Hóla! Does anyone know if the San Juan Natatorium has lap swim hours open to the public, or Masters…read moreswim sessions, and what the hours are? I'm going to be visiting San Juan for a few days and would love to swim in this beautiful pool!

It was an amazing experience!! Me and my boyfriend went there for our first time and the service…read morewas amazing! All the people there are very friendly and professional they make you feel safe inside the water! It's our first time for diving and we gonna be back for sure!! Tnx guys for amazing job!!

1-Star Review -- Extremely Disappointing Experience…read more Our experience with Scuba Dogs in Puerto Rico was extremely disappointing, and the biggest issue was the complete breakdown in communication and the way the situation was handled afterward. A week before our scheduled dive, Scuba Dogs contacted us and changed our dive time from 9:00 AM to 8:00 AM. However, 24 hours before our dive, we received another confirmation email from Scuba Dogs clearly stating that our scheduled dive time was 9:00 AM. Naturally, we relied on the most recent written confirmation sent directly by the company. The morning of our dive, the staff began calling us around 8:15 AM telling us we were late for our 8:00 AM dive. We explained that the confirmation email they had sent us the day before stated 9:00 AM. At that point, instead of acknowledging their own conflicting communication, they began discussing trying to reschedule us. We were traveling through Puerto Rico traffic and remained in communication with them by phone throughout the morning. We arrived later than expected because of traffic, but still within 30 minutes of the 9:00 AM time stated in their most recent confirmation email. Despite knowing we were actively on our way, they had already sent our dive guides home. They then refused to provide the dive AND refused to refund our money. What made an already frustrating situation worse was the response from the owner and staff. Rather than acknowledging that their own confirmation email contained the 9:00 AM time, they argued with us and insisted that we were outside the scheduled window. It is incredibly frustrating for a business to send a customer a written confirmation with a specific time, communicate with that customer throughout the morning, and then refuse service and keep the customer's money because the business claims a different time applied. We understand that dive operators have schedules to maintain and that customers have a responsibility to arrive on time. But customers also have every right to expect a company to honor the appointment time stated in the confirmation email it sends 24 hours before the scheduled service. If 8:00 AM was truly the final scheduled time, then the confirmation sent the day before should have said 8:00 AM--not 9:00 AM. The poor communication could have been an understandable mistake. Refusing to take responsibility for that mistake, sending the guides home while knowing we were on our way, arguing with us about their own conflicting communications, and then refusing to refund our money is what made this experience unacceptable. We planned part of our Puerto Rico trip around this dive and were genuinely looking forward to it. Instead, we lost our dive experience and our money because of conflicting information sent by the company itself. Based on our experience, I cannot recommend Scuba Dogs. If you do book with them, I strongly suggest saving every email and confirmation you receive, because apparently even the appointment time shown in their most recent written confirmation may not be the time they expect you to follow.

Big tourist attraction and very busy! It's a great place to snorkel, but you have to be mindful of…read morewhere you are. They do a lot of snorkeling classes here and it gets crowded in the water, fast. However, we did have fun snorkeling ourselves and got to see some fun, colorful fish and a turtle. The water wasn't super clear so you couldn't see too far down clearly. I really like how much there is around here. You can chill on the beach, chill on the grass, walk and get food, or see other sites. It is a nice location that is very walkable.

Very beautiful, small beach near Old San Juan. Specifically near Puerta De Tierra neighborhood and…read morethe El Hambuguer Restaruant. A lot of people walk, run, cycle along the trail which is attached alongside the ocean coast. The beach is organized with a nice layout. Parking is close. Places to sit and take in the scenery. You can easily find the place to rent chairs and umbrella if you want. Or you can bring your own chair and sit under the palm trees for shade. Or just lay out and relax. What I like about this beach is that they put up a long row of rocks to break the strong waves. So, you can go out really far and the water is not deep. You can more wade in the water or float. I came during hurricane season, so there were some strong waves crashing, but luckily the rocks kept things safe. I did not notice any restaurants, food stands, nor people selling anything. But I also came during the low peak season so it was chill. Still a lot of people relaxing at the beach. Loved this beach.

TL:DR Easily one of the most generous diving experiences I've had in years…read more Our boat master Scotty provided us with the most generous food & beverage I've had between dives in ages. Fresh sandwich options, plenty of variety of chips, fresh fruit, ice cold sodas, and water, and a genuinely fun crew made the on boat experience almost as great as the diving! Dive master Ruthie was fantastic she made sure that we saw as much as possible, pointed out plenty of hiding marine life for our amateur photography opportunities, and overall was an attentive dive master for our group. We even had a gentleman drop his personal gear off the boat while loading and she geared back up and went back after already doing 4 dives and she made the 50 foot drop to recover his stuff for him. This crew goes above and beyond for their passengers.

If you're looking for a nice relaxing day on a private island then this may be the trip for you!…read moreThis is a group tour that travels with more than just those you booked with. As long as 15 people are on the tour, they will take you to your Calebra. If less than 15 you stay local! There were well over 15 so we were able to tour Calebra. It was so beautiful! Once you get there, they pick you up on a ferry to take you to the boat . The boat travels for about an hour before getting to a private island and that is where you get the guided snorkeling or diving tour depending on what you selected! My friends and I did the snorkeling. As someone who can't swim (I know I know lol) I had a great time. The tour guides were very informative and helpful for all ages and swim levels. They do provide fruit, cold cut sandwiches and rum punch and when you stop . If you're looking for a "party" boat then this may not be for you. Don't expect lots of liquor and twerking etc it's a family type tour, Some of my friends were a bit disappointed by the price expecting that we'd stop somewhere that had a bar and restaurant but it was just a private island (we're in our high 20s low 30s). So idk I think it depends on your expectations but I was okay with everything and the service was great!

Best Excursion Experience - Highly Recommend Castillo Tours!…read more Our day with Castillo Tours was absolutely incredible! Huge shoutout to Captain Tito, Eli, Adrian, Mathew, and Brian--this crew went above and beyond to make our experience unforgettable. From the moment we stepped on the boat, they made sure my family and I were well taken care of. I never had an empty cup, lunch was delicious and on point, and they even took the time to teach guests the basics of snorkeling. You could tell they genuinely cared about making sure everyone was comfortable, safe, and having a great time. The boat was super clean, and the whole vibe was fun, welcoming, and relaxing. I 100% recommend anyone on vacation to try this tour--you won't regret it! And if you can, request this exact crew. I'll definitely be coming back for another round.

Amazing experience! The highlight of our vacation in Puerto Rico. The catamaran was in great shape!…read moreHowever the captain and his crew made the difference, courteous, attentive, hospitable and fun! Every single passenger had a great time! They are great ambassadors of Puerto Rican Hospitality and Castillo Tours quality of service. I highly recommend this experience!

Love it! Full disclosure: The water is quite rough for…read moreswimmers, but advisory signs are posted, lifeguards are on watch-- blowing whistles left and right, and it's beautiful! The rocks and beautiful blue water gives it a beautiful aesthetic. The hotels on this beach are also top tier! Trust me, this is where you want to be!

Believe it or not, this beach is nice but not the nicest in PR. Location for this beach is…read morealongside lots of resorts. But after hanging out closer to the airport side, we got spoiled with the smooth sand and no rocks. Condado Beach is full of rocks so running or working out is a challenge if you're into beach workouts. The beach is public however the resorts do a decent job of curtailing the public patrons. We stayed at Stellaris for the last leg of our trip and the resort gave out wrist bands to ensure employees knew were guest. It was easy to get lounge chairs as they would see us walking from the hotel and the wrist band was a quick give away. If you're a resort guest you'll get towels. Other people who were on lounge chairs with no towels had either paid for the chairs and/or were staying at the cheaper hotels behind the resort. In summation, although the location is live and busy, the beach is not the best on the island but it does the job. Would likely not stay in the area again as this beach wasn't the most beautiful on the trip. When you come to an island, the beach is the most important part and should be the most beautiful place you are.

Karen Vega conducted me through my NAUI Open Water Certification and taught me so much in the…read moreprocess of the testing. Her kindness, skills and knowledge were shared generously as well as sharing the beautiful treasures in the lagoon in which she conducts the testing along with adding in tours of special hiding places of some lagoon critters! She invited me into her underwater world, my first experience in open water diving after my pool training. So beautiful! And then to receive a wonderful record of our dives in a photo flash drive. I will definitely return and recommend anyone to visit Caribe Aquatics!

Karen was so helpful and even though she is not available next week she recommended another…read moreresource. Great business acumen and much appreciated!!!