I don't understand how anyone could give Rich Hollingsworth or Affordable Heating and Cooling…read moreanything less than a perfect review. My husband and I contacted Rich (and 2 other businesses that we had dealt with in the past)for a quote on a new furnace--had no prior knowledge of Affordable and (luckily!) found the business on Google. Rich was very well prepared. He showed us our options, listened to our concerns, answered every question we had intelligently and patiently. He did not try to "oversell" and assured us that a moderately priced unit would more than meet our needs. He and his employee, Dave, spent the greater part of a day installing our unit. They were both respectful and courteous throughout the lengthy process. Rich then called the next day to make sure all was functioning properly. He followed up with a thank you letter--and reassurance that he will make periodic checks on our furnace to ensure all is well. Who could ask for more than that? I would highly recommend Rich Hollingsworth and Affordable Heating and AC to anyone interested in great product and service at reasonable (affordable!) cost! P.s. My husband added: "Even the piping and wiring were perfectly installed. And when they finished the job, the entire area was cleaner than before they started. Thanks, Rich and Dave!"

Timely and knowledgeable technician came to my home, and identified a critical problem in my…read moresystem. Would certainly recommend, but make sure you ask for no techs in training, and double check the solution is to your standards. * The loss of star (1) is because I was charged for (2) techs, because someone in training was along. The trainee did little more than incorrectly place, and then over-tighten my fan blade, which the senior tech wound up coming back to remove. *Loss of star (2) is due to the initial "repair" strategy, being to bypass the high & low safety systems of the unit. It would have operated, but it would have done so until catastrophic failure due to the bypass.

Ted was so efficient and his prices are fair. He solved the problem with my oven and went above and…read morebeyond. I'll be calling again for other things that I need done in the house. Thanks, Ted!

From the owner: We can fix your heating cooling and appliance problems! We fix refrigerators stoves washers dryers…read morefurnaces air conditioners and more. With over 30 years of experience Ted is the one to call! When you think it's dead call Ted!

Our heat went out on Saturday night 1/24/26 so we woke up to a pretty chilly house on Sunday. I…read morecalled several contractors as I new how cold it was and people would need help. NWI H&A got to us in less than 3 hours and the tech was awesome and had the furnace up an running in about 15 to 20 minutes. They only charged us $119 for a service call on Sunday which I thought was very reasonable as only one other company was even close to that price. The tech explained what the problem was and gave us advice on how to keep our furnace running well. I am a very satisfied customer.

I had NWI heat&air install my new air &furnace 2 years ago. In that time they came back to recharge…read moreair system twice. Turned on air on 6/16/24 no cold air again. Tried 4 times to reach co. to come out,never called back. Sent text that he dissolved his co. on 6/17/24 and could no longer come out or honor our prepaid spring checkup. I called our former service co. Area Sheetmetal and was told because of shoddy work on coolant line he now needs to cut and replace by leak. Total so far is $1000. Thanks to the owner of this company and his unqualified employees. Run away from this co. If he really has lied to us and is still doing business. Beware of any variant of this business name and owner John or Mike Lopez

History, 30 years GREAT!! Now, bad water heater see below. They are lost. When is the last time you…read morepaid $5,000 for a water heater? Update: After getting the $5,000 estimate, different plumber company visits, tweaks hot water heater, and it works. Everyone knows a tweak is not forever, but the prediction is five years. This is what happens when a real plumber visits.

My whole house fan was not working. The technician told me I needed a new motor. Price for parts…read moreand labor $1,900. I called another electrician who replaced the capacitor. Total cost $285!

Lost heating the evening before predicted cold snap ... temperatures of ZERO…read more Called Area Sheet Metal. Austin was able to diagnose issue over the phone and was there the next morning to restore heat... THANK YOU Area Sheet Metal and Austin!

my blower on my furnace was making noise the guy that came out took out a piece of paper that…read moresomehow got stuck in there. I paid for the service call I called a few others they said I needed a new furnace. 5 star

I don't know who the tweaker living in the house on the right is (says he's the owner of this…read morebusiness) but he threatened my family with a bat! My family and I pulled into his parking lot so I could walk my son across the street because he was in the baseball parade for portage. My wife was gonna hope in the driver side and drive down to the other end where my daughters team will be. this guy comes out the house scream we can't park here. I said we aren't and tried to explain what was actually happening he's telling me (in front of my son) to get the F out of here. Again I'm trying to de-escalate. his dog run as starts harassing my 2 year old in the car cause the door is still wide open from my son climbing out finally after my wife gets in the driver side I'm trying to get my son across the busy street to get him away and to his group. once I knew he was ok and in good hands I return to see this guy threating my wife with a baseball bat. the coaches had to stop me from going across the street after him. my wife pulled off safely and the cops were called. filed a report and got witness testimonies. If this is how this business handles a simple miscommunication I wouldn't want them anywhere near my property.

We had a problem with our old furnace on a Sunday ! The fan…read morewas working but there was no heat. We called the answering service and they called a technician, Jeff Bridges, he called us and let us know when he would arrive. He was able to fix the problem. Again, Jeff was very professional and courteous. He explained what he was doing and why. He did a great job! Thanks Lovings!

Had our furnace and humidifier cleaned excellent job thank you…read more The technician was very informative. Gave us excellent tips on upkeep also info regarding the humidifier.