Dr. Marzo (and her friendly team) has been my dentist since I moved back to this area 5 years ago…read more They are very professional and highly skilled. I recently decided to straighten my teeth using the invisible braces. In about 5 months, I have the teeth I always dreamed about! Dr. Marzo refined the edges of my front teeth and gave me a perfect smile. I'm so grateful to her and her team. I highly recommend Finger Lakes Family Dental.

Absolutely awful experience. Condescending, unprofessional, and patronizing--this list goes on. The…read morerest of the staff were wonderful: inviting, friendly, and professional. However, Maria Marzo was an absolute nightmare to deal with. She treated her staff poorly throughout our visits. While we were in a private room speaking with the manager about the treatment we had received, she entered to drop off paperwork. During that time, a hygienist came in to get her for something else, and she snapped, "Get out!" Her tone was harsh and dismissive. On multiple occasions, we witnessed her speaking to staff in a similar manner. The atmosphere immediately shifted when she entered the room--staff who were previously smiling and joking became quiet and visibly anxious. We also overheard her lecturing staff in a very self-righteous and condescending way. I have many other concerns as well, including the repeated video she requires patients to watch of herself, which came across as unnecessary and uncomfortable. Most concerning, when she learned we had a specific personal preference regarding treatment, she abruptly stated she would refuse to continue our care. This resulted in two wasted appointments and time taken off work. Overall, I would not recommend this practice based on her behavior toward both patients and staff. I understand she often responds to reviews, so I will simply say this: there is nothing further you can do to change our experience. Your behavior was unprofessional and dismissive, and it reflects poorly on the practice. I genuinely hope your staff find employment in an environment where they are treated with respect and not made to feel intimidated or degraded. Good Riddance! Zero stars

The experience at Addison Family Dentistry in Addison, NY has not been good. The last time I had…read morea joint filling and the total was so high I couldn't believe it. I was not asked about the price nor was it discussed with me. To top it all off the dentist was so unfriendly. I felt like I was a piece of cardboard sitting in the chair. I paid the bill that day only to find out today that I am owing almost $500.00 more for what was done that day. I feel that the price is absorbent and will be trying another dentist in the future.

Generally competent. But if you like your healthcare with a side of politics, and you have MAGA on…read morethe brain, you will love these guys. Given the choice of retaining patients, or making an obnoxious political statement with their flagpole outside, they will choose the latter. Me, I'd rather live with tartar.

I visited Oak Orchard Health yesterday for dental services. The dental hygienist, Emily, is…read morewonderful - skilled, friendly and informative. They use the latest technology for x-rays and do everything they can to inform you of their process. What I appreciated is the holistic perspective for dental care and oral health. They will take your blood pressure and ask medical questions to ascertain your needs that may affect your dental and overall health. Dr. Berkowitz was friendly and professional. He didn't have me spend more $$ than I needed for my dental needs. One thing to know is that it took me some time to get a first time client appointment (about 5 months), and they do offer sliding scale fees for those who need it.

This office is clearly not run very efficiently. I called to schedule an appointment as a new…read morecustomer who had just recently moved here. I was told the earliest appointment was in February. Most dentist keep at least one open spot for new customers. The woman that took my call did not even take my information just in case they had a cancellation and a spot opened up. This is how you lose clients and do not gain any new ones.

I was there on an emergency basis and the doctor found another issue and fixed that as well. She…read morewas very gentle and explained each step of the procedure as she completed them.

Excellent dental care in a beautiful setting. Suggestions by my dental team to not only improve my…read moresmile but dental procedures were suggested to stabilize and preserve my natural teeth. Suggestion for improved brushing and flossing techniques to improve my dental maintenance routine. I loved the holistic recommendation when I voiced concerns about products on the market. Bath dental office offers several payment arrangements. Most of all I am most impressed with the warm and friendly staff. Best part of all was the efficiency of the staff and the flow of the patients.

I would like to say first and foremost that Angelina are top-notch care individuals. And I'm sure…read moreyou can coming now, much work should be taken as to customer service and patient care regarding billing. I had work done last year perhaps November perhaps October perhaps September I can't recall exactly but they said it was they got a pre-qualified letter from my insurance company. Yes it was about $800. I didn't realize that and no one pointed it out to me. So until I was able to get my and make the payment in full, I was not going to be able to get finished product on my teeth or return to at all ever again. So customer appreciation and quality care versus the Almighty

My wife and I have been patients here for many years. We've always had excellent care for both…read morecleaning and dental work. The staff has always been obliging and has fitted us in promptly when we needed urgent care. We recommend this Dr. and Practice unreservedly.