I'm really glad I came to this jiffy lube, it always feels like a gamble going to a quick service stop for me. This location was very comfortable and friendly. I came in the early morning and I drove right in and got to stay in my car. Employees were very kind and made me feel comfortable, they also didn't make me feel like they were selling me a bunch of stuff. Honest and flexible feedback for my car. I will come here again (: EDIT: I have lowered my review because after leaving my service I realized that my stereo and charging ports are all not working now. There must be blown fuses from them testing and connecting my battery incorrectly. My other technician let me know this is unusual and the result of improper service. read more

Came in requesting a brake light be replaced and technicians didn't want to charge a loyal customer.

Great customer service at this location. Haven't been to a jiffy lube in many years but after this service I'll be back. It took more than 15 minutes is the only bad thing I can say. Do yourself a favor and stop by this location and try them out. Ask for Luigi. read more

Frank, the chief tech was friendly and helpful. He also had a good sense of humor. Quick service.

Sequila, Luigi and Ishmael were the best ! Very friendly, fast, and smart! Love !

Been going here for years they always service my car with great detail and professionalism. Thank you read more

My oil light was a false alarm and they sent me off with no bill and just a smile. There are places that might have taken advantage.

The staff that worked on my truck were awesome and very courtesy. Did a great job and very affordable, thank you.

Great team, always there to take care of you in any way they can. Repeat Customer for sure!

Couldn't have been an easier process. Three whole staff is very fast and very friendly - highly recommend!

YET ANOTHER GREAT EXPERIENCE AT THE SPRAGUE JIFFY LUBE. Don't even bother going anywhere else at this point. They do like every service now, they're very professional, extremely good communication and explanations, great work standard, and I've now encountered all new employees and the standard is the same across staff whether the manager is there or not! (Now that's good leadership) Thank you guys for being honest, helpful, and kind. Genuinely a rare find in a shop around these parts these days. If you want a refreshing auto shop experience, go here! It's stressful enough needing to get car work done. Every other shop I've gone to they've tried to upsell me/rip me off like crazy. That's why I love it here, they just give you the facts (and solutions!) read more

Made my day! Aiden went above and beyond and figured out the last place hadn't reset my notification and that I didn't need an oil change at all. He even reset it for me and rechecked to make sure everything was good. I didn't catch the name of the other person who helped me but they were also very helpful and checked my rotors and brake pads. I can't say it enough. SO NICE! Definitely going back for my next oil change! read more

Super fast, very efficient, came and got exactly what I needed done, and even got some recommendations for what I should get fixed/replaced. Overall worth the time and money. 1000% recommend. read more

Needed an oil change on my Volkswagen GTI. You stay in the car, and watch them do a full inspection along with the oil and filter change. I love that the team works well with each other, call out items to ensure quality of work. I know that Japan does something similar in their auto production facility. hence their high quality standards. Definitely my favorite spot I've been to on my travels. read more

Appreciate the team being able to get some air in our tires! Nice crew, fast & efficient!

Jiffy Lube on Sprague is great! The people are understanding, speedy and generous. I had a problem with my skip plate, and they reattached it no charge! Thanks Jiffy Lube read more

Be ready to waste 2 hours of your day and $115 (ONE HUNDRED AND FIFTEEN DOLLARS) for an oil change. Save your time and money and find somewhere that know what's they're doing. read more

Went at 5:30, they finished it by 5:45 and the close at 6. vincent and sequilla were nice, I didn't feel like they were rushing me and reassured me that they'd be able to get my oil change done. read more

Andrew, Lusiana,and Ismael were super helpful and professional! I come always come to this location for oil changes and top ups, and they always have my back! Will be returning! read more

The excellent customer service, skill level and value shown today by Andrew and Vince deserves 5 stars! They were able to replace headlights in my car quickly and efficiently. I would absolutely recommend this Jiffy Lube to anyone looking for services on their car. We will return in the future. read more

Came in at 8:55 am got right in. Frank and Ismael got me in and out in less than 20 minutes. Quality service, always a great value. Will be back! read more

The one star is for the oil change. It was changed as requested. The missing four stars are because the wiper blades weren't check, the cabin air filter was never checked, the tire pressure wasn't checked and the battery wasn't even verified. These complaints are brought up because these are verified as ok on their documentation they provided. My battery needs to replaced and the right rear tire has a leak. I have an appointment at another facility to fix the headlight already which verified as ok. This is not how business should be conducted considering the amount that is charged for the services. read more

Was amazing to work with. He was great at explains what services were done and I really appreciated the help.

Andrew was a Rockstar. Super helpful and professional. Ill come here everytime! He was very helpful and was honest with anything that was going on with my car. Id recommend this place any day to anyone .​​ read more

These guys are chill and the service was excellent. I was behind two cars but I was still out of here in about 30 minutes. On a Saturday. Shout out to the mechanic Aiden B for a speedy oil change and excellent customer service. Total came to $120 with coupon, definitely will be back! read more

I had an appointment on Friday morning to check my brakes and when I was ready to leave my car wouldn't start! I called the shop and Andrew said don't worry I'll be there in 10 minutes! He jumped my battery and followed me to the shop turns out all I needed was a new battery. Thank you Andrew so much. And thank you Aiden for changing out my battery. read more

Every time I get my oil changed for the past year Jordan has gone above and beyond. He is knowledgeable about all the services you offer and makes sure my car maintenance needs are met. I learn something new with every visit. Thank you, he is an assist to the team! read more

i got my ac emptied and sealed all the holes that were leaking and then refilled it! my ac is working like a charm. they were working as fast as they could. it was a busy morning but they got me in and out as quick as possible .. I also got an oil change!!! standard pricing thanks jiffy lube! thanks Andrew! read more

The employees at this location are nice and friendly, but Jiffy Lube isn't like it used to be. The prices aren't competitive, even with a coupon. I could have taken my car to the dealership for a very similar price. ($115 after tax for synthetic oil in a small car, no extra quarts needed) My tire pressure was not checked, failed to top off my wiper fluid....just changed the oil and oil filter. Pretty sad. The employees are also only advertising full synthetic oil in a new car for 5k miles, being the first place ever to tell me my car can't go 10k on this oil. This was the last time for jiffy lube for me. :( read more

We were killing time before a dr appt and have been putting off an oil change. Saw the jiffy sign and bam! oil changed! quick, efficient and friendly. They didn't try to up sell anything and we couldn't be happier! Andrew, Kenneth, Vincent, Frank , Fernando and Andrew went above and beyond ..100% l satisfied !!​ read more

So I got an estimate in Gig Harbor but the mechanic was about to leave, off early, no way to do the work by Monday when I have a long drive... Gig Harbor store said try Tacoma or Port Orchard, any Jiffy Lube would honor the estimate. I called ahead to make sure Tacoma had a mechanic available and they said they had to do their own estimate because the one I had was only good for that technician. Huh? Then he told me they had a "Master Technician" -- I asked if that meant more expensive, and he said "probably." I went to Port Orchard, who said they'd honor the original estimate but that their mechanic was fast so it would be done in less time so less labor-- Drive to Port Orchard if you want to use Jiffy Lube, it's worth it. read more

Great customer service went over what my car needed asked me what I wanted done caring time frame given. Friendly staff thank you

This place is SLOW and EXPENSIVE. I spent 45 minutes and $25 just to get a top off. They also served customers who got there after I did before me for some reason. I definitely won't be coming back. read more

I went to the Jiffy Lube at 2218 Mildred St W, Tacoma, WA 98466 for an oil change, break check, tire rotation, and a few other things. While they were unable to do the tire rotation due to the location of my exhaust pipe, they were able to quickly take care of everything I asked for and more. They had seen that my windshield wipers needed replacing and were able to do that for me. Not only that, but I had sap all over my car from the summer and fall since I live near a lot of trees and they went above and beyond to remove the sap and completely clean my windshield so that the new wipers wouldn't get damaged by the sap. The wait was a little long due to the number of vehicles at the time, but it was well worth the wait for the service. The men who serviced my vehicle were Dan M., James C., William B., Byron D., and Rodger. They performed a quality job and removing the sap saved me a lot of time and money to get it done myself. These men deserve every cent of their salary and more. Thank you to all of you. read more

Fast service even though I was waiting in line. The staff were friendly smiling and courteous. Aiden the mgr ensured my concerns many times over about the oil I wanted and was given. They were very patient with my requests. Thank you. read more

The customer service, labor, communication and team work was outstanding. I was taken care of immediately and the team kept me informed and cared for while they efficiently and completely accomplished the job. The final fee was less than I was initially quoted. All and all... outstanding experience. read more

Had an oil change and engine flush. Staff was helpful and polite. Highly recommend. Service was fast and thorough.

Each and every time I have had an oil change at the 6th Avenue and Sprague location I've been impressed by the professionalism and the sardonic humor of the manager. His workers must roll their eyes behind his back at his asides, but they all get the job done and seem to like what they are doing. Been going here a good, long while and have been meaning to leave a review but kept forgetting. So...if you're looking for service that is professional with a crew that seems to like their jobs, and you're looking to put a little humor in your day, this is your place. I'm reminding myself that I need to get back there because I'm waaaaay overdue! read more

They overfilled my oil by 1qt and when I returned to have it corrected the little hobbit man with bushy hair had a temper tantrum. First and last time going to Jiffy Lube read more

Unfortunately, Jiffy Lube was not able to change the oil/filter on my 2019 Chevy Suburban. According to the manager, Jiffy Lube has not updated their database to include many 2019 models. I'm okay with that but please inform your employees. I don't appreciate being told "yes we can do the oil change" then wasting 30-40 minutes to register my SUV (because people were in front of me) only to be told by the manager that they can not do the oil change because my year is not in the database. Geez! All the employees were really nice and tried to figure it out so I can't blame them for trying but this lack of communication is which stems from the manager is the reason for the poor rating. read more