Went on a Sunday around 11 o'clock. They were busy completely expected. The gentleman came out I…read moresaid good morning. He said nothing back looked at me. I said I would like an oil change. At that point he still hasn't said anything to me except it's going to be at least an hour. There's only three of us on and walked away without a word. I understand when you're busy it can be frustrating, but the lack of customer service I decided to turn around and go somewhere else to a local competitor very disappointing.

Great, convenient spot for car upkeep and needs. You can be in and out of here in 10-15 minutes…read morewith a quick, efficient oil change and most other car systems and settings checked. They'll make recommendations for other things you might need based on systems check or car age, but no pressure or hard sell to do anything else but what you come in for. In addition to frequent oil changes have also had cars inspected here and air conditioning checked, fixed and refilled. Service here at this spot never fails to be quick, friendly, and efficient.

Few weeks ago, my car was on the fritz. The alarm kept going off, the sensors were all over the…read moreplace and I didn't need to have my alarm going off every 20 minutes. Dealerships were unavailable for an appointment and Firestone came through at the last moment when we called. We brought Herbie in, they took a look and advised that the key fobs are the issue and they most likely needed to be replaced. The manager was extremely professional and took care of us without charging us for their time. We were not expecting to not be charged because to me, time is money, and we were very appreciative for their help at the last minute on a Friday afternoon. We've always popped into this location for inspections and minor repairs and always had the best service. Thank you so much.

Brake job; front. vehicle at 71000 miles. Never an issue; just replaced because of pads low, (level…read more4). Ok so they said caliper piston was 'sticking', ok replace them. Then showed a photo of a dipstick showing 1 qt low on oil. Recommended change oil, however last oil change was 1200 miles ago. Got home; checked oil, oil is fine. Next 'replace brake fluid'; checked fluid in reservoir after 'service'; dirty fluid. I did well with tires plus in Florida; but these guys in Queensbury are into nickel and dimeing; if not bait and switching their customers. Prior, the same store; I asked for a transmission filter change. Quoted a price, and had the audacity to charge extra for new transmission fluid... I spent a lotta money with Firestone in the past and they were very honest people. These guys in Queensbury are to be avoided in my experienced opinion.

Maybe hard to believe, but a service shop that you can trust! Have both of my cars serviced here…read morefor scheduled service and a couple of unplanned problems. The work was done as scheduled and well. Good service, reasonable pricing and we were treated as friends not just someone with car troubles. I will recommend these folks wholeheartedly.

Had an emergency situation with the brakes on my truck failing. The hydraulic lines to the pads…read moredeveloped a leak and stopping was next to impossible. I brought my truck to this repair shop and they tended to it right away. The owner was most courteous and had a mechanic install new lines. The work was done quickly and at a reasonable price. I would highly recommend them. John Robitaille Glastonbury, CT

I love this family owned place because they treat you like family. Super friendly, very…read moreknowledgeable, and reasonable prices. I'm so glad I found them when I moved to the area because now I know I can always count on them.

So our 2017 Jeep GC overheated 2 days ago(05/14/26). I found Auto Fix online, and contacted them…read moreimmediately. Made arrangements to bring it in the following day. Did that. Explained my situation and was told it could be done right away. Got an estimate of over $700, and even though I knew that was a bit on the high side for the job, I agreed to have it done. Not even 2 hours later, I got a call from them, that the job was done. $60 for a gallon of coolant/antifreeze, and I had just paid $25 for a gallon of recommended coolant. Of which, one gallon in, one gallon out. that's when I figured it was more than likely the waterpump. And, for the sake of an hour and a half, I got charged $240 for labor. At just over 2 hours worth of labor, how much are they charging for it? Seems like $120-$150/hour. And for a job that barely took an hour and a half, Hmmm!! Anyway, happy that they got my vehicle in immediately, but not happy with their pricing. 20 years ago, I could have done this job myself for well less than 1/2 of that. But considering I'm now in my 60's, just don't have what it takes(tools, facility, or physical condition to do it anymore. Never again. Tired of being legally robbed.

At one time I would have left a 5 start. Not any longer. Last time I was there they messed up so…read morebad I had to have it finished else where. When you charge $120 per hour and tell me. "no, sorry we can not check your spare tire air pressure. because that is how we keep costs down. We are done! (You would think for the one minuet it would take they would).. Never again will we bay a car or have any work done here!

If you want your vehicle properly maintained then go here. They are kind, upfront, and offer…read moremilitary discount. They did a tranny service for my 2016 GLC300 the next day! Talk about customer service. I had to drive to Maine in two days so they accommodated me! Thank you so much for that. They also got the parts from the dealership and got me fair pricing and quick service! Dropped it off and walked to DD and had coffee and a bagel while I waited. This is my go to spot for all my vehicles every fall when I'm up in the Lake George area. Integrity and quality is what carriage is all about. Please go here for any mechanical needs and if you are looking for a new car!

very very bad experience took our truck for a window repair they claimed it was fixed cost us…read more258.00 it lasted 3 days and same problem then they wanted to charge us again if we wanted it fixed ..took it elsewhere brought in our car for an oil change and an issue with tire pressure gauge cost us 68.00 and the tire light is still on we tried calling Chris and every time we call he is on a test run they know they scammed us and are now dodging our calls

Chris is Very good. He stands behind His work. His mechanics are also good. He does it right…read more Prices are very reasonable.

This is absolutely my favorite service center. Of all the auto repair shops from Hague down to…read moreAlbany, this is the one. Every single staff member is professional, knowledgeable, and customer service oriented (which is rare these days). I just do not possess the vernacular to accurately describe my recommendation for this place. Owner John is probably the hardest working and well rounded of all, greeting customers by name and with a huge smile on his face! They do their best to get you in as scheduled and if you report a problem they help as soon as they can!!!! I was not compensated for my review, I'm just super happy with the service!

They lie to you, especially woman. They tried saying we needed new breaks and rotors and the like…read morewas twisted. Which was a lie. We had just looked at it the day before when doing the oil change. Only brought it in to get the strut that blew out replaced under warranty. I'm calling the better business bureau. You're straight lying to people to sell them parts.

They take care of out two cars ( RAV 4 hybrid and CX5). They are very professional, efficient and…read moremechanically competent. They have good customer service sense and provide a good value for quality services and parts guarantees.

We have taken multiple cars to this location. They have always treated us very fairly. The…read moremechanics go over the car thoroughly and report the issues that they find. There is very little pressure to fix everything, they'll give you an itemized estimate of what it would cost to repair each issue. Can't say enough good things about the team at this Midas location!

I used Key's Traveling Garage service for new brakes and a new muffler. I am so grateful for so…read moremany things about this experience! They were able to fit me in for an appointment quickly and came right to my house. My car wasn't sitting at a garage for an unknown amount of time and I was fortunately still able to use it until I knew it was going to be worked on (which, again, was very accommodating and quick!). Another thing I really appreciate is the trustworthy work and honest cost. I was quoted a price that I could have had immediate service done for everything I needed, but was also given a cheaper option if I were to order parts myself. I don't feel at all cheated with cost and know that the owner and employees enjoy what they do and do good work. I definitely recommend and will use Key's Traveling Garage in the future.

From the owner: I’m a traveling mechanic, I do over the phone help, I can cut tow bills and help you around your…read morebusy schedule. I can help you at home at your job or even on the side of the road! You can give us a call or text and we can see what we can take care of for you!