Terrible customer service. If you have home/car insurance through them beware of penalties that…read morewill be billed towards you-even if you have your insurance paid through your mortgage, they will attempt to collect payment from YOU instead of communicating with the mortgage company first, then they will give you grief about how hard it is to communicate with the mortgage company...which is basically part of their job. Due to this, I had to become my own insurance agent-conduct phone calls to my mortgage company and to this agency just to figure out how to settle the new policy payment and missed payment according to their instruction. Kelly and Estella were wanting me to pay up the new home policy two months in advance to its actual date due as a penalty for canceling my car insurance bundled with my home insurance and for having a difference owed to them. When speaking with Estella she was urging me to call my insurance and have them overnight a check for to pay up the new policy (she wanted me to basically do her job for her), otherwise my policy would be cancelled and that that would be bad since I would not find another agency to give me a policy at that great of a rate. This was a load of 'you-know-what'-I was actually able to find an agency that offered the same policy at a BETTER rate. After having to go through hoops to figure out the logistics of the policy and payment (and after the bad experience with my car insurance) I decided to cancel my home insurance with them. To which their reply was 'Oh well you will have to provide that request in a letter-you can not verbally request'. So I proceeded to send an email with a letter attached as instructed. I follow up within a week to inquire about my prorated refund on the account to find out they actually cancelled my policy two days prior to the date I request in my letter. When I ask about it Estella tells me 'I don't know what to tell you,' and basically insists there is nothing she can do to honor the date I requested. Upon further research (and an awesome new insurance agency to help) basically within the state of CA there is a way to amend/retroact a home policy to fix cancellation dates and errors as such. This is worth knowing because your mortgage company will penalize/charge you if there is a lapse in insurance coverage. Estella and Kelly did not want to fix the error in dates because that would require them admitting their mistake and doing their job! Luckily, (after having to sit on the phone for over an hour) Farmers customer service was able to fix this. I had to resort to calling the 1-800 number for Farmer's after several attempts to call Kelly and Estella and my call going unanswered (basically they were screening my calls and avoiding them at this point). To add the 'cherry on top' theres more...following my letter of cancellation I received someone else's receipt of payment via email-which is basically a violation of their privacy policy! Phew! If after reading this you are exasperated yourself, then do yourself a favor and switch insurance-there are plenty more agencies who will actually have your back and look out for your best interest instead of trying to go over your head if they think they can get away with it like Kelly and Estella did with me. And no...the 'other agencies' will not be more expensive than what you pay with this agency, no its not a hard big hassle to switch either, and yes there are local awesome companies who actually deserve your service. ;) Thanks to Estella and Kelly I think they might have some future competition concerning agents-after all, I have learned so much from having to clean up their mess. Kelly, your delayed reply says it all-business slump is real. I only give the energy I receive, so mean and rude is spot on. I love my new insurance. Best of luck my dear.

Great customer service from staff. Agent is very knowledgeable and will help you with all your…read moreinsurance needs.

I am happy to rate the professionalism and customer service he and staff offer as EXCELLENT…read more Flexible schedules around your schedule for calls/questions/walk in's if needed. G. DeYounks & family so far appreciate doing business with you.

The car got totaled. Glad to have both Justin and St. Farm handling it. A great partner during a…read morechallenging time. I don't think I would have received the same level of service from one of those insurance companies that don't have a local agent.

They maximize my refund every year and can't say nothing nothing but good things. Been coming to…read morethem for several years. Also needed a few documents notarized. Very reasonable prices. What I like best about them, is that they come to my house. They carry all their mobile equipment. Very satisfied. Thanks again Badillo Tax Services!

Marlo is great! He knows what he is doing. Very professional in every way. Definitely worth doing…read moretaxes here.

Karla and Isaac are so nice and helpful. When I went in…read moreKarla explained to me everything about the policy with great details. If I ever have a question I just give them a call and they have the answer. I would really recommend them to everyone!

Professional and patient. Josh was efficient and…read morecommunicated well, ensuring that the process was smooth. Highly Recommended.

Josh Jackson at GSM was of great assistance through our buying process. He is very knowledgeable…read moreand was there whenever we needed him. If you are looking for a company to assist you with your new home, give Josh a call.

Terri and her team where very helpful with my loan and where very quick to get me and my wife…read morequalified for the loan. anyone looking for a lender Terri is very professional and always staying in touch to make the process smooth I recommend her to anyone looking for a lender she will make your experience on buying a home very quick and easy. Terri's team are very understanding on working around your time and they also stay in touch always return your calls and answer any questions and concerns you may have. A very wonderful team.

Ken makes filing taxes a breeze! He's super knowledgeable and patient, and his online portal made…read moreit so convenient to file without an in-person visit. He took all the stress out of the process. Thanks Holseth!

These ladies REALLY are on top of current and fluctuating tax laws! They have done our returns for…read moreclose to eight yrs now. We keep coming back because they really do hunt down EVERY LITTLE WITHHOLDING (legal ones of course). They do a ton of questioning while putting in their personal time. Not to pry... but to find every penny for your $. I am an RN, Example: they asked "where do you launder yours scrubs for work?" I said "I don't. I wash them myself at home." They said "you are legally entitled to cleansing costs coverage. So if you wash them at home, there must be additional expenses. You surely don't wash them with the rest of your families clothes. So your use of extra electricity/water/soap should add up to $XXX" Everybody has a different income and withholdings, so I am just saying yours might not be how big my return was... but seriously ALWAYS between $6,750 - $12,888! I'm not leaving anytime soon!