Viti Insurance is a family owned business that has been around for over 75 years. My family has…read morealways used them for our insurance and they are wonderful. I highly recommend them.

I've had an excellent experience with Guy Viti Insurance. Terrance, my agent is superb. He always…read moregets back to me if I miss him at the office. He provides exceptional assistance. I could not be happier with my agent. I wrote this review because this agent has gone above and beyond for me numerous times and he should be recognized.

I have been a client of Bensman Associates for well over 10 years. They write my insurance on my…read moreHome and Auto. Fortunately I have not had a lot of claims but I am pleased with the assistance I got with the few I had. ( a couple car accidents and a lost ring). Their personal lines administrators over the years have always been helpful and take care of all the minor issues I have had. Right now the woman that takes care of me is Amy and as all my past experiences with Bensman, I am pleased with her level of service. I have also bought a life insurance policy from Robert Friedman and he was helpful. It was a cheap term policy that's in place, and has not needed any servicing so I have no complaints in that area. I think it may be a little cheaper if I bought insurance over the internet but the few times I have needed service its nice to know I have one designated person that I can go to and they get things done.

As a small business owner, I value the relationships I build not only with my clients, but my…read morebusiness associates as well. Tim Maurer, managing director of commercial property & casualty, obviously doesn't feel the same way. We had arranged a phone call to discuss my insurance needs and unfortunately, something came up unexpectedly on my schedule & I was not able to call him when we had arranged. I called & emailed him early in the day letting him know something had come up and asked when we could reschedule for. After a few days of not hearing back from him, I again called and left him a VM & emailed him - still nothing. After a week of no response to multiple attempts to reach him, I reached out to a friend of mine that works in his office (different department) - explaining that Tim was MIA and asked if there was anyone else that could help me as I simply wasn't comfortable working with Tim any longer. Within minutes of my email to my pal, Tim was calling me. I was not in my office to take his call however. By the time I got his VM, it was WAY after business hours. His VM to me apologized and he said (and I quote) that he "dropped the ball" in getting back to me. I awoke to an email from him this morning saying he had left me a VM yesterday (which he did) but would be out of the office all day today. I emailed him back explaining that I simply wasn't comfortable working with him at this point and asked if anyone else was available. He responded saying he had made several attempts to contact me....a LIE! In fact, his VM clearly states that he dropped the ball and never got back to me. He "cc'd" my pal on this email and I think was trying to save face. My pal is a gem......if I were able to work directly with him on my needs, I would give Bensman Associates another try, but because he is unable, I am taking my business elsewhere. In a time when we have choices and when the economy is in such a state, I am shocked & disappointed in Bensman and especially in Tim Maurer. Maybe my business wasn't big enough for him......maybe he has so much business rolling in that he doesn't need new clients/accounts........maybe he has a bridge to sell me too. I would suggest to anyone that they NOT take their business insurance needs to Bensman Associates or Tim Maurer - not when there are so many other companies out there showing that they value the small business owner.

It's pretty rare that I write a rating on an insurance agency but the gentleman I worked with was…read moretruly a standout and I had to comment on it. I previously filled out a request for an online insurance quote for my car insurance. I received a return phone call from Anthony D'Angelo. We got into a conversation and he quoted me both car and motorcycle insurance premiums that were lower than what I had through Allstate and Mercury. But the best part was his patience level and willingness to answer questions. He was also incredibly honest about other companies--their pros and cons. He really went above and beyond to address my concerns, answer questions, and explain everything. I haven't found that before in an insurance carrier. He wrote up both policies over the phone and even sent me the binder and coverage cards via email after we hung up. I was so impressed with this guy. Give Anthony a call. He's terrific and very helpful. The insurance industry needs more people like him!

I had the pleasure of working under Michael several years ago. After getting to know him personally…read moreand understanding the way he conducts his business, I could not be more grateful in my experience. Several years later, I continue to turn to Michael as an extremely trust worthy individual who I consult with constantly about my financials, insurance, and many of the other services he provides. He has never steered me wrong and he continues to be an adviser that I hope to have for many years to come.

I know that Allstate Insurance has cancelled my company car,…read morebut I was shocked how I discovered it! I would have thought since we are somewhat business neighbors you would have at least told me personally, instead of what happen,, I am the first to admit I have a very busy schedule and often "stretch" myself. But going forward and as good customer service, sometimes best to hear the bad news personally from your agent. I know our relationship was not that long, but it seems when a customer pays in for decades and then makes a claim, they are dropped. Rather defeats the word "insurance". Not mad at you, business is business I understand best to you for the holidays, see you in the center. Best, Andrew J. Feeley

I'm never leaving, love it! Maria is the best! I don't think I've ever met David or Maria, but I…read moresure do appreciate them. Sorry to be so annoying Maria!

I've worked with the team at the Brian Lock Agency for five years, since meeting Rosa, and have…read moremultiple policies. The team is always incredibly responsive to any question or issue, big or small. Recently, I had a serious and complex issue with underwriting regarding my homeowners policy. Rosa went WAY above and beyond in helping resolve this issue, which was unexpectedely resolved. Rare today to receive what I call "Level 10 Wow Service, when someone exceeds your expectations!

Rosa was maintained a balance of professionalism and friendliness. She is genuinely interested in…read moreour needs and concerns, taking the time to explain our policy options and coverage.

I have just filed a report with the Illinois Department of Consumer Affiairs. Professional Services…read morefirms are legally required to discuss fees prior to performance of work.In this case,FGMK sent a bill for $2000 without any agreement to the fee or hourly records many months after work was performed. Not kosher.

Exceptional service. Dedicated accountants with attention to detail. Absolutely worth every single…read morepenny. Been with them for 12 years and would not look elsewhere, ever.

Michael was my father's agent, or should I say that his father was my…read moreFather's agent this goes back almost fifty years of great service honesty. I could get a better rate but since my husband owned a Repair facility he insists we go with State Farm. You get what you pay for.Michael was my father's agent, or his father was my father's agent. This goes back almost fifty years of great service and honesty. I will say that I could get a better rate, but since my husband owns a repair facility, he insists we go with State Farm. You get what you pay for.

If I could give this office zero stars I would. This office is trash. I keep getting a run around…read moreabout getting a copy of a our condominium certificate of liability. The receptionist was absolutely rude and hung up on me.

My experience with Leonardi goes way back to the mid 90's. I was a young man who was getting…read moremarried and buying a townhome with my fiance. I had no idea how to go about getting insured, but my future father in law had been using Leonardi and told us to call them. I've used Leonardi ever since. They look out for me in ways that I never expected. When I was getting a divorce a few years ago, I called to explain what was happening. It really wasn't a great time of my life and I was so relieved to have Deena at Leonardi helping me out. Deena was able to find me a new insurance company with lower rates and was so helpful and treated me with kindness at a very vulnerable time in my life. Since then I have got my own condo. Deena was helpful once again and gave me options and explained the difference in coverage. She was also helpful when I was in an accident last year, and then again, when I was named in a lawsuit (Some homeowners insurance will cover that!) This year, I received my updated car insurance and the rate had almost doubled. As I had mentioned, I had been in an accident last year, but it was determined that the majority of the fault was the other driver. I thought I was just screwed, but then like a light out of the darkness, I received an email from Deena at Leonardi. She was reviewing my policy and saw how much more they were charging me. She contacted the insurance company and was able to get it reduced by HUNDREDS of dollars! I guess having a company like Leonardi and agents like Deena are like having insurance for your insurance. You can shop around on your own, but you owe it to yourself to give Leonardi a try to see how much better they can do. I am so grateful for everything they have done for me.

Great company to work with! They saved me a bunch on my home and auto insurance. Best customer…read moreservice as well. I highly recommend getting a quote...you won't be disappointed!!