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Jerry Pybus Electric

4.6 (9 reviews)
Closed • Closed

Services - Jerry Pybus Electric

Electric inspection

Electric installation or replacement

Electric panel installation

6 More Services

Electric repair

Wire repair

Generator installation

Generator repair

Light fixture installation

Light fixture repair

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Peaden Air Conditioning Plumbing & Electrical - Please reach out to us so we may quickly respond and handle your needs.

Peaden Air Conditioning Plumbing & Electrical

(85 reviews)

Got up to a busted water heater, had hot water from the back of my garage to the street. The…read morescheduling staff was very cooperative in getting me schedule for immediate repairs. The person quoting the job was at my home in about an hour, the work crew came to install the new water heater around noon. The crew sent to replace my water heater was great. Did good work and were very easy to work with. Very pleased with scheduling and work. Appreciate their intention to meet my needs. The job did cost a lot more than I expected, I agreed to the quoted price because I needed the work done that day. Peaden was there, ready, willing and able to do the work.

Extremely Disappointed - Negligence and Poor Customer Service…read more I rarely leave negative reviews, but my experience with Peaden deserves to be known. During a regular maintenance visit, Peaden mistakenly sent out someone who did not have the correct certifications to handle an AC System Cleaning & Tune-Up, which I had scheduled. They later admitted they made an error in scheduling my appointment and sent the wrongly certified technician, which I did not know at the time. He failed to check my refrigerant levels. Within two weeks, my air coil froze because of a lack of refrigerant and the capacitor blew, destroying a unit that had been working fine before their service. With indoor temperatures climbing into the 90s, I felt pressured to proceed with purchasing a brand-new system through the same company. At that point, I did not yet fully comprehend how serious their earlier negligence had been or how directly it had caused the failure of my prior unit. When I later confronted them about what had happened, Peaden would only offer me a $350 credit, claiming they had already given me a $1,500 discount on the proposal. However, the proposal itself only shows a "Member Discount" and a "Next Available Install" discount with no indication that these were intended as compensation for their prior mistake, nor was any such compensation ever verbally acknowledged or communicated to me by the salesperson. I paid half of the $10,000 bill in good faith and tried repeatedly to negotiate a fair adjustment to the balance, since the early replacement was needed only because of their own mishandling. Instead of taking responsibility, Peaden ignored my email, one I sent on October 10, 2025, directly responding to their earlier message to me. This week they escalated the situation by sending me a "Formal 5-Day Demand with Intent to File Claim of Lien." This is how they treat loyal customers who trusted them and paid thousands of dollars in good faith. Their communication is dismissive, their internal accountability nonexistent, and their handling of this matter has been deeply unprofessional. I strongly caution anyone considering Peaden to think twice before allowing their technicians to service or install your system. A company that refuses to acknowledge its own mistakes and instead threatens its customers with a lien and accompanying attorneys' fees deserves to be publicly called out.

Jerry Pybus Electric - electricians - Updated May 2026

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