Update 08/14/2026 my dog has permanent nerve damage to left nostril and left eye from the ear…read moreinfection - Complaint against Animal Hospital of Springfield LLC located at 3183 S Veterans in Springfield Illinois phone 217-679-8464, Dr Sherrie Williams has been our vet for over 10 years and she is also the owner at this location . I recently found out from Green Prairie that My dog Argus inner left ear had ruptured months and months ago while under the care of Dr Williams, my dogs left nostril and left eye also had a very bad infection at the same time. Dr Williams has been using Claro for many years in my dogs left ear for every single visit due to his ongoing allergy issues. I found out through the company website Claro.com does not treat all strains of bacteria. It is specifically formulated to treat outer ear infections only caused only by susceptible strains of the yeast. The Website also says "Do not use on dogs with known tympanic membrane perforation. We found out that Dr Williams had continued using Claro in my dogs ear even after my dogs left ear became infected and ruptured.

I had sent an inquiry that I need to schedule an apt for my dog. They never called me to schedule.read more

The staff. These folks truly understand customer service especially in the form of caring for my…read morecat. I'm certain they treat all of the pets with their gentle and knowledgeable approach. My cat is a rescue and is simply not social, however the vet tech had him completely at ease and comfortable. Bonus; he appears to be feeling better already.

I wanted to take a moment to thank Dr. Kyle and his staff for many years of professional and…read morededicated service to us and our animals. Dr. Kyle has been with us through many ups and downs in our dogs' healthcare needs. He has always been professional and kind. The facility is very clean and well kept. If you're in the area and in need of a very good veterinarian and veterinary surgeon, Dr. Kyle is highly experienced and provides excellent care, as do his staff. When one of our loved dogs passed away, they always send a condolence card, Very thoughtful and professional. They do care about their customers. Dr. Kyle and and Auburn Veterinary Services are also committed to the ongoing education of the next generation of veterinary professionals. There was a nice, young student who stood in the exam room--basically unnoticeable--who quietly observed how my dog's visit went. I think that she got a golden internship, in that Dr. Kyle is probably one of the best mentors and teachers around for these students.

They are always wonderful, true professionals. Reasonably priced also. Love how they groom both of…read moremy dogs.

They did an absolute amazing job!!! They brushed, showered, combed, blow dried, cut their nails,…read moreand pop their anal glands on top of giving my oldest dog a cute little feather and spraying them all in smell good perfume!

We have three dogs that Kelly grooms. She does an excellent job and the dogs love her. We couldn't…read morebe more pleased and highly recommend her.

Taylor Ann is a wonderful groomer! She is so sweet with our dogs. They always look fantastic and…read moresmell great. She takes her time with them and minimizes any stress if they have any. We had a new puppy adjust very well to grooming after starting with Taylor. He now runs right up to her or into the grooming van!! She provides great communication. Her mobile business is a wonderful convenience and less stress for our dogs as they don't have to wait in a grooming facility before and after their appointment. We highly recommend Taylor Ann!!

Taylor is very concerned with the safety of both our dog and those people in our home. She takes…read moretime to carefully care for our dogs needs and she always checks that we are satisfied. Our dog loves her and goes right to her happily wagging his tail

Very happy with everything about this vet clinic. I was able to get my dog in very quickly. The…read morestaff are great at their jobs and made the visit a pleasant experience. It was so nice to have a vet willing to take her time and explain things very clearly . I would highly recommend them. The price was very reasonable.

Brought in my cat for a physical and vaccinations. Staff were very helpful and great with my cat…read more Very reasonable prices- less than I expected to spend.

Dr. Myers did what 4 other vets couldn't do for my dog. He had recurrent ear infections. She saw…read morehim and the very first round of meds cured him. He didn't get another ear infection for about a year. They are super nice, my only complaint would be the price but it is well well worth it.

Dr. Myers and her staff are the greatest. I wouldn't take my babies anywhere else. Very…read morecompassionate staff and are willing to talk to you and make sure to explain everything. I am grateful to all of them for the care they showed to myself and my dog Cooper during the end of life stage. He had the best care possible.