JoAnn is wonderful. She is helping us as a property manager. She is very professional and…read moredefinitely seems to get the job done. She quickly found us a tenant when we decided to list our house for rent and, from what we can tell, the tenant is really caring for the home. He seems to take care of things himself when he can and we are contacted for bigger things. Everything is very direct and is handled efficiently. Being far away we are grateful to have found JoAnn.

Is it possible to give a half-star?…read more DO NOT use this real estate company of you value honest interactions. We hired Justin to be our property manager in 2022, since we are military and were moving out-of-state. We fired him this last September (2024) after we discovered he was slum-lording our property. When the tenants he put in (without notifying us ar all) skipped out after a month and a half of paying no rent, my husband made the trip from California. We didn't tell Justin he was coming as we wanted to see for ourselves how he was handling our property. There had been Many red flags (still-uncollected deposits, difficulty getting him to communicate with us, getting half information from him, clearly cropped photos, etc.). My husband went to the house alone and found the house in need of Many repairs, reaking of dog piss, as well as completely unlocked. Whether that was from the cleaners we got charged $900 to do a half-ass job or from potential renters that were just given the keys by the office to go view the house (that literally happened while my husband was there) or from Justin's own neglegence, we'll never know. The cherry on top was when we looked at the final transactions with Justin and saw that he had taken 10% of the security deposit. When we challenged him he said he was considering it "income collected" and so was taking his cut. To say we shut that down Hard is putting it mildly. We also demanded the unpaid pet deposit money he failed to collect when his tenants moved in. Currently Justin, as well as his (wife's) real-estate firm of Coldwell Banker, is under investigation by the Oklahoma Real Estate Commission. It turns out that Justin had zero qualifications to act as our Property Manager as he does not have a real-estate licensed.

Loved working with Donna when she was a mortgage lender ...now work with her as a realtor....shes…read morethe best