My partner and I had a few sessions of couples counselling with a female counsellor at Jericho. Our sessions felt very clinical, and I felt our counsellor lacked empathy. Not only were the sessions unhelpful, the counsellor was condescending. At one point when I briefly mentioned a past event, she leaned forward, shook her head, and said "and you bringing up the past, how does that help?" I was shocked by her response, and I said, "excuse me?", and she repeated the exact same words. We have since found a much better couples counsellor at another clinic. I would not recommend Jericho counselling. read more

Have been a client at Jericho, off and on, for many years - have ALWAYS received amazing care. Professional and SO HELPFUL, the therapists have helped us through marriage & parenting struggles as well as personal solo work. Recommend Jericho. Counselling 100%. read more

I visited my first ever counselor Noa for 1.5+ years to deal with childhood trauma, anxiety and grief counselling and didn't have point of reference until recent time if anything was wrong. I had to deal with 4 deaths in the recent time and was repeatedly asking her to help me processing it. Unfortunately due to my unusual relationship dynamic Noa decided that it was more important to talk about that instead and to coach me out of that relationship repeatedly asking me to consider ending the relationship with my caring, supportive through all partner of 3 years instead of helping me deal with big issues that I came to her with. On 4 different occasions I asked for some homework - exercises to do, books to read, anything really to help with anxiety and grief and got nothing - was told that she had hard time recommeing anything and we can just talk it out. When I told my friends and my partner about it they shared that story with their own counselors (3 different professionals) and all 3 of them were saying that the approach Noa was taking was completely unethical and was leading me to breaking down my support network and guarantee a paycheck for her not my healing. It took my partner's counsellor 5 minutes to find for me a very famous 500 page anxiety workbook. I am completely baffled why it was so hard for her to do the same after multiple direct requsts. Tldr: using unethical practices to guarantee a paycheck. read more

I have been coming to Jericho now for a few months. I had some initial problems finding the right therapist for me but Dawn was very helpful and dedicated to finding someone to suit my needs. Their office is tastefully decorated and very calming. The view over False Creek and out to the city is inspiring. Someone once told me that no one actually needs a therapist but I wholeheartedly disagree. There are some things you cannot tell your friends and the time where you need more than the perspective your friends provide. They have three offices and I believe they are all easy to access from transit. read more

I started counselling a few months ago in order to learn to cope with a major life transition and to deal with lingering issues from the past. I have being seeing Sandra and am amazed at the positive impact the 5 sessions I have had have made on my life. This isn't the first time I have tried counselling, but as a somewhat cynical intellectual type, I have typically gone in with major defences. Not with Sandra, she is so compassionate, easy to talk to and knowledgeable that I am often surprised at what comes out of my mouth when I see her. She offers great and simple techniques to help me ground myself and be more aware of why I do the things I do and most importantly to be more forgiving of myself: I feel completely safe discussing anything with her, which is quite rare. Jericho itself is very accessible (the False Creek office for me). It is also easy to book appointments and to reschedule if need be. The office is welcoming and the staff very friendly and unimposing. I have nothing but good things to say about the service there. read more

I go to Jericho Counselling for private counselling appointments but have also attended a group therapy series there. My group sessions were 4 times on one topic with other adults. We did a mixture of discussions, brainstorming and short mini lectures and relaxation techniques. I recommend the group sessions because it was helpful not to feel alone with, my challenges and became friends with another woman in the sessions. Also, found the counselors who ran the session were knowledgeable and synthetic. Now I am doing my own private sessions. They cost more than the workshops. I went with the second counselor in met. I choose the frequency of my appointments so it is not a package or set number of times. My health plan covered some of the cost. I find that my counselor is really helping me deal with an ongoing family issue. She is professional and we created a plan together. People in my life and colleagues have mentioned that I seem less stressed and I am sleeping better. I am happy to recommend them to others. One thing I will mention is there seems to be a lot of construction around the Broadway building. Sometimes the elevators take a while too. read more

Jericho Counselling Services - Counseling & Mental Health Near Me - Vancouver, British Columbia

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Met with Robyn Pitman. At first, she seemed nice and caring but gradually she became condescending and often judgemental which I found not only unprofessional but also unethical. To be honest, she should not be allowed to provide counseling services. Avoid at all costs. read more

Only after your $$. Makes you pay up front and if you miss an appointment there is no refund. No discount offered, just plainly takes your money without doing any work. Everyone is busy, and Ive been to many other counseling services where a fraction or less is charged for missed or late appts. read more

Just no substance behind the counsellors. The obsession with money is also really off putting. Credit card on file in case you miss an appointment. First appointment paid in full in advance. Asked for full payment the second (literally) you give reception details of the appointment you have come for. If you enter a room with a counsellor, even for 30 seconds, and entire one hour fee is payable. If you pay cash they keep the balance and take it from your next appointment. No evidence for the claims they make that "they care". They care about money and offer very very little in return. Much better companies in Vancouver with much more substance and much less obsession with money than Jericho. Thinking of going here? Just don't. That simple read more

My partner has been seeing one of the Jericho counsellors, Jane Thomas, for about ten sessions. For her particular case, she was not happy with her sessions there. Now she is seeing a registered psychologist somewhere else and she has improved a lot. About our experience with Jericho counselling, there are things that I cannot accept in any ways. I believe they set their profit on much higher priority than patients' health. Here is my story: My partner needed a letter from the counsellor for her work. Jane Thomas (the counsellor) wrote the letter and charged us money of course. Then we called and set a time to pick up the letter. We went there and saw Jane. She asked my partner to come to the room and have a chat about the letter. My partner told her that she does not want a session and just needs to pick up the letter, but she said it's ok and they went in, talked for 5 minutes and picked up the letter. When we were paying, she charged us for the letter and a full session (extra $110)! when we refused to pay, she showed us the form that my partner had signed on first session. The form said that once you enter the room you will be charged in full! This was a terrible experience and we don't go there again ever. Another thing to note is that none of their counsellors have registered psychology degree. Instead, they have registered clinical counselling degree which is a much simpler program. Most of health insurance extended plans do not cover this. read more

I had pretty bad depression and seen Johanna three times. At just over $157/hour what a bargain. Told me I may be put into hospital against my will and have no say in it. When my appetite completely went no problem for Johanna: Have a smoothie. When things got worse no problem for Johanna; get exercise. What a laugh you are Johanna. Dangerous and taking money under false pretences yes but what a laugh. read more

Well Dawn I am no longer living in Canada and I am perfectly happy for you to answer my questions here (I have detailed everything in my previous posts). For starters: Did Johanna and my wife discuss the setting up of an email account at the stat of counselling where they could communicate with each other without my knowledge (I can provide you with the email address they communicated on if you want? Is this professional and ethical behaviour or unethical and a clear demonstration of bias in couples counselling? Was Johanna's first statement to me to tell me I may end up in hospital, against my will i.e. sectioned under the mental health act, and have no say in the matter? Where did she get the information to justify this statement from and in what way is she qualified to make such a devastating statement to a new client? What did she hope to achieve by making such a statement other than extreme distress to myself? Was Johanna's second statement to me to tell me my depression has had a major effect on my son? Where did she get the information to justify such a statement from and, apart from emotionally devastating me, what did she hope to achieve by this? I am happy to provide you with a signed statement where my son will detail the exact opposite and he himself was extremely distressed that such a thing would be said to his dad. I await your reply read more

I wanted to give a big happy shout out to Jericho Counselling, and in particular Johanna Wickie, for helping me to move past my feelings of grief and loss over a broken relationship and building me up to be the strong vibrant person that I was intended to be. Without revealing a lot of my situation I was able, through my sessions with Johanna, learn about the mistakes that I had made and perhaps more importantly the mistakes that I was not responsible for. Perhaps it was the right time - I was certainly at the lowest that I had ever been in life - but I must have been ready for a change. I just needed to find someone who could ask the right questions and gently nudge me when needed. And that's what I found with Johanna. I'm glad that I took advantage of the half hour introductory meeting. Because although I had spent a few days prior reading and researching before choosing and booking an appointment, that face-to-face sealed the deal. I felt I could work with Johanna and as it turns out this was exactly right. Calm, quiet, passionate, funny, emphatic. What better qualities could you wish to have in someone when you're sitting across from them, pouring your heart out while trying to blot tears and a snotty nose. When you're looking for a counsellor ask yourself what you want, what you are willing to do, what you are willing to let go and how you want to move on. It helped me to read what others had said, I hope these few words will help someone else make that journey. read more

My family has been going to Jericho for help, guidance and support for almost 10 years now. We have individually seen a few carefully selected counsellors over this time. It has been a transformative and boundlessly beneficial experience for us. Thank you! read more

I saw Serena over a few months and she absolutely exceeded all expectations. She has absolutely changed my life and I can't speak more highly of her. She is completely professional and uses evidence based practices, and also managed to make me feel completely supported. I left every session on a high. Thank you Serena. read more

I am pleased to report that I received a very helpful response from Dawn, owner of Jericho Counselling. She is results oriented which I appreciate very much. Thank you! read more

I went here to get some help with stress and anxiety. I first went to the initial half hour session which is more like a meet and greet. I liked my counsellor right away. We worked on a plan for activities and actions that I can do every day to help me feel more in control and also, looked at areas of my life that were causing me more anxiety and went through them one by one. My counsellor explained the physical (bodily) aspects of stress and anxiety so that when I feel that way, I actually know what is going on. I also attended a support group there which reinforced what I was learning for coping strategies. I was going weekly and now that I feel more adjusted, I go just when something comes up. I like that I could get a weekend appointment. The Broadway location is really convenient for me. I was treated respectfully and with patience by the secretary, too. I have recommended Jericho to a couple of friends already who have since thanked me. I am also finding that I am sleeping better now too. I wish it was covered by my insurance though, right now the plan I have does not cover counselling so I am paying for it personally. read more

Went for couples counseling. One visit together. Next two visits separate. Could have sent me an email to cover what I was told in the second visit. So I feel that two visits one her and one me were a waste of time and money. When I go to get a service I expect that service. And to top it off my extended benefits would not pay because they are not registered phycologist's. So investigate before diving in. read more

I needed help on Good Friday, 2015. I found Jericho Counseling on Yelp and read a review and thought I'd call and leave a message. I called and was so very surprised and so happy to have someone pick up the phone and take my call. She was so helpful in connecting me with Dawn Schooler - I could not have imagined that help was so readily available - and effective. Dawn has guided me through my separation and divorce and offered tremendous support during what might have been a very isolated and solitary time of my life. I would recommend Dawn to anyone who is serious about making changes in their life. read more

After spending fourteen months in an addictions treatment facility for a twenty-five year addiction to alcohol, I knew there was nothing further to be gained from staying in the facility any longer. I needed to return to the "real world." The greatest asset I knew I needed was a support system and I had a fairly decent one yet not complete. I knew I needed to continue with some form of counselling when I found an advertisement for Jericho-on a bus of all places. After having the same primary counselor for the time I spent in the treatment program, the last thing I cared to do was start anew with another counselor. Yet I did. Nervous as hell, not sure what to expect having had so many previous horrible experiences in the past before treatment. I met with Ashley for the thirty minute consultation. Whether this was fate or simply the luck of the draw for me(I believe this was fate), I am still seeing Ashley every two weeks for personal counselling some eighteen months later. Through my interactions with her I have become better equipped to deal with my life on a daily basis. Our conversations do run the gamut of the emotional spectrum yet I always leave the office with a feeling of accomplishment that we have engaged in the matters at hand succinctly and with the utmost professionalism on her part. The empathy and compassion shown from her towards my well-being, mind, body and soul is nothing short of compelling for me. I have personally recommended this group many times to others and shall continue to do so because of my own experiences with them. I am not easily impressed yet this has been an incredible help for my continued sobriety and shall be for some time to come. I cannot say enough about this dedicated group of professionals. read more

I saw Johanna Wickie for many sessions. Unfortunately for me she was not insightful. If you need someone analytical, and who can really help you, consider going elsewhere. She didn't build on what was already discussed. If you just want to talk to someone, she will be happy to sit and listen. If your goal is to get to the root cause and to turn the corner and become better then that may not be the outcome. I have friends who go to counselors, and they are asked to read specific books, do work between sessions, where the counselor seems to be more proactive and vested in their well-being. My sense was that Johanna was coasting from one client session to the next. Or perhaps she books too many sessions in one day, that she can't give them proper focus and attention. I hope this isn't unfair, as I am only writing based on my experience. If someone is looking for help, they are already vulnerable, and they deserve to have someone who is able to help. read more

There is so much I can say about Jericho Counselling, but nothing would do it justice so I'll keep this short. Dawn gave me my life back. I received fantastic therapy for OCD which returned me to a normality that I thought was lost. Another thing I notice about Dawn is that she genuanly cares about her clients and always does her best to find time for you. If you want a counselling service that you can trust, this is the one! read more