Greg illegally towed a vehicle out of my personal garage at the request of someone who's identity…read morethey didn't verify, he then lied about having it until I reported it stolen at which time he tried charging me for stealing my own vehicle from my own garage. Steer clear of this liar

Lost a tire to my camper while pulling into a gas station. Was able to limp to their shop on a…read moreSunday evening and leave my camper there. Met with Greg the owner in the morning and his mechanic Paul was able to install new hub bolts and lugs. Was back up and running in an about an hour. Wasn't expecting such a quick turn around and that got us back on our trip.

out of town and stuck really good! AAA couldn't find anyone to help, middle of the night! this guy…read morewas the only one to help!

The straps that hold the gas tank under our older Dodge Dakota broke, (from time and rust) leaving…read moreus disabled and what we thought, stranded, in Ironwood, MI. Which was bad, considering we're from Stevens Point, WI and our camper was at a State Forest site south of Boulder Junction, WI. The good was that the vehicle became disabled in Ironwood, instead of the sparsely populated area of northern Michigan we had intended to go for the day. After getting advice from some helpful local folks, we contacted Ramme Collision Center. They got the problem stabilized enough to enable their tow truck to haul ours to their shop, called for new replacement parts, and had our problem fixed in approx. an hour and a half. And at a very reasonable price! Very professional, courteous and friendly folks to deal with. Thank you so very much!

I asked if they sell hand sanitizer, and even though they do the cashier just handed me her own and…read moresanitizer bottle for free. Very friendly service!

I LOVE this place. Clean store, hot food available, clean restrooms, good coffee, you can buy cold…read more12 packs of soda, and the nicest staff you could ask for! ,

My wife's 2011 Honda Odyssey van had a timing belt replacement done at Honda toyota dealership…read more Not 2 weeks later the new timing belt broke destroying the engine. They refused to cover any warranty because I brought my own parts. Lesson learned there. Honda dealership quoted me $5,000 to $6,000 for the engine and labor to swap. So we decided to purchase a low millage engine online for $1,400.00 and had Tom do the motor swap and new timing belt install on the newer engine. It was the best decision we have ever made regarding mechanic work. 2 weeks later we were back on the road and 2 years later it's still running like a new van. And total cost was half of what the dealership wanted.

I needed my lawnmower repaired & took it in for repairs . The staff was extremely friendly &…read moreknowledgeable. My repair was done quickly , correctly & a fair service price . The new facility is beautiful with a wide variety of lawn & snow removing equipment along with a large parts department. I would highly recommend BSE for any & all your lawn/snow maintenance equipment Michael Barger

Terrible snow removal service. They stay in their truck so not all of the driveway gets done and…read morethey block our mailbox with snow instead of clearing it. I'd prefer a snowblower used. They did our walkway once then nothing. Didnt even remove the snow shelf above the walkway. They moved our trash cans to plow which is ok if they were put back. Instead, they put them out of the way from the trash truck and the trash truck had to move them to have proper access(didnt know until after) I can understand being busy but do it right or not at all! $40 to clear the snowplows mound in front of our driveway is a rip off!

By far the best dealership in the entire UP might I even say the state. Staff goes above and beyond…read moreconstantly. Service desk is very knowledgeable and they really put in effort to help you with your issue and get you resolved. Service techs work hard,they even took a look at my buddy's sled to diagnose an issue free of charge. Friendly staff who care about what they do really sets this dealership apart from the rest.

Knowledgeable staff helped us with rental sleds for family trip. We were also helped with some…read morebasic repairs to our non rental snowmobiles

I highly recommend Mercer Rentals for car repair and overall fantastic customer care. On our annual…read moretrip up to Bayfield we broke down just outside of Mercer, a place where we didn't know a soul. Bob, the owner, and his crew at Mercer Rentals stayed open late, did a diagnostic on the van, and ordered a new alternator to be sent up the following morning. But what was extraordinary was that Bob literally gave us his own truck to borrow overnight to make sure our family could get food and a hotel. The following morning Bob installed the new parts and charged us a reasonable amount for excellent work. It's far too uncommon to find a business that takes care of their customers as well as Bob and his team at Mercer did. Bob has been in business for just three years--we hope it's the first three of many more years of excellent quality repairs and customer care!

January 23, 2019 My…read morecar, a 2015 Cadillac ATS, had to be winched out of a frozen drive and towed to Rhinelander GM. Bob Hynes, the owner, showed up on time and was able to move the car with frozen door locks and brakes, which was embedded in a foot of snow and ice, delicately onto his flatbed tow truck. I was really impressed with his skill and finesse. He knows his stuff! When we got to the dealer he even showed the mechanic how to remove the dash to get to the critical components. Bob is a complete professional and gentleman, when I need towing again, I will be calling Bob Hynes at Mercer Rental Sales. Bob Quick Hazelhurst, WI