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    Jiffy Lube

    2.5 (40 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 month ago

    Services - Jiffy Lube

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    15 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Jiffy Lube Photos

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    I went to this jiffy lube for a quick oil change, which they were. But then shortly after, I got a notification light. I took my truck to an auto shop and turns out the oil was completely drained (drained all over my vehicle) and the filter wasn't even checked. Oil level wasn't even showing up on the dipstick. I had the auto shop type up a report and I plan on reporting this location as a whole for poor service and negligence.

    Oil change Groupon!

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    Photo of Thomas N.
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    4 years ago

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    2 years ago

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    2 years ago

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    Jiffy L.

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    3 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    Photo of Alicia L.
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    5 years ago

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    Photo of Joe W.
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    12 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    6 years ago

    I had a great experience! Fast service, and they spoke to me with great respect! Courtney needs a promotion!

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    9 years ago

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    8 years ago

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    7 years ago

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    Photo of Kathryn M.
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    10 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    6 years ago

    New manager really making big changes in customer service and honesty! Excellent experience and highly recommend!

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    Photo of Isaac L.
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    7 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    Photo of Topaz W.
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    10 years ago

    Great customer service. Was in and out during my lunch hour, and still had plenty of time to eat my lunch.

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    7 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - Jiffy Lube

    Review Highlights - Jiffy Lube

    I'd say this was the best "drive thru" oil change I've ever had because of his great attitude and friendliness.

    Mentioned in 2 reviews

    Read more highlights

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    Chesapeake Auto & Transmission Repair

    Chesapeake Auto & Transmission Repair

    2.5
    (19 reviews)

    Very happy with my experience. They were very honest and upfront about everything. I would…read morerecommend this place to anyone and will be returning in the future. The new management is great!

    This was the worst repair experience I have ever had…read more I brought my 2003 Toyota Camry to this shop because I was hearing a noise under the hood that became worse whenever I applied the brakes. Mike immediately told me the problem was the brakes. After a very brief test drive, without performing any diagnostic testing or inspecting other possible causes, he again stated that the brakes were the issue. He quoted me over $700 for the brake repair, then offered a "discount" that brought the price down to $590. Although the price seemed high, I agreed because I wanted the problem fixed. The brakes were replaced the same day, but shortly after leaving the shop, I noticed the noise was still there. It was slightly less noticeable but had definitely not been resolved. Since the shop had already closed, I returned a few days later. This time, without any diagnostic testing, Mike claimed the issue was the engine. A mechanic checked the oil level, found it low, added oil, and told me to bring the car back if the noise continued. Again, no effort was made to properly diagnose the actual source of the problem. The noise disappeared for a few days, but on the fourth day it returned while I was driving on I-64. This time it was extremely loud, sounding as though something underneath the hood was dragging on the roadway. I had to pull over and call a tow truck. While waiting, I explained the situation to a state trooper, including the brake repair and the amount I had paid. His response was, "You've been ripped off." I later called around for pricing, including another location in Virginia Beach, and was told the same brake job should have cost no more than about $450. After having the vehicle towed back to the shop, I was given an estimate of approximately $7,000 for additional repairs. Naturally, I declined. My biggest concern is that the shop never properly diagnosed the original problem and allowed a vehicle with a serious mechanical issue back onto the road. That was irresponsible and potentially dangerous. I requested a partial refund because I had been overcharged for brakes that did not fix the issue and because the vehicle ultimately became unusable. Mike refunded $250 without any discussion, which speaks for itself. Based on my experience, I cannot recommend this shop. The lack of proper diagnostics, questionable pricing, and failure to identify a serious mechanical problem resulted in a costly and frustrating experience.

    Jiffy Lube - autorepair - Updated July 2026

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