Store is convenient and always clean but the guy that runs it is very rude. Not worth the stop to…read morebe treated like I was an inconvenience

What should have been a simple experience turned into me getting yelled at by one of the rudest…read morepeople I've encountered lately, his name is Rich, and he's the manager. DO NOT SHOP HERE. I tried to buy 2 redbulls, sounds easy right? The woman at the counter swiped my card and said that it got declined, even though there was $$ on it. She then asked me to swipe my card over 4x, she then called "Rich" the manager (even though I'm pretty sure I heard her also use the word "babe" which is totally professional in front of a customer*eye roll*). While she did that, I checked my bank account and my bank account showed that the transaction went through and the money was actually taken out of my account. I showed them that and the manger then yelled at me and acted as if I was trying to steal his merchandise, when in reality I had just paid for it. I said, "Look, the money was taken out, I paid." he then said, "I DONT CARE ABOUT WHAT YOUR PHONE SAYS! YOU HAVE AN ISSUE WITH YOUR BANK!" and refused to serve me the product I had actually just paid for. All in all, I paid for two redbulls I didn't get to enjoy. I had to deal with my bank to dispute a $7 charge on my lunch break, I was still tired, and I was made to feel like a jerk by a man named Rich. I won't even go here to get gas ever again. disgusting.

every thing from food to service is excellent very reasonable prices and fresh food long lines but…read moreit moves fast specially in the morning I will give for reasonable prices and quality food at least you can't find this caliber of quality and price in near by area. simply great

Love the deals they have, and the gas prices aren't too bad either! The only thing that bothers me…read moreis it feels as if they rush to get you checked out (which I understand sense of urgency) but they are always kind about it. The store is always clean, and close proximity to my house so sometimes I skip my usual gas station just to come there!

The store address 3902 Pepperell Pkwy is very clean store and the cashier's are great we all have…read moreour days by me being a chef and have been a GM before u got to lead by example meaning the gm at the store looks like she doesn't want to be there or she has something against me I see her talking to everyone else but she doesn't speak to me or ask me how my day was but I see her talking to the Mexican and laugh at them the additude she show me is rude every one else speaks and smiles

It's always clean inside, great customer service, and I always get out fairly quickly!read more

Employees there are generally rude but the girl working this afternoon takes the cake. Just stood…read morethere, would speak. I asked for a my items to be bagged and she just pointed to a pile of bags on the counter. I asked if they didn't bag items anymore and she replied she didn't with the worst attitude. Buc-ees will be a mike away soon but not soon enough. It's obvious the ownership and management of these stores have checked out.

Went there this morning. Went in on right side of bldg and was about half way in store when blond…read moremanager lady said " sir u cant come in this way" i said well im already halfway across the store. She said you will have to go back outside and come around to the other doors to come in. The store seperates liquor sales from food side . All that keeps u from going to food side is a little swinging door which i was already half in. Im 58 white business owner and i dont think i look like a shop lifter. So i did turn around and go back out and got in my truck and left. I will just take my business elsewhere