What a find! I had to drive around a bit to find a store that was actually a dive shop and not dive…read moreservices. The couple that ran the store are just as nice as can be. They are not only knowledgeable about what they are selling but they talked me out of buying at least two speciality items from them as they said I should just pick up equally useful (and cheaper) tools from a hardware store. I bought a pair of goggles and a dive belt. They threw in a few extras and wished me a very happy day. With small places like this you trade in-store selection for service, I'm a service kinda guy. The only reason this review isn't 5 stars is that the store is not very tidy and actually confusing. I walked into the store not knowing if I had the right place, and that includes some obvious markers such as fins on the wall and regulators casually sitting in the corner. This could be a turn off and a loss of some pretty serious business. Otherwise, I left happy and rejuvenated at the awesome interaction. Thanks so much guys!

Instructor has no patience, yells at his students and training skills are poor. Shop is messy and…read moreunorganized.

This place is my "Go To" whenever I need to buy a gun or fire live ammo on their indoor range…read more I was there buying my third 1873 Colt clone chambered in 45 LC because I needed one with a specific barrel length which they had in stock. I found the gun department staffed with EXPERIENCED and attentive employees who participate in shooting activities like I enjoy and were able to offer a discount that made a good deal even better. I feel that if you exhibit the safety habits that make everyone on both sides of the counter feel comfortable and show employees that you would not be a danger to yourself or others you will find employees who are happy to serve and even train you depending on your experience level. Don't expect the same happy response from that employee if you show disrespect for gun safety or have nefarious ownership reasons because those employees protect my rights to legal ownership and the stores best interests which I rely on and keeps me coming back when ever the need dictates.

TL;DR Managment/ownership treats customers and employees terribly, would not spend money here…read more Repeat bad experiences, I'd rather buy online than go back in this store. As an avid adventurer of the western US, I tend to visit outdoor stores wherever I travel to see what their idea of adventure is there and take the chance to upgrade gear that's frustrating to use or worn out over time. I've visited Bill Jackson's on two separate occasions now, heading in each time with about $500 worth of gear in mind to shop for. The first time I came, I got great help from multiple associates and planned to purchase gear off of their advise, but witnessed a confrontation between management and an associate that I recall as mild but disruptive enough it made me leave the store without buying anything. I didn't come back for about 8 months. Now I'm back in town for a few weeks of work before heading on a 2,700 mile bikepacking journey and really needed to grab a few items I hoped they'd have in stock. Being interesting in all outdoor activities, I started talking with an associate about the ski shop they were building the last time I was here. He keyed in that I had ski knowledge from my time tuning skis and custom fitting ski boots out west and started talking to me about part time work as they expected to need some extra hands with ski knowledge and took me to show me their ski selection. To get there, we had to walk through an area that he explained was sectioned off for an upcoming sale, so not yet available, but the necessary route to the still-open ski shop. He made a pretty good case for their ski shop and my wheels were turning about coming to help them out in the fall. On our way back through the sale area, I asked a question about the items we were walking past and the associate was very clear that those items were not available for sale until the official sale start date, but took the opportunity to educate me about them(I knew very little about diving equipment but am curious to learn). I was quickly convinced that a decent snorkeling kit was necessary equipment to enjoy the area and decided I'd get a setup. Before he got a chance to redirect me to where the currently available snorkeling gear was(I could tell it was coming, this area was also tiny compared to the sale area), an angry manager/owner appeared ready to tear apart the kind and helpful associate that had just taught me what I needed to know to spend an extra couple hundred dollars on top of the items I was already planning. I hurriedly left the area while she continued to holler at me and once I passed the threshold of that room I heard her resume berating the associate in anger. I walked myself over to the full price scuba stuff and found another helpful associate, but I could not bring myself to buy anything from this store after that experience. It was not unreasonable for her to ask us to move along since we had stopped in a place we were meant to pass through, but she was incredibly rude to the associate for going above and beyond to take care of an enthusiastic customer. I won't spend money here, that manager is the most unkind person I've encountered since I've been in Tampa. In a town of incredibly kind people, there is no place for that. Very sad, I really wanted to like this store. The associates seem to be knowledgeable and passionate about the outdoors, but they don't deserve to be treated that way.

I stopped in this store while on vacation for a new mask and snorkel. They have a good selection of…read moremasks available and were very helpful with their recommendations. I ended up getting a basic Cressi mask for a good price. Teresa is who helped us out and she was delightful. She found out my son likes to make jewelry from the rocks he finds. She pulled out a large bag of shark teeth that she collected while diving recently and let my son and daughter pick out a slew of teeth. Such a simple act of kindness shown to people vacationing floored me. The kids felt like they won the lottery! Thank you Jim's Dive Shop!

Damn good spot. Not only do they show you what you're looking for, but they also give you advice on…read morethe tools that you NEED rather than what you WANT. They offer great inexpensive items that with proper care and treatment, your equipment can last for a very long time and never fail you on your dives.

First of all, the "vicious" dog - is tiny. I get it if you're scared of dogs but Angus is adorable…read moreand loving. (Sorry, had to put this out there. Those two reviews had me peeking in to see if there was a Doberman or Rottweiler in there) I live down the beach a bit and needed to renew my fishing license. These folks can do it for you in the shop. If you like fishing, like I do - this is akin to a Hall of Fame. They have an enormous selection and specialize in Penn reels and every aspect of gear from kiddy poles & rigs to deep sea goliath rods and reels (Scuba gear too and - beach apparel) I spent a good 40 mins chatting with Donna, who so nicely schooled me on local best practices (gear, bait, rigs, etc) She takes pride in her knowledge and it shows. For the Hall of Fame part, if you walk past the checkout counter there's a glass wall display of antique gear in their original boxes and a second one dedicated to diving - so very cool to see. Bottom line, anytime you've been in business for over 50 years - you're doing something right. Customer for life.

05/11/2023 Stopped in to buy some clothing. The owner had a…read moredog, and after I found a parking space went in to join the ladies I left off. The dog continued to bark and growl at me, walked away and the dog followed. Wife found a $70 shirt for me, but I just wanted to leave. Wife and lady we brought to look for shirts for her sons stayed. They came out later with shirts. If you've ever been bitten by a dog, or are afraid or dogs, take heed.

I am SO glad I chose this place to continue my dive certification with the open water cert. I got…read moreeven luckier when Keith answered the phone the first time I called the shop. I could tell instantly that this was the place I needed. Keith's passion and compassion for dive excellence is unmatched. While he is in the sales business, he isn't going to sell you something that you don't need. He also wants to make sure that you get what you need and what is comfortable for you to want to continue diving and use the equipment. His one-on-one training is amazing! He takes the time to make sure you really understand the course material and practice it efficiently. For someone that has thousands of logged dives throughout their 35+ year history of diving, Keith knows his stuff. You'll also never have to worry about losing him in the water. Just look for the pink! The entire staff here at Macs just makes you feel so welcome and part of their family! You just can't find this anywhere else. Not to this level. Look no further than Macs for all your underwater needs, training, or even swimming lessons. The indoor pool is at the perfect temperature to keep you in the water and loving it! Don't even think twice before deciding to come here! You'll be glad you did!

My Son just finished his Open Water Certification today with Kevin Campbell, he certified my wife…read moreand I. The Mac's Scuba family is one of a kind. They are truly family. Kevin is a great instructor. I highly recommend stopping in or calling if you have any questions if you are searching for new gear, service for your current gear, looking to become certified or wanting to expand you scuba knowledge by taking a specialty course. Kevin and the staff is always ready to get you set up for your next adventure. Thank you Kevin. Jr now has memories that will last a lifetime.

Oh my gosh! Never…read moreexpected such help from any store. We purchased a small Hobie sailing kayak and due to a manufacturer's defect not Tackle Shack's fault, the mast broke. We were very far away and it was closing time for Tackle Shack but I called Andy and he had a spare mast, put it in his truck, drove a couple hours and brought us the new mast way past working hours! Not expecting that he would do this for us or anyone else again, but this shows the level of service these guys provided to us. I live in Miami and would only consider buying from them. Thanks guys.

Drove over an hour to get here on a Wednesday afternoon at 2pm trusting that their hours listed in…read moreGoogle were correct. Arrived to find them closed and no one answering the phone. What a drag. Won't be back.

Although there are several dive shops closer to my house, Heroes Dive Center is my preferred LDS,…read moreand has been for many years. Always greeted with a smile, and always helpful. HDC has been servicing all my gear for many years. Great selection of brands and great prices. Not uncommon to see their regular prices less than other places "sale" prices. I've personally taken several dive courses, and have also had Sean and the team verify my kids. Never rushed, they take the time needed to make sure the student is a confident and competent diver.

Amazing Dive Center and all staff go above and beyond to welcome you in and get you included into…read moreevents. Highly knowledgeable and wonderful team that I just traveled with to Devils Den with a group trip. Fun!!!

I had an issue that was left over from previous management and they agreed to take care of it. Will…read morecontinue to use these guys as my dive shop.

We did there open diving certification and it was fantastic! They were extremely helpful and it…read moremade it super easy to learn the whole process. All of the staff are super friendly and I would recommend these people to anybody wanting to learn how to scuba dive! Jim did a great job with us on our first 2 days as he was super nice and was very good at going slow and making sure we truly understood everything. Mike was our guide for the last day and he also did a great job and let us treat it like a true open water dive. Like I said, would highly recommend this place to anybody!

I went to Letts Dive to get my open water certification and the experience was awesome from start…read moreto finish. Joe, the owner, has been diving since the 60s and you can really feel the depth of his knowledge and passion in the way the whole operation is run. The team he has built is top-notch. Davis was our main instructor and the one who signed us off. He was calm, extremely knowledgeable, and made sure everyone felt confident and safe. Chris and Bob were great assistant instructors, always watching and helping, which made a big difference for new divers. Our final dives at Lake Denton were well organized and a lot of fun. Overall, an excellent experience and I'd highly recommend Letts Dive to anyone looking to get certified.

I have been diving for a number of years and took many years off. Last year I decided to get back…read morein and tried different local dive shops. I fell in love with Lett's Dive. I started with a refresher course and have completed many more this year. Every course had great knowledgeable instructors and fun dive locations. I always feel safe and comfortable on each dive. My equipment is well taken care of by the tech team. I always feel like one of the team when I visit the shop. If you have ever thought about getting in the water, now is the time to reach out to the team at Lett's Dive!