Matt Kerns should be more empathetic to animals that are scared, after all he is a veterinarian. He…read moreseemed angry at my cat after she clawed him. What does he expect, he jab her several times in neck with a needle after he soaked her with alcohol. I would have clawed him too.

Mostly the staff is just inconsiderate. Run of the mill clinic with seemingly no time to hear you…read moreout and more focused on how stressful their job is. Bad vibes! I worked in the automotive industry for years and listening to people is a must no matter if they are right or wrong. Devils in the details I always say. Used this clinic for 10+ years and it's only gone downhill.

Helped us out on a holiday weekend when our little pup got injured. Reasonable rates for an…read moreemergency where they stayed after hours too attend to him. This is a country vet, not a city hand-holding vet. Practical, get it done, thank you and have a nice day. Got a very kind check-in call a few days later. They offered to forward any data they had to our home vet in case healing wasn't going well. Overall I'd go there again in a heartbeat if I needed the help.

Take your business to the other vet clinic in town Sage Country Veterinary Service. Harney County…read moreVet Clinic is run by impolite, discourteous people. I rarely write reviews so the fact that I'm taking my time to tell you how RUDE and UNPROFESSIONAL this business is should tell you just how much you need to avoid Harney County Vet Clinic. I do not live in Burns but have been here for the past many weeks taking care of my mother. I had called ahead to HCVC to get a simple fecal sample tested for my dog so the vet already knew that I am an out-of-towner. When I arrived and opened the door to the clinic, I said a very warm "good morning" and was met immediately by the receptionist with these hateful words, "What are you doing in my community besides spreading COVID?" The receptionist didn't even bother with a "hello" before jumping into a series of questions, grilling me about my reasons for being in her community, where my family lived, what my mother's last name is, etc., all the while grinning with an obviously fake smile. This person, and the business itself, is incredibly unwelcoming of outsiders, rude to those who they don't already know, and not worth receiving a dime of your money. If you have any concern for treating your fellow citizens with common decency, take your business to the other vet clinic in town Sage Country Veterinary Service, located less than five minutes away. SCVC is well-run, friendly, and accommodating to any of your pet or animal needs. DO NOT go to Harney County Vet Clinic. You have been warned.

When my boyfriend and I moved to Baker City we also brought with us one spoiled, aging, plump cat…read more A couple days after settling in, we started looking for a local veterinarian that could take over as her primary care doctor. Really, this is just for her twice monthly nail clippings that she will fight tooth and nail at home to avoid, but sits docilely in the lap of a stranger in a clinic. We looked up our options and wound up calling The Family Animal Doctor. The clinic itself is on the outskirts of town and has plenty of parking, even for horse trailers. Each of the staff are caring and really friendly. My cat has no problems with any of them. A really nice touch was the birthday card they sent her that came with a free small toy mouse we could pick up the next time we stopped by. Well, she loved that little mouse and now we have to buy her a new one because she either ate it or lost it, in either case, it has disappeared. The Family Animal Doctor has definitely made repeat customers of us.

From the owner: Health care for dogs, cats, horses and barnyard pets at your place or ours.read more

Just wanted to give my thanks and appreciation to Steve and his staff for their professionalism and…read morecompassion throughout the process of loosing our beloved pet. Thank you so much! Forrest

Seek elsewhere. I was shocked at my experience.. opening a door of a refrigerator where they keep I…read moredon't even know how many animals that needed to be cremated. Last thing I needed to see was that. After losing my beautiful family member this place needs to be closed down.