1. Jim's Auto Service

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Boyertown, PA

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Jim's Auto Service

5.0 (1 review)

Services - Jim's Auto Service

Routine automotive maintenance

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Fred Beans Ford of Boyertown

Fred Beans Ford of Boyertown

(41 reviews)

This review is for the service department. (already reviewed the sales department) I purchased a…read moreused CPO ford Taurus limited. car is great. so I'm going through the manual, trying to figure out all the tech gizmos. when i went to try out the USB ports there weren't any! they were ripped out. car was a previous rental. i guess the clowns that rented it tore out the USB's for themselves! unbelievable. so anyway i call up the salesman (Mike Cudzil) told him about the situation. he made an appointment with the service department. Brandon was my service tech. brought the car in. they looked it over. ordered the part. was to come to come back when the part came in. in and out in no time.. (somehow, someway, we all missed seeing that the USB's were missing. myself included. so came back. Brandon was out. so I dealt with Mike. from Brandon's team. both were very nice and knowledgeable. they get the part installed. I'm up and on my way in no time. I thought for sure I was going to get some song & dance about...well you've had the car for awhile now. we don't know what you could have done with it. no, none of that. they just acknowledged the fact the part was missing. ordered a new one. installed it. no charge for anything! everything was beautiful. the service department here is a pleasure to do business with. I have only good things to say about Brandon, Mike and Mark the service manager. I just wish they were closer to me. all this took place while this corona virus was taking place

Service department, they do not follow through with your request, and that includes the managementread more

Jim's Auto Service - autorepair - Updated October 2026

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