This past July 2021, we were vacationing in Reelfoot lake area and our water pump went out on our…read morecar. Local mechanic couldn't fix it but he referred us to Blackwell in Union City twenty miles away. Complications on getting a rental so the owner drove us back to our cabin. It was fixed quickly and reasonably (as replacing a water pump can be). They went above and beyond what was expected and I highly recommend them.

After a wreck I needed their service! Did not disappoint! My car looks and drives great!read more

We have been using this company for decades. When my son was a teenager, they were on First Name…read morebasis! I, recently, needed work done myself. As usual, job was well done, and professional. Plus, they detailed the car. Inside and out!

I was hired to come up to TN from FL to move a UTV. When I arrived in Union City at 2:30pm, I…read morenoticed oil coming out of my oil filter. Several of the shops were telling me they couldn't look at it till the next day or after the weekend. This machine had to be delivered in Jacksonville FL by 3pm the next day. Lucky someone mentioned that BUDDYS did auto repairs so I called them to see if they could help. They were very nice and helpful and saw the jam I was in and was more than willing to help. After picking up the machine I drove right over to them and they were able to get me in and figure out my o-ring on my oil filter blew, cleaned up the mess and put a new filter on, filled it with oil and test drove it to make sure. Within 30 min they had me diagnosed, fixed, billed and helped me hook my trailer back up. Because of them I was able to deliver the machine at 2:35pm. If I'm ever back through Union City or any surrounding city I'll be looking for them for anything from a tow to a repair. Thanks Again!!!

Our 18 wheeler broke down on the highway. Buddy's showed up in record time, thankfully, because we…read morewere roasting in the heat with record temps. They got our truck towed to the dealership and then dropped us off at a hotel down the road. It's rare to find such awesome hospitality these days. Amazing service! Thank you

I am a legitimate 1st-time customer…read more After my SUV was damaged by an at-fault driver, their "progressive" insurance company suggested I take my truck to their in-network repair shop in Murray, KY (about 1-hour away). Not having had an accident in many years, I went to 1st Choice because they were close to my home in Martin. The estimate was on Friday afternoon. I was there 5-7 minutes for them to take photos and they said they would e-mail me all I need. They did just that within the hour. I then decided to go with 1st Choice and drop it off first thing that Monday Morning. Not only was that quick as well. They had my rental waiting for me in the shop (clean and warm). I was there for like 5-minutes and was all set. They also said to plan on everything take a week. 1st Choice handled all the work with the company's adjuster, and both called me on Tuesday indicating the damage was more than initially anticipated and claim would be higher - - and that they will handle everything together. No work on my end. On Wednesday morning, the 1st Choice said my truck would be ready that afternoon. I WAS SHOCKED. Repairs, rear-bumper replacement, paint, and even washing my truck was completed in just 2.5 days. When I arrived Wednesday afternoon, my truck was waiting for me in front, we exchanged keys, and I was on my way. Their work is also AWESOME! Good Service, in almost every industry is hard to find these days. Rarely do we (the public) receive service that was memorable, and memorable for the right reasons. This was EXCELLENT SERVICE and in every way. I will be using this experience in my training of staff in my job and will singing their praises and supporting them locally. VERY HIGHLY RECOMMENDED! On a scale of 1 to 5 stars, I give them 6.

had two tires worked on (one had to be replaced due to side wall puncture). Richard immediately…read moretook me in immediately worked on the problems got them fixed. Very easy to work with very pleasant a true believer in customer service. Highly recommend for your tire needs.

Highly impressed with the staff at Hall's Automotive. They know their stuff. When I came in one…read moreafternoon with a stalling car, described symptoms, they knew after a couple questions what was going on. After a diagnostic, it was confirmed. Bobby Hall came into the waiting area and clearly explained the problems, what needed to be done, and cost. They immediately started working on it when I asked if they could, even tho I had no appointment. It was good old fashioned customer service, and as a 62 yr old woman I never felt a second of apprehension regarding the job. They're truly honest and care about their customers and work. Wouldn't go anywhere else now.

As someone pretty new to Union City, I was dependent on the recommendations of the people around…read moreme. I am SO GLAD that I was referred to Hornsby's Garage!

I am from out of state and these guys took amazing care of my car! Great communication and great…read moreattitude would definitely recommend and definitely take my car back there when needed if I'm in Tennessee! Thanks Matt!

Very prompt and fair service. It's nice to see a small business that is still being operated with…read moreintegrity in today's society. We've had several repairs and general maintenance performed on our vehicles, and it's always been done right...the first time at a fair price. Once, I called in for advice, and the owner gave it freely over the phone, even though it meant not bringing the car into the shop.