Not happy with this Martin's!!! Third time the checker has…read moremissed putting an item in my bags. Get home, prepare dinner to discover i am missing something. I was charged for it. It's their error, they should have a service to bring you the item rather than the CUSTOMER having to go without (because you now have something in the oven) OR run back out AGAIN!! Yeah..NOT HAPPY AT ALL with Martin's on Foxcroft Ave, Martinsburg WV.

Bakery OK, who in the Bakery section moved the Custard in place of the Angel Creams? Please check…read morethe next time you do this! My spouse brought home what he thought was an Angel Cream filled but it was really custard.

Horrible customer service number and this customer service is absolutely terrible. Don't pay with…read moreyour cards! They will double charge you and do nothing about it 0 stars !

If I could give 0 stars I would. I called about 8 times trying to speak to customer service and not…read morea single answer. Then when I was finally answered the man (Nate) was talking down on another employee. I called the Bakery and was answered immediately. Asten is the best worker in that establishment and he really did not deserve Nate talking down on him for doing his own job instead of theirs. That man deserves more recognition than this one review could give him. Thank you for your time.

Horrible manager "random" receipt check after watching me check everything out, while no one else…read moregot checked..very stressful each time we visit

The products are great, but the manager is horrible unless you enjoy having your groceries thrown…read moreat you because you put them on an empty belt. after reading reviews, it's not the first time for this to happen at the store. I walked up to the check stand. The belt was empty. I thought the lady in front of me was done, but she had a few more items that I didn't see so instead of the manager, stopping the belt she chucks my groceries at me and start screaming that I need to get them off the belt, totally unprofessional.

Gave this store a chance as they replaced Food Lion. I quickly learned that there is no "saving" at…read morethis store. Almost everything is more expensive than Food Lion and I do not believe the quality of food items is at par with Food Lion or the other grocery stores in the area. Highly doubt I will be shopping here again.

Stopped in to see what all the fuss was about. Sale prices are great and Food Lion never doubled…read morecoupons. Definitely returning.

I went to Martin's this morning approximately 0703 10/31/2023 knock on the front glass to let two…read moremen talking know it was past 0700. The two men continued to talk ignoring me at the front glass. A man with black hair soon after opened the sliding door. When I walked in there was no greeting or acknowledgement. I went and pick up my groceries and took them to the counter. The other man who was older with glasses never gave a greeting the whole time he was checking me out. After I received my groceries the only thing he said was do you want your receipt. Very bad customer service.

Love this store. All of the employees are fantastic…read more Ask any one of them where or what isle something is on and not only do they tell you where, they take the time to walk you to the item that you are looking for & often show you a less expensive way to go. From Will & Maureen in produce, Scott Pennington Meat Manager, James & Jack in the butcher shop, Ray, Sue, Cynthia in deli, Kevin manager of dry goods, Tammy just an all around great employee, Dennis Store GM., Mary store CSM and everyone else keep my Food Lion stocked with my family needs. . The men in the butcher shop always know which the best cut and type of meat is right for my many different recipes & also always offer a less expensive way to make them that will yield the best results. You might ask why I know so many of their names; it's because I shop there all of the time. Never have I been to a "Super Market" like this one where every employee actually cares about each and every customer & it shows every time. I Love this store at Old Court House Square.

Glorious chiche (chili cheese) dogs in beautiful Martinsburg. Store is beyond nostalgic and feels…read moreso cozy

$9.33 for a six inch Italian sub. Light on meat, stale bread, no onions until I asked, and didn't…read morethink to ask if I wanted it toasted. Not quite sure how I can give any more than a two.

Martiansburg Weis is fully stocked , clean , great Produce and bakery. It's easy parking . The only…read moretrouble I have is with the prices. They are much higher than other Grocery stores. as a senior I can't afford to shop there often.

Called to speak to customer service about the $5 off 25 spent 9n next visit. The person that took…read moremy call kept interrupting me telling me it was for the next visit. I kept trying to tell him I knew that and to let me explain my situation. I tound him to be belittling, rude, & dismissive. He said I had to drive back in to the store. That cost more in gas. Also, they only have one cashier. All other check outs are self checkout and that is brutal to get through if you have a lot of groceries. Please place item in bagging are, cashier is on the way. Over and over. It is frustrating and exhausting.