Daiquan did a great job. His communication was timely and professional. He did a great job on a…read morevery dirty car and cleaned up after himself. Great job!

Todd's Paint and Body Shop is by far the best paint and body shop I have used, and unfortunately I…read more have had to use Todd's Body shop on several occasions in the past for smaller project and quite large ones. In fact, I had a white metallic car, which is the hardest to match. Todd had to try 5 different versions of different shades of white until he got it right and you could not tell where the paint was used to repair the damage and where the original paint was. It was that good. By the way, I am real picky and Todd has never produced anything but the best. Needless to say, I have great faith in his abilities and work ethic. William C.

Todd's had plans to be on vacation the week of July 27th. I took my car in to be accessed on July…read more17th. Instead of having me wait until August 3rd they squeezed my appointment in the week of July 20th. My vehicle had front driver panel and tire well damage. Susan, secretary, was very helpful and sweet. She kept me updated along the entire process. When I went to pick up my car not only was the job done perfectly but Todd had even washed and vacuumed it. I am new to the area and was so happy to have found a business that felt like family (honestly they did). I HIGHLY recommend them to anyone looking for a body shop. Thank you Todd's Paint and Body Shop. Job well done!!

Great outfit, for a small business. :) Doesn't do high…read morevolume, but thorough work, from start, to finish. :)

I was able to get in quickly. Great service! Great value. I needed to have tint on rear windows…read morereplaced. They did a great job.

This was my second experience with European Automaster. My first visit was very positive--Chris was…read morepersonable, and the work on my car was completed well. While there were moments of informality, I initially overlooked them because the service itself met my expectations. During that first visit, the conversation did shift into political and religious topics, which I found unexpected in a business setting. While I respect that everyone has personal beliefs, I prefer interactions with service providers to remain focused on the work and maintain clear professional boundaries. My second experience was notably different. Approximately six weeks later, when my check engine light came on, my son brought the car in for a diagnostic. From the initial phone interaction, the communication felt noticeably more rushed and less engaged than during my first visit. This tone continued in subsequent interactions. When the car was picked up, the exchange felt brief and somewhat dismissive, which was a clear contrast from the prior experience. It may have been communicated that only a diagnostic could be performed at that time; however, the conversation felt rushed, and that limitation was not clearly understood, which contributed to a disconnect in expectations. A diagnostic report was provided, and we were charged $154. However, no repair was performed. We were informed that he was too busy to complete the repair, would not be available the following week, and would be traveling for an extended period. The check engine light was reset, but the underlying issue was not addressed. During that visit, we were also given an estimated repair cost in the range of $5,000-$6,000. After seeking a second opinion from a mechanic I have worked with for years, I was advised that the issue appears to be relatively minor and not expected to be a high-cost repair. This difference in assessment raised concerns for me. Additionally, I observed visible political items within the business, including in the office and restroom. While personal views are of course individual, I found this to be unexpected in a customer-facing environment and not reflective of a neutral or broadly inclusive setting. I also asked directly whether the change in interaction was related to our prior visit. While I was told it was not, the overall experience felt inconsistent compared to my first visit. As a result, my confidence in both the consistency of service and overall professionalism has been impacted. This is disappointing, as I initially believed I had found a shop I could continue working with. Based on this experience, I will not be returning.

Chris at European AutoMasters has been a huge asset for us over the past few years. He's worked on…read moreour entire fleet of European vehicles -- an Audi Q7, Audi A3, BMW 328i, Mercedes C300, and Mercedes E350 -- and every single experience has been outstanding. It's rare to find someone this consistent and trustworthy in the automotive world. From the first time we brought a vehicle in, I could tell Chris had a real passion for what he does. He grew up in Europe and has a deep understanding of how these cars are built and what they need to perform at their best. On top of that, he holds multiple certifications, and it really shows -- he's meticulous, methodical, and knows these vehicles inside and out. What separates Chris from other shops is not just his technical expertise, but his integrity. He's always very fair and upfront about what's needed, provides realistic expectations for turnaround time, and in most cases, he finishes sooner than promised. There have been many times when he's found a more efficient or affordable way to get the job done -- saving us literally thousands of dollars across all of our repairs and maintenance. Chris and his staff are also incredibly responsive and accommodating. Whether it's a same-day diagnostic, a quick part order, or just clear communication about next steps, they make the process smooth and stress-free. You never feel like you're being sold to -- they fix what needs fixing, and that's it. There's no push for a $7,000 "recommended service list" when you only came in for one or two issues. That honesty and professionalism are exactly why we keep going back. Beyond the quality of work, Chris is just a genuinely good person -- hardworking, personable, and passionate about his craft. It's refreshing to find someone who treats both his customers and their cars with respect. If you own a European vehicle -- especially Audi, BMW, or Mercedes -- I can't recommend Chris and European AutoMasters enough. Supporting a local, proud business owner like him is not just good for your car, it's good for your peace of mind. Chris is our guy for all of our foreign cars, and he should be yours too.

This Sam's Xpress location is remarkable. I'd say it's easily bolstered the economy of Waxhaw at a…read morehigh level. Every business that is going in around it will reap the benefits just by being in the proximity. I travel at least 20 minutes to use this location because it's clean, the attendants are focused, it's spacious, and it doesn't feel confined. I almost didn't want to review it because I personally feel it's a hidden gem. Sam's is always super affordable and the discount you get by purchasing your wash at the fuel pump is a great incentive, just like at all their locations. Highly recommended.

Wash your car yourself it comes out dirty no matter how much you pay. The kids with the hoses are…read moreutterly useless. They barely spray your car.

Excellent service from start to finish. This is our family car and it had taken a beating....Tanner…read moreshowed such professionalism, knowledge about the services provided, and pays attention to every detail. Highly recommend! Super impressed with the amazing job they did on my car! The shine, cleanliness, again the attention to detail were outstanding. Worth every penny. I'll definitely be using them again.

Great as usual,that's why we keep using Tanner !! So glad he has a new physical shop close that we…read morecan visit where all the new toys are .

Replied quickly with professional responses, hard to distinguish between the scams and real…read moreprofessionals. No questions on the professional services here. Great job!

The best of the best !! If you simply need a detail inside and out this is by far the best place…read morefor all your car needs. By far the best quality products and customer service in all of the Charlotte area. They are in South Carolina (just 4 minutes ) from the North Carolina line . Jimmy hooked my brand new Tesla up with FULL PPF/ paint protection film, tinted my two front windows and also my windshield . I also received exterior AND interior ceramic coating . They take such great care of your vehicle in every way! I highly recommend Charlotte Auto Spa! Best in the business !! By far ! Without any hesitation.

I am in town for a brief visit, and my vehicle bumper has separated from its snapped area. I didn't…read morewant to continue traveling without having it at least looked at and possibly repaired based upon cost. When I say I not only received good customer service, I left feeling that both I and my vehicle received optimal customer care and the price was excellent! Thank you Brian and team! May you be as Blessed as you are a Blessing

What a great job they did, had a hit and run to my car on right rear side as I was backing out…read moresomeone hit me and ran away. CCFS fix my car, and it looks like new. I would send or recommend them to anyone. They are also very good with estimates. cannot say enough about how please I am with the job. Thanks for great job.