I've had two different vehicles serviced here and they've done an amazing job every time. We had…read moreissues with our passenger window not wanting to go up and down correctly, and they were able to get it diagnosed and fixed very quickly. Very polite and courteous.

0 stars. First vehicle they tore apart to repair, and the mechanic put it back together without…read morefixing because "he supposedly didnt have the right tools". In the meantime my child and I drove acrossed the state only to almost have lost the whole wheel on the interstate because the lug nuts werent properly torqued. Another trusted dealership in my hometown confirmed that whomever put the wheel back on didnt do it right and the repairs Ford said needed to be done in the first place actually didnt need to be done. 2nd vehicle. My daughters car was supposed to have a rotate alignment, and balance done. First appt it wasnt all done, 2nd appt it was still off. 3rd appt they didnt call me to approve repairs even though I specifically said too and her dad who works there was asked instead, even though they were all told that he wasn't allowed to, nor does he own the vehicle. These repairs were completed after Erica failed to communicate that they were to only call me and the customer name was just under me. The repairs should have been caught during the first appt for an alignment had the proper procedure been done for an alignment inspection of the front and rear drive train, etc. I not only told the service advisor it was wrong and he agreed, but I refused to bring it back for the final repair after this. I did call and left Marie a vm, and Tad. Marie never called me back, Tad had the service advisor call me back instead. I left a vm on the advisors phone that I would not be paying for or completing said repair after how poorly they had handled, now 2 vehicles. I had the vehicle looked at by another shop- just like the first, and in fact that repair didnt even need to be done as well...just like the first one. They lie about repairs, fail to do them properly, and charge way too much for dangerous and poor service. I tried speaking with Marie again and actually got her on the phone this time, was told to never call service again after answering her honestly and upset that I had left her a vm, tried calling fixed ops manager, and told the advisor and nobody ever called me back. She said I could call there owner Chad. The parts dept manager supposedly ordered a set of tires for my daughter's car, a month later after asking about them several times, says they were accidently returned. Couldnt provide proof they were even ordered in the first place and was rude when asked about it. I was told then that the tires were out of season and out of stock and he was unable to order them again.

I have purchased two vehicles from Jensen Volkswagen in the last 6 years and up until this last…read moreFriday had pretty good service. But I have had an ongoing issue with a sensor light coming on and have had it at the dealership 3 times for the same issue and their last solution was to replace the battery and reprogram it. Well, picked my car up Friday at 5:30 pm when my appointment was at 1 pm. With my app for my car I could tell they did not start working on it until 4:30 pm. I parked it in the garage that night and I do not lock it in my garage. Saturday morning I went to the store and found I was unable to lock my car. I could not lock it from the handle sensor or the fob. Called the dealership at 12:15 pm when I got home to report this and I was basically told too bad you have to wait until Monday for service to reopen. Mind you, they closed at noon. I was 15 minutes past. No offer to call someone to come in or anything. They created the issue with my car they should have fixed it that day. I ended up calling their sister business Jensen SUBARU and talked with a very nice man who offered me a loaner car for the weekend until mine could be looked at. Jensen Volkswagen - do better!!

I've taken my car to this location a few times. They did a great job...fast, friendly and accurate…read more No complaints it was a great experience

Hey all you good truckers out there. Just a word of advice. If your hard up for a truck wash or a…read moretrailer wash out then go to greenlight truck wash. If you like getting called a fucking idiot by the constipated old man behind the counter and being told your company is a piece of shit buy some guy old enough to have dementia. I thought he was acting QUEER because I am the customer and the customer is not supposed to be treated that way. He stunk like alcohol. Acting all drunk and belligerent. Then by all means take your rig to greenlight truck wash in Sioux City Iowa. I'm 60 years old and this guy was older than me and he acted like a freaking two-year-old I had to tell him to grow up about three times before I could get his attention he also said he didn't want our business anymore so I guess that truck wash has enough customers. So he ended up calling My human resources department and tried to get me fired for posting on yelp. He tried to take my freedom of speech and freedom of the press away because he was mad because he cussed me out and QUEERED the deal between my company and his. We no longer do business with this owner operator owned business. I got news for you buddy. People don't lay down for bullying. You're way out of the times. Learn how to treat your customers.

Had my truck washed here today.my truck is still dirty and a lot of the lettering that was painted…read moreon has been chipped off with a high pressure nozzle.. I honestly don't think they're worth anyone's time or money..

tate's auto services put an aftermarket exhaust piece on my car for only $40!! i think it sounds…read moreamazing and im very satisfied !

From the owner: i’m your local auto mechanic ! i can do anything from oil changes to transmission services to…read morecustom suspension and much more ! i work for less than half the price of your regular shop so come get your vehicles serviced today!

i was on a pretty big road trip, left from rhode island, with a car i bought a week…read morebefore...previous car was burning oil and screwed the cat converter and other junk and wouldnt pass inspection, not worth the engine rebuild, so i got a new used car and by the time i was in iowa it was giving me trouble accelerating, turns out the cat converter was shot in this one too...my brand of luck. chad had ryan, subaru certified, check it out and told me the rough news, said theyd order a new one and have me back on the road the next day. left with very few options i went for it, they gave me a ride to a motel, were insanely helpful and put my car to the front of the line cause i was on a trip. highly recommend, really great crew, super friendly and honest owner

Dashboard lit up like a Christmas Tree on my way to work yesterday. Stopped in and was immediately…read morewith no hesitation, helped, questions, and concerns answered! Was so very kind and willing to explain why this could happen. Battery was failing even though it was only a few years old. Thank god all I needed was to replace my battery. Will definitely use this shop again!!