DO NOT TAKE THE JOB. I come back christmas eve. The bag looks even worse than the condition it came in. half arsed stitching, sealing, and paint job... oh and "we don't touch hardware". ON TOP OF IT ALL! $270.... I said absolutely not, can I pick it up again in January. I get told yeah I will personally make sure it looks perfect. I should've known then. It looks like he slapped more sealant over the already botched job making it look laughably worse! When I asked for even a PARTIAL refund on an already destroyed bag he said no. so here I am 270$+ in the hole to which he said was "very cheap" (yeah it looks cheap) and that I should show this bag to its owner so she can see how good it looks, trying to talk me down from a horrible situation. She would scream in my face and call me a moron at this level of "craftsmanship". $200 in the hole with a crappy looking bag that can't even be replaced. If this is his business model, avoid at literally all costs! You're better off letting the bag die.

I took two pairs of shoes to get work, picked them up and both were a different color. When I went…read moreto pick up the one they were fixing, it still was not remotely the same color~ but Marty, told me differently, me the owner of the shoes. He explained how wrong I was, when I asked for a refund he said I had no receipt~ the ticket was there ~ he offered for me to leave them again so I can make yet another trip to hope they are what I expected in the first place. Another customer came in, a friend, who offered to pay, twice, yet Marty refused. I walked out ~ his friend gets free service , yet I paid $60 for color change that I didn't want and is horrible, and being told I don't know my own shoes. NEVER EVER!

My elderly friend needed the battery in their watch replaced. Now where, do I ask, does one get…read moresuch a thing done? I headed to Old Orchard Shoe & Luggage Repair, downstairs, by Nespresso. There I found this spot, untouched by time, and an older man was reading the newspaper, and we chatted, until the other older guy came back from lunch. The battery was replaced lickety-split, good golly, and it was just $20. I have a leather purse that I need one of the snaps replaced, and I may have come here 10 years ago to have a hole punched in a leather belt. I better come back here soon and not wait another 10 years because these guys will have retired. Who knows, maybe they're already retired. No-nonsense good service and a good value.

I felt like Ray is my new best friend. He is personable and kind so I immediately took a liking to…read morehim. First of all, its difficult to find great shoe repair shops and tailors these days. His price was very reasonable to sole my boots. I have been to many places around the city and I am happy that I found someone who charges a reasonable price for solid work. My boots were completed on time as promised! I took a chance that unhappy people leave the worst reviews and I will return to this business and will refer more people to him!! He is a business owner that is worth your respect and support. Please treat him kindly so that he stays in business forever! Ray is one of a kind and a good person. We need our dollars to go to good businesses!

They dry cleaned my items for months and there was often a problem - delayed return time, wrong…read moreprices charges but then they damaged a suede jacket that they assured me would be cleaned by a specialist. It's unwearable now with streaks all over the suede. They also broke a zipper on a different item. No compensation or offer to try to remedy the suede.

I took my dry cleaning to Lapels for the first time recently. Two of the items were ready the next…read moreday, as requested, but my son's dress pants, which he had stained, was still in progress. I needed it right away for a trip and they had their driver bring the item to my home once it was complete 1-2 hours later. I really appreciated the extra, complimentary service, especially as I don't live very close to their location and it was a busy Friday afternoon. The items were cleaned and pressed well - the stain in the pants was gone and an expensive cashmere sweater was in perfect condition. Thank you, Lapels!

He does great He's repaired and cleaned multiple pairs of shoes for my wife and I. I've used shoe…read moreclinic for over 10 years with no issues. Thanks for your service.

Horrible quality & horrible service. Also refused to give an upfront estimate and then requested an…read moreabsurd fee for his "work". And by work I mean nailing some mismatched rubber on top of the old soles. This man doesn't care about his customers or his craft. Great business.