I needed a printer and fast. The staff here we're ready to communicate with and walked me through…read moreevery step of the process. I came to them after several printers had acted like my business wasn't worth their time. I was very happy to work with Alpha Graphics and will use them again if I need anything printed.

I have read the negative reviews at this site and I am thinking, we must be talking about another…read morebusiness with a similar name. I found the entire Alpha Graphics staff to be professional and very easy to work with. I had what was for the Alpha Graphics team an easy job, but a large print job for a non-profit. Everything went according to the cost and time estimates. They will be my first choice for any subsequent printing and graphic needs.

I like patronizing this location because it's close to my house. They have friendly and courteous…read moreservice. I like the personal experience you get from the associates in the store. They are fast and professional. I use them for shipping and sometime printing needs...

So it is a FedEx Office...they do what they do. Really small (maybe 1/4 of the other locations in…read moreMemphis) but that being said, they work a lot faster than the other locations! I can get my printed items back the same day here 75% whereas other locations take a full day or two.

The team at Ray Rico Freelance are the best to work with. I just had a WOW experience working with…read moreRay and Tammy. I needed business cards designed and printed within a week and they made it happen at a very reasonable cost. They are easy to work with, attentive and patient. Tammy and their graphic designer, Daphne, were quick to send out suggested layouts and designs. Then we went back and forth until the cards were exactly how I envisioned. If you're looking for top notch customer service, quick turnaround times, and affordable prices, look no further, give Ray or Tammy a call today!

From the owner: Ray Rico Freelance is a fully-remote marketing agency in Memphis, Tennessee. We are here to help…read moreyou grow your business through a clear, concise strategy, collaborating with you every step of the way. Working with a dedicated team that understands your business is important. We do our homework and present options that are viable for any industry.

The store was clean and well stocked. Everything was located in its appropriate place. Benjamin,…read morethe assistant manager, was of great service, and I was truly grateful for his help. I went to fax 25 documents and it was going to cost a pretty penny. Once Benjamin, explained if I had the email address I would save a lot more money. I ended up paying less than the initial amount. Thank you so much for your great service, Benjamin!

Spacious facility, easy to navigate. Staff was responsive and helpful. Very accommodating…read more They were out of 8-1/2" x 11" lamination sheets, but Donnie offered to trim an 8-1/2 x 14 with rounded corners for no added cost. Turned out great! Thanks!!

This is one of the most unprofessional experiences I have encountered. Callie Boyed agreed to do a…read morejob of creating/printing programs for a funeral and provided a completion date and time. When she failed to meet her deadline, she ignored phone calls and emails. I heard from her as I was headed to the wake of my loved one; she requested that I skip the wake in support of her LATE effort to complete her job. She finally completed the job long after midnight the day of the funeral. She did NOT deliver the programs; she requested that I drive to meet her at a location which was convenient to her home. She failed to deliver on time; she also did not return treasured family photos. She claimed they were at the bottom of the program box; we found nothing! #moreheartbreakanddissapointment Her lack of empathy and communication is challenging and she struggles with being truthful about her failures in both communication and service. We spent thousands of dollars with Reflections and NOTHIING has gone according to our agreement. I WILL NEVER USE this company again and strongly recommend that you avoid the stress and heartache of service failures at such a painful time in your life.

Beware! Callie quoted a price of $189 plus $5 for each additional photo in excess of 8, plus tax,…read moretotaling $243.81 for 100 full colored booklets with 8 sides and the agreed finished product was to be 8 1/2" x 11" (the large booklet). I paid in full and did all the work including cropping the photos. 1 day before the funeral, she called and stated the program font had to be very small because we paid for the small brochure and would have to pay $181 to get the large size. Mind you, she called in the afternoon, the day before the funeral, which was slated for 10:00 am. There was no way any other company could have completed this print job. So, clearly the tactic was to take advantage. My son paid the extortion fee because we had no choice at the time. However, I had the contracted price in writing via email that clearly stated the cost. As a result, I was able to recover the excessive charge. She then had the nerves to email me with a lie, stating my son paid for extra programs. At that point, it was clear what type of company and person I was dealing with. Do not use this company unless you get a contract or email that specifically state the charges in details, they should provide proofs and your approval should be given prior to printing and delivery date should be provided. Only pay with Visa, Mastercard or American Express. If they breach any portion, contact your card issuer and recover your funds. Go to court and let the judge determine the appropriate payment if any at all. Personally, I will never use them again....when you have lossed a love one, the last thing you need is someone trying to steal from you or completing the job so close to the deadline that you are worried sick. Angel Wings is coming to Memphis in May 2021, this would be a much better company to do business with. Use Reflections at your own risk!

DO NOT TAKE YOUR PACKAGES HERE!!! We ship packages out for our Amazon store via UPS and recently…read morethis location has not only COMPLETELY LOST a package they never scanned in but we just got an account at risk notification because TWO packages we dropped off on April 11 were not even SCANNED in until April 19 and did not reach our customer until April 24!!! Absolutely UNACCEPTABLE!! It's been enough for us to look closer at FedEx for all our future shipping! EDITED TO ADD: This has nothing to do with returns for Amazon. I am an Amazon SELLER and cannot drop packages off here to ship because they get lost or are never SCANNED in. Just last week we had ANOTHER one LOST here!!! I don't know what they're doing with my packages!

So glad this store is here as it's very conveniently located. The staff is always friendly and very…read morehelpful.

Dropped off a project to be completed and was told they would be in touch. No one ever called about…read morecompletion of project. When I went to pick up my item to take my business elsewhere after a week of them not contacting me, I was told my project had "slipped through the cracks." Ha. Bad business practice. Won't be back.

From the owner: Commercial Printing, Digital Printing, Direct Mail, Perfect Binding and Publishing, Graphics Design…read morefor Print, Print Media Design and Marketing,