Called Ohio Gutter Company for a quote. They responded quickly, came right out to take a look and…read morewrite up an estimate. Returned to do the work when they said they would. Install was done quickly and well, and they cleaned up nicely after themselves. Price was reasonable, service, communication & follow-through were excellent. Strongly recommend.

A+ Service. Jon was extremely responsive, accommodating, and did an excellent job. I liked the…read moreservice so much I scheduled a routine cleaning twice a year.

I can honestly say that Thompson Home Improvement isn't just another roofing company--it's run by…read moresomeone who truly cares about people, and I've had the privilege to experience that firsthand. The owner has been more than a boss or a coworker to me--he's been a mentor. He's taken the time to teach me the skills I need not only to be successful in roofing but to become independent and start building something of my own. I've worked for other roofing companies in the past, and none of them offered the opportunity for growth the way he has. Most places want you to stay in your lane and help them grow their business. But he's helped me grow mine--he's even helped get my painting business off the ground, connected me with jobs, and given me guidance when he didn't have to. That means the world to me. He let me get into sales when I had no experience at all, just to help me build confidence and learn how to connect with customers. That kind of trust is rare. He's shown me what it means to be professional, sincere, and fair in every part of the job. Every customer he works with walks away happy, and he consistently goes above and beyond--even doing free things he doesn't have to do just to make sure people are taken care of. He understands that people have bills, families, and real-life financial limits--so he offers financing, fair pricing, and flexible solutions instead of trying to drain someone's bank account. That kind of integrity is hard to find. If you're in or around Ashland County and need a roofing contractor--or just someone you can trust with your home--Thompson Home Improvement is hands down the best choice. This man genuinely cares about his customers, his crew, and his community. I'm proud to have learned from him and even prouder to recommend his business.

The 20+ year old siding that this company replaced was in a better state than the siding they put…read moreon just a few years ago. My siding is peeling away from the structure, falling out of tracks and simply not done correctly. I cant even tell you how many opportunities they have had to fix this and the problem persists. The company I contacted to fix their mess, funny enough, is on a job right now repairing other work that Thompson Home Improvement previously did. Not a good look and certainly hasnt been a great experience. Far from it. Update: Ive had the exterior of my home inspected by a professional roofing and siding company this morning. They confirmed what Ive suspected from the start - not a single part of this job was done properly. No splash guards on the gutters, horrible cuts on the siding, windows should have been re-capped and they were not. The wood strips they installed on the block foundation to mount the siding should have been run top to bottom and were not - leaving an unsightly seam (thats literally attached with adhesive caulk). Its so bad that multiple companies have now expressed that they arent even interested in trying to fix the issue because there is no fix short of redoing the entire job. Thanks for that, Kenny. So much for doing the job right the first time, I guess? The pictures don't lie, Kenny. If this is the kind of craftsmanship that youre ok with being attached to your name, that says everything. Now within 4 years of paying for my house to be sided and countless attempts to have you fix it, I have to have someone more qualified re-do the job you failed to perform to an acceptable level. Kenny will tell his customers he "believes in doing the job right the first time" and he "takes pride in his work", but folks, all the evidence points to the contrary from my experience. I regret ever giving Thompson Home "Improvement" a chance. Avoid this company unless you want perpetual issues and a job done less than proper.

We have no clue what caused the problem but my husband noticed as he pulled into the driveway that…read morea portion of our gutter had come attached from the roof. There had not been any weather or wind to cause this - it just happened. And it had not been that way when we he left for work in the morning. I took a photo and entered a request into Yelp asking for estimates for the roof repair. Timeless Exteriors was one of the first to respond. They were able to come to the house pretty quickly and assess the problem. It was not something that could be immediately fixed, so they promised to send an estimate the following day. As promised, we received the quote and scheduled the work. Timeless Exteriors communicated well, showed up as promised and finished the work in a timely fashion. We were charged as quoted. They did a nice job in the fix and we would hire them again. But hopefully that won't be necessary any time soon. Highly recommend.

Flexible with scheduling, arrived on time. Did an inspection as well as cleaning gutters. Very…read morepolite and personable. Reasonable pricing

Discussed venting of roof in detail. Also has nice options for financing and uses Owen-Corning…read moreproducts. Install has not occurred yet but they were willing to meet with adjusters on our behalf.

An update on our windows from my first review. There are code violations on the windows. No…read moreflashing after flashing was removed, two picture windows have no tempered glass and are not to code on height to floor. I have a lot of video captured on a ring camera that is going to tell the truth.

This year I switched from the gutter service I had been using to Russell & Sons. I could not be…read moremore pleased. The two men that came to my house were polite and knowledgeable. They did a great job cleaning out my gutters and even took time to point out to me a couple things on the house that needed attention that were where I couldn't see them. I will only use these guys go forward. Exceleent work!

From the owner: At Russell & Sons, we understand that gutter and downspout services can be a significant…read moreinvestment. That’s why we’re committed to offering competitive pricing that works within your budget. Transparency is at the heart of what we do—we’ll provide you with a detailed, upfront quote before any work begins, so you’ll know exactly what to expect. Not ready for a new gutter system? No problem! We offer a range of services to protect your home, including professional gutter cleaning, gutter guard installation, and service calls to address your needs.