South Cove Manor stands well above the many nursing homes and rehabilitation centers I have…read moreencountered. The facility is beautifully and thoughtfully decorated, meticulously clean, and maintains a quiet, calming environment. Patients are treated with genuine care, and it clearly shows in the staff's daily interactions. As a private duty nurse working with individuals who have dementia, I have seen many facilities and never have I found one I would feel comfortable recommending for my own family an. South Cove Manor is an exception. I would confidently choose this facility if such care were ever necessary. The majority of residents are Asian, though the facility is welcoming to all. Staff members speak a variety of Asian languages, which is a significant benefit for residents and families. While I have not personally tried the food, I have not heard any complaints. Residents appear well-adjusted, well-supported, and consistently cared for at a high level--something I cannot say about most places in this industry. A+

Very bad communication with the director Eric, he is not willing to assist me , very mean , rude …read more I am trying to submit application for my dad and I explain to him my dad's current situation, he said waiting list is long and he made it sound like I am trying to cut in line but I didn't not mention that . Super bad communication skills. Then he said he will discard my application which is rude. He is not willing to help me on the phone and try to hang up on me . Please don't send your family there !

My aunt is in this facility to get some physical therapy for her injured hip. We visited her last…read moreSaturday because we were concerned that she won't adjust well being away from home for the first time. The location was a bit hard to find because there were separate buildings to the nursing home. Upon entrance, the smell of nasties, if I may, was a bit overwhelming. I've been to/volunteered at a couple of nursing homes before. This place by far was the best! The room my aunt stayed in was a bit cramped as she was sharing it with another elderly patient. My aunt couldn't sleep well every night because the neighbor was really loud. And they charge about $3/day to watch tv. A bit weird and sad... The good thing about this place is that the nurses were very attending. Because my aunt only speak Cantonese, she was not able to communicate. The nurse asked me to ask whether my aunt is in pain and she would give her medicine if she is. I thought that was very nice. You really have to be attending and caring to be working at a facility like this!

this place is digusting. it reeks of death and urine. it is…read moreinfested with mice . they run around the first floor at check in and as we visited my friend on hospice 2 mice ran across our feet on the second floor. also when my friend was on hospice they attempted to move another person into her room when she only had days left.. why not give her and her family some privacy. this place is so gross. imagine dying in that filth. do not put your live ones here

I would never recommend this facility to anyone.I was in the process of having my father…read moretransferred out of this facility and then he died unexpectedly there! They would loose his clothes, drop his phone, hearing aids in the floor, break them and leave them there, delay his medication, barley ever answer call bells. We would complain to the nursing supervisor but they had such staff turnover we would have to start over. Bane care uses Pegasus solution for their billing and they are horrible. They would cash checks we would send in for thousands and then say they didn't have them, even though the bank showed they cashed them. One person in billing said one check that was sent in for 6,000 was deducted from another residents bill rather than my father's. Do not go here!!!!

No way the Administration just doesn't care. They run the shifts short handed. Wait time after…read morehitting call button is 15 to 30 minutes. Also they removed all the room speakers. In the rooms. No intercom anymore. The administration said it was to costly to repair This Puts the residence at a higher risk.

Came here after a great doctor left my previous practice I was a patient of; and next doctor there…read morewasn't a great fit. Dr. Truong is definitely one of the best as many others have said! I have been with him for over 6 months now and I'm glad I have found him. I love not being treated as someone to be distrusted and suspicious of. I just wish he could prescribe all my meds but he is still one of the best.

Steve at CORE is very good at leading the client to the best therapy after injury. He helped me…read morestrengthen my knee after surgery and bring it back to even stronger than before. I highly recommend Core and Steve in the Weymouth location. Phil

I went to CORE for my shoulder. I'm so happy with the care that I received. I loved that it was a…read moresmall clinic and I felt that I got such individualized attention. Thanks to the staff at CORE, I have no problems with my shoulder anymore!

I understand that you're not going to get a 5 star rating at places like these that accept Medicare…read moreand Medicaid.. but this place was honestly a blessing for my mother. She was at Brigham for over a month, and they moved her to a place in Brookline that was just not at all sufficient for someone that is sick. She stayed at a place in Brookline that was so bad, she had to go to the ER twice for the flu and pneumonia. After being admitted again to the hospital, my family was told this place in Quincy was the only option and our hearts sunk because we only saw these 1 star reviews. This place is a honestly great because the nurses and the aids work and communicate well. There were plenty of rooms so my mom got her own room. They were kind and watch these patients well. It's not perfect, but if you come and check up on your family member every few days this place can be fantastic. My mom was comfortable and was able to recover well. We kept the nurses informed of any changes we noticed and they were kind and receptive. My sisters have spoken directly to the director of nursing and they tell me she is incredibly kind and sweet. If you are reading this review thanks for taking the time to read this, and I wish the best for you and you're family members.

Our dad entered Quincy Health and Rehabilitation Center last July during the pandemic and as a…read morefamily that was unnerving. After a period time, our minds were put to ease. After speaking to the caring nurses, professional staff, including the excellent cook whom had made sure the food was soft and easy for dad's condition. Most of all we applaud Victor Ng, Program Coordinator. He stayed in touch with our mom continually reassuring her that her husband of 61 years was being cared for. Victor's communication skills, nurturing style, thoroughness, etc. were top notch. He quickly became our family contact and still to this day, our mom keeps in touch with him. He and the rest of the staff went above and beyond for the Sargent family.

Stay away from this place at all cost- they won't even answer their phones when you try to reach a…read morepatient. Very unprofessional and mismanaged. Care quality extremely poor. Would have preferred to rate a zero or negative 5 !!!

This place is a complete dump DON is incompetent all I can say is don't let the hingham location…read morefool you years ago it was a 5 star facility now it's a 3 star and should be zero and shut down the abuse that happening in this place is disgusting tell pt to soil in there diaper yes they put diapers on everyone even if they can walk and are continent CNA's/Nurses don't respond to light. Don't bring your loved one here if you want care.

To Whom it May Concern! Thank you for the great experience…read moremy friend, Lora Sharansky, has with Dawn Hanson, PTA at Royal Health Group, Braintree MA. I would like to commend Dawn for playing a pivotal role helping Lora manage and improve her conditions. Great work provided by Dawn, who has been busy with other patients, but still has taken her time to make Lora feel like she is the only patient there. Dawn Hanson's extra attention, a little motivation, or just words of support are so important. I am very grateful for Dawn's assistance and moral support as this amazing experience has created an indelible impression in Lora's heart. Dawn is truly a hard working professional, serious, responsible, meticulous, and friendly, but most importantly, she sincerely cares about her patients. The attention to all Lora's needs and personal interest in her well being is more than one can wish for. The most enjoyable part of Dawn's job is the education she provides to patients impact their daily lives. Thank you very much for everything in deed!

The other day we said goodbye to Laura Sharansky, our dear friend, a wonderful and dignified…read moreperson. Her life was neither simple nor easy. However, there were many moments of light, joy and success. One of them was the last month of her life, which she spent in your home -Royal Brantree Nursing and Rehabilitation Center.Besides the high level of professionalism, culture and emotional responsiveness of your team, with whom we have met more than once, you were able to create for Laura an atmosphere of a real home, family warmth and comfort, which fate did not often spoil her with. The invariably careful, tactful, attentive and cordial attitude undoubtedly brought peace and tranquility during her last days, and to a certain extent reconciled her with the inevitability of her departure. Our most sincere gratitude to the entire team, the management . And especially to the employees who were in direct contact with Laura Sharansky :Lena Zeliger, Dr. Maya Berdzenishvili, Vira Didukh-unit manager, Tatiana Bromley, RN, Halyna and Ivan Stotsky, CNAs, Tatiana Granovsky CNA, Albina and Ihor Dorkin, CNA's Emma, CNA, Nataliia and Taras Mazur, CNAs, Nastia, CNA, Tatiana Leskiv, CNA, Nikita, Irina , Oksana from Activities. Lora loved Nikita. Suzi Busquet, CNA. Our gratitude is earthly and, undoubtedly, Heavenly. Irene and Alex Yablonsky, Masha Vesset, Vera and BorisTsirelson.

my friend told me i was in th best rehab in the country. it must have changed since she was there…read more my friends sent me flowers. they were beautiful but not one had a name on it when it was delivered.i had no idea who they were from.iasked and asked for help finding who had sent the flowere but no one cared to help me.it still bothers me. the aides were cranky. they seemed over worked and under paid. actually the aides that were men seemed less tired and they were not cranky at all

Wonderful experience here Had right knee replaced…read moreEveryone here was great Spotless facility