I contacted this gentleman about potentially fixing my garage roof, and offered to text him videos…read moreof the issue. He said that would be helpful. I texted the videos, and then heard ... nothing. I called the next day, and he picked up, but then hung up immediately. I called back and the conversation went something like: ME: "Hello, I sent you the videos yesterday and I..." HIM: "I got 'em." ME: "Sooooo..... is this something you can fix?" HIM: "Yeah, I'll give you a call." That was month and a half ago. I found a different and more responsive contractor to solve my problem.

Took care several jobs very quickly. Great communication. Highly recommend. Even went above and…read morebeyond to complete a job that another contractor left unfinished.

Had a situation where rain was getting behind my siding. Contacted Shawn to conduct an assessment…read more He came out the next day, inspected the exterior and proposed a solution. Returned the following day and implemented what he had suggested. Very professional and knowledgeable.

Garage door stuck halfway down Cable and roller broken. Called these folks. 45 minutes later Zack…read morearrived , was able to fix everything for a very reasonable price,,, problem solved. HIGHLY RECOMMEND!

The spring on my mother's garage door broke, trapping her car inside, so we called Cusworth…read more Customer service was friendly and responsive. They asked for a photo to help diagnose the issue and they were up front about the potential costs. We received expert service for a fair price the day after we contacted the company, and we were happy with the experience from start to finish.

It was a pleasure to work with Sergiy on my 3 bathrooms remodeling project. He was up-front about…read morethe costs, delivered high quality workmanship, and was easy to communicate with. He and Nick worked meticulously. It turned out my walls were not level. Sergiy took care to even them out with layers of spackle and sanding, so that the corner tiles lined up in a beautiful straight line. I really appreciated this extra effort to make it look right. Sergiy gave me regular updates during the project, and the work was completed 5 days ahead of schedule. I would most definitely work with him on future projects.

Sergiy, the owner had previously renovated a bathroom for me. It came out beautifully. Recently,…read morehe just completed a kitchen. This also turned out really well. I'm a property manager so I can spot good work. Sergiy isn't just above average, he's really at the top of his field. I mean it. I can't say enough good things about him. Workmanship. It's a pain to rehang out the door. Or, if something is slightly unlevel, to rip it out and start over costs a lot of time/money. And, if the homeowner will not notice until the job is long gone and finished, why bother? But, Sergiy apparently doesn't think this way. Without my prodding (which is really unusual), Sergiy was starting things over because he wanted to make sure everything was perfect. His attention to detail is amazing. I've used tons of contractors over the years and I was impressed. I kid you not. You're seriously getting Rolex quality for Casio prices (I have nothing against Casio.). Honesty. Contractors are notorious for trying to cut corners and using cheap materials. Everything to make an additional buck. I can confidently say that Sergiy will not do this. For example, I had Sergiy buy some materials for me. For some of the excess material he didn't use, he could have just kept it and not said anything. It wasn't much. And extra paintbrush or outlet. A few dollars here and there. But, he went out of the way, to return everything, track all the receipts, and give me the difference. Came out to $40. I was like wow. That's a lot of work to make sure everything is on the up and up. I'm sorry if my review is too effusive. I was just blown away by Sergiy and I think he deserves to be rewarded.

Wonderful team! Quick replacement! Quality work! Proud of them! Everything was done on time as…read morepromised. Best roofing company in town and Oneida county!

Utica Roof Pros replaced my roof on 4/16/26, the process was wonderful from the first text I gave…read morethem! All the roofers were so knowledgeable and kind and friendly , and I was updated on everything from pictures sent of the progress to questions regarding some structural damage and solutions... they really went above and beyond and I am so happy and satisfied with the job that was done, beautiful clean up after, my driveway and surrounding areas were spotless! I'm so happy and will be calling them soon to replace my windows!

We would like to thank Mike Crossley and his crew for an immaculate job on a difficult roof. There…read morewas complete transparency through videos and conversations. The home was left immaculate when completed. And Mike was available throughout the two day project. Please consider Mike and his team for roofing and home improvement renovations.

Impressive first visit in October, pledging to provide estimate for many repairs in a couple of…read moreweeks. It is now mid-March and my attempts to get a response by phone, mail, or website email have been ignored. If Mike wants to make persons feel like turds, he should be professional enough to tell them so directly.

I called Eric about needing a new roof, He was out the next day, and two days later he came with…read morehis crew had the old shingles off , half the house done in one day. They came back two days later to finish the job. The clean up was amazing, better than when they came. Any questions I had Eric said, "Just let me know if something is wrong, and I'll be there. Everyone pleasant, respectful and professional. Not sure about the 1 star review because there is no mention of what was done to try to get the problem solved with the roofer. If something is wrong with my job, I will have no problem contacting them, and I'm sure they will have no problem making something right. I was happy enough to feel confident to refer him to two others that need a roofer. I did research on what to expect for the cost. I felt his quote was very reasonable based on average costs in the area. Excellent experience.

Zangrilli Roofing Specialist was hired by The Homeownership Center to do grant work on my home. I…read morehad no way of checking what kind of work he did in advance. My roof leaked before he did the work and leaked after he finished the work. A couple of weeks ago the fascia covering over the rafters became damaged from water & ice seeping into it. I did not know anything about the proper way it should be installed when it was done. I only know from what happened since it wasn't properly installed where the damage occurred. The large piece of the wide fascia was not put under small strip of fascia above it to prevent any seepage from pulling it apart. There was bare wood in between both strips. Since it wasn't done properly it was destroyed. It was pulled away from the wood & bent down. The large strip of fascia next to this one was put on over lapping the small strip which became damaged has well. I would take Zangrilli to small claims court if I could afford it. I paid him $8352.00 out of my own pocked for work done that the grant did not cover. Have work done by Zangrilli Roofing Specialist at your own risk

Great service and excellent quality work. Highly recommended! They fixed my rain gutter and…read morereplaced and painted my shingled siding.

I needed someone to fix damage to my house vent system, and repair a metal roof problem, which left…read moreinterior damage to interior ceilings. Also to replace some siding, all these items do to ice and snow damage. He and his crew did an excellent and professional job fixing all the items, and extra small things he noticed and fixed. He used quality products to make the repairs. He was very nice to work with an was very knowledgeable about all these repair issues. I have peace knowing all these issues are fixed. He redesigned my home's vent system, he did an amazing job. Brilliant. I am very pleased with his work.