I never tend to go in this branch of Barratts very much. Not because I don't like the shop, but I'm…read morenot a fan of Barratts in particualr after receiving some very bad customer service from their head office about a year ago. The shop itself is pretty big and it seems clean and inviting. they always have some shoes outside to lure you in, but only left feet so they don't go missing! the last time I was in, the staff were very friendly and went out of their way to be helpful. Also, I find their sizing to be quite erratic.

Really nice range of shoes here. I always find what I want in Barratts. Really good quality shoes…read moreas well. I find if there is a default on some shoes i get 10% off but only if you ask, apparently that is the max they can give you. Prices are okay but there are other shoe shops which are much cheaper. The staff leave you to your own devices unless you ask for help and you feel like your putting them out! The shop itself can vary from being tidy to being really messy. Guess it depends what time of day you go. Always seem to get staff standing around chatting instead of trying to help people, which is rather rude.

New Look is definately a leader in women's fashionb at the moment. My wife and daughter love to…read moreshop here and i often get dragged around the shop especially when they have a sale on like they do at the moment. There are always lots of bargains to have and the clothing and shoes, ect seems to be of a high standard. It's good that there is a shop that sells fashion at high street prices. Great shop that isn't too hard on my credit card!

Great shop catering for a wide range from young girls to middle aged women - even I shop there…read more Good range of inexpensive fashionable pieces but also some good work clothes and nice party wear at christmas time.

Great selection of doc Martin boots in the store. Every colour, shape & size, they also have other…read morestyles of boots & shoes but in the main this is where the Durham students get there footwear Purchased from here a few times however it's not cheap..

I bought some sandals for my wife online for Christmas. I bought them in…read more October. On Christmas day she tried them on and they didn't fit. I immediately e-mailed on Christmas day to ask about an exchange but decided to order another pair so as to not miss out. I had no response to my original e-mail so I rang them today and was told that it was out of the fourteen day returns period and out of the 'extended Christmas period'. What am I supposed to do, get my wife to try them before Christmas ?? I would even have accepted a credit note in return but was told there was nothing I can do, I will not be using this store again and advise people buying gifts not to do so either!!! Since I wrote this review they have agreed to refund the money. The original service was excellent and had it not been for the initial problem we had, I would've awarded more stars. I've increased the star rating in recognition of them bending their rules to provide a good level of customer service. We will use them again.

I have real trouble finding good quality shoes that fit. I'm a ladies size 9 or 10 and as I'm sure…read moreyou can imagine, not many ladies have feet this big so they don't make them that big in most styles. Brantanos are one of the few places that go up to a size 9, and if you're lucky, sometimes they have size 10s in too. This branch is very big, and they have something to suit everybody. The staff are helpful, but unlike most shoes shoes, you don't have much interaction with them as all of the shoes are already paired up in boxes underneath the display. A really nice shop which is easy to get to and has a massive car park.

I'm not a big fan of clothes or shoe shopping, and try to get both done as quickly as possible…read more That said this is a good place to buy shoes-the store is big and spacious and carries a wide range of styles. It is always worth a look and being in the Arnison centre access is excellent also. I often pass by and always have a look in just in case.

Clarks is a reputable and well known shoe shop. To be honest its handy for kids shoes and…read morecomfortable shoes but i've been really disappointed with my last couple of pairs. Both had to be returned as they fell apart within a couple of weeks.