I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

​As a first-time home buyer is intimidating, but James gave us a massive advantage. He knew exactly…read morehow to structure our offer to stand out. The process went easy and smooth. He treats you like family and grateful for his guidance. Highly recommend to use James!!

James and Justin were amazing to work with. They were so patient with me throughout the entire…read moreprocess and never once made me feel pressured or rushed into anything. On the very first day of looking at homes, they showed me great options, and I ended up finding the one I wanted right away. They really helped guide me through the decision-making process and made everything feel smooth and easy. The whole process moved incredibly fast, and I was able to get into my home in less than 20 days. I would 100% work with them again when I'm ready.

A great professional team. Our home sold very quickly - a testimony to their expertise at…read moreevaluation. The whole process was smooth and easy. Ryan and Mason were a pleasure to work with. Arthur W

I have known both Mason and Ryan for many years, but haven't had the need for a realtor intile…read morenow. They are both very professional, great listeners and gave me expert advice when dealing with both the sale of my home and the purchase of a new one. I will use them again if i am ever in need of a realtor. Rhonda Prout

Julie was absolutely on top of this transaction, she was always informative on any updates, and she…read moreworked with me in getting this transaction closed. Would definitely recommend her to everyone that is wanting to purchase property. She brings a lot of value and knowledge in the real estate transaction, you will not be disappointed. Call her today and make her your real estate professional.

Julie has helped us now with several homes and always went above and beyond…read more For one, she doesn't sleep, like ever. She responded at all ungodly hours or the night and morning. She always made so much time for us it felt like we were her only clients when I know she was juggling things, she just never showed it. She never treated us like just a client and didn't waste our time with horrible homes and more so, never made it seem like we were wasting her time with stupid questions. If we saw a house pop up randomly, we were in looking at it immediately and if we couldn't make it, she'd go look for us. She will always be our realtor!

This review comes long overdue, and for this, I truly apologize, Jeff…read more Our journey with Mr. Jeff Kack started back in mid-2021, just after the COVID pandemic. The housing market was still "popping'" given the low interest rates & low inventory, the competition was fierce! My wife and I rented throughout our lives and were anticipating purchasing a home, considering we were expecting our first born within the next few months. As first-time home buyer, we didn't know what we were doing without the slightest clue on what closing costs or a fixed interest rate was! All we had was a dream of moving out to Redlands as soon as possible. After perusing through Redfin while working night shift one night, we found a home that was newly listed. It looked promising, but again, we didn't know what we were doing! We had absolutely no one to show us the property! At the risk of losing out on a potential purchase, we reached out to Jeff for the first time that morning, requesting to see that property. In hindsight, this was an insane approach and an unreasonable request! But bless this man's heart ... Jeff Kack MADE THIS HAPPEN. Without so much as a formal introduction, he quickly reached out to the seller's agent, coordinated with the seller, and led us through the property, all within the next hour! This event marked the beginning of a beautiful journey to settling into our forever home roughly a few weeks later. Suffice to say, the first property did not meet our expectations (we learned very quickly that fisheye photos are quite deceiving), and Jeff was intuitive in picking up our vibes on the home before we had a chance to debrief after the showing. Despite our impatience, Jeff took point and led us on our search the RIGHT way. He sat us down for a full evaluation, discussing what we were looking for in a home, at what price range and in which desired area. Jeff's attention to detail and patience is truly unparalleled compared to other real estate agents (speaking from experience). His genuine approach was not what some would describe as a "typical sale." We could tell Jeff really cared about the home we would eventually settle into and raise our family. We NEVER felt like we were being forced or rushed into making a decision. Jeff ALWAYS had our best interests in mind despite our own impatience and shortsightedness throughout the process. No, instead, Jeff made EVERY effort into accommodating us, and within just a few weeks, Jeff was showing us the home we would eventually purchase and continue to live in to this day. Notably, Jeff's altruistic nature persisted during the purchase of our home, including inspection & financing. Despite going through my own mortgage broker, I ended up going with Jeff's recommendation, who offered us a RIDICULOUS interest rate, even for that time! However, there was a misunderstanding over the closing cost which caused a subtle rift between the broker and myself. Let me tell you, regardless of the plethora of deals Jeff may have conducted with this broker in the past, I felt Jeff on my side and even offered to put up his OWN money into the closing costs in lieu of a reduction in an already reduced interest rate. Seeing this, I knew I wasn't dealing with the majority of personalities we encounter in our current social landscape. Jeff was and continues to be a special dude that ALWAYS looks out for others, and for this, I'll always be grateful for. We closed back in late 2021, and Jeff continues to maintain contact TO THIS DAY. In fact, it was Jeff's persistence in which we went out for coffee this past weekend just to catch up, and I had a blast! He continues to be an invaluable resource, which reminds me of one time when my toddler had spontaneously activated my home alarm (which had never been used since I moved into my home) roughly 2 years after the purchase. With precious seconds counting down until the system armed the motion detectors and sirens, I phoned a friend (Jeff) after not speaking to him for months, and although he was in the middle of putting his infant to sleep (again, so sorry, Jeff), he found the PIN code and texted it over to me, successfully disarming the alarm. Looking back, we had an exceptionally good time looking for our home, and it was only possible because of Jeff. It's rare in this day and age, but he is genuine and an overall, stand-up guy that works intentionally for those around him. What started off as strangers in pursuit of a reasonable transaction, I found a very good friend whom I intend on keeping around in my life. If you are looking for a similar experience, I highly recommend Jeff Kack as your real estate agent. Even receiving a fraction of what he offers promises stellar service, but we were blessed with Jeff and had a phenomenal experience, and for that we'll always be grateful to this man. Jeff, you are the man, sir. Thank you for EVERYTHING. - Danny

I am blessed to see Jeff each week in a business meeting and also to have cleaned homes for his…read moreclients. Jeff Kack is very devoted to doing things at a very high level when it comes to diamonds, diapers, downsizing, divorce, and in rough times of death. He carried himself w compassion, value, and integrity. When cleaning the homes, it was nice hearing from the customer how happy they were w Jeff and his taking great care of them. Way to go Jeff!

We moved from being curious about moving to being buying and selling in the span of 45 days!…read more Anthony managed to help make this happen and we are grateful for his assistance. He was respectful, patient, helpful (he insisted on helping move a couple of big pieces of furniture.) He seemed to really care about our family and kids. We did this during the pandemic and we encountered several obstacles. He was always a quick phone call away and willing to dive in to help manage. Our process was complicated due to timelines, and Anthony managed everything with upmost professionalism.

Anthony Grynchal is the most honest, hardworking guy I know! Always does the best for his clients…read moreand goes above and beyond

Christopher is reliable and attentive. He really helped me during my tenant application process. He…read morewas available to answer my questions and gave me the best advice when negotiating terms. He was patient while reviews my contract and explained what worked best for me and my preschool. With his help I was able to find the perfect commercial location for my preschool/daycare business and I'm very grateful. He goes above and beyond when helping and truly gets things done. He made this process easier for me and truly made a difference.

My family and I had a tough situation with a property line dispute. And if it wasn't for…read moreChristopher, I don't know where we would be. Chris was very detailed with his research very informative about our situation and was available anytime we had any questions or concerns. Very professional well spoken and never once did he treat us like customers, but more like family. We are indebted to Christopher for his time and dedication during this process.

Great real estate agents, and office. Ask for Sandy Kohler. She's one of the best real estate…read morebroker's, and agent a buyer or seller could ask for!

ZERO Stars! Not sure if they have 2 offices, but they are also located in Claremont…read more If you want deceit, lies, incompetency, sign up here. If you want a realtor who does NOT work weekends (even tho the business hours say they do) sign up! If you want a realtor who won't have open houses (because they say no one buys houses at them), who doesn't follow thru with anything, who is hard to reach, and who does nothing once they trick you into a lengthy contract ( and then claim to spend so much money on thier clients to advertise their home), these are your people! If you DON'T want to sell your house, welcome home.