The most amazing staff and care. Been coming here for years and they're like family. Dr P-B is a…read morevery pleasant and kind person and makes everything so much easier than I anticipate.

I first chose Dr Bailey because she accepted my insurance. I have been back now 3 times. My first…read morevisit for a 6 month check up was with the assistant who was very good. Then came Dr Bailey, so I expected the hello and goodbye fly by that I have always gotten at other offices. She came in, sat down, explained what was going well with my teeth, what could be improved, and what my options were. Then she listened to me. I kept waiting for the punch line or the big sell. I never got it. Coming back I have received excellent, detailed care and improved my education about teeth in the meantime. The staff treats me the way I wish my family treated me. The practice is plenty busy. So why aren't they swamped. Because they are in Graham rather than a metro area. Please don't tell anyone else about this office except maybe your immediate family. Thank you Dr Bailey for your excellent patient care and for your Godly staff of professionals.

I hate going to the dentist like ALL of us do, but Dr. Dornblazer and her staff are awesome!!!…read moreGreat personalities, make you feel right at home and the experience is traumatic free!! :)

I have been putting off writing this for quite some time because I genuinely enjoy the care I…read morereceive from the hygienists and the dentist. They are the reason I have continued coming to this practice. I also understand that this office chooses to remain out-of-network with Delta Dental. That means I pay approximately $120 out of pocket for my routine cleanings, receive reimbursement directly from Delta, and then personally bring the insurance check back to the office. While this process is certainly less convenient than visiting an in-network provider where I wouldn't have to pay upfront, it has been my choice to continue my care here because I value the clinical team. Unfortunately, my experiences with the front office staff have become increasingly frustrating and have made me question whether I should continue as a patient. Over the years, my employer has gone through several mergers and acquisitions, which has resulted in my dental insurance changing multiple times. During one visit, the insurance coordinator asked me in front of other patients in the waiting room, "Your coverage is changing again?" That felt unnecessary and embarrassing. Insurance changes are often outside a patient's control, and verifying coverage is part of the administrative process. Another recurring issue is that I am repeatedly reminded--often multiple times during a single visit or phone call--that I need to bring in my Delta reimbursement check and pay my balance. I have been a patient for years and have always paid my bill. I routinely drive 30 minutes to deliver the insurance check once I receive it. Being reminded over and over, often within earshot of other patients, makes me feel as though I am not trusted, despite my consistent payment history. I have also found that whenever I question or seek clarification about insurance information, the front office staff immediately become defensive. Rather than working collaboratively to resolve the issue, I am often reminded of their job title or told they are correct. At this point, the interactions feel dismissive and, frankly, targeted. Whenever I need treatment beyond a routine cleaning, it becomes an exhausting back-and-forth between the office and Delta Dental. Delta tells me the office has submitted something incorrectly, while the office tells me Delta is wrong. As the patient, I am left in the middle trying to sort out issues that should ideally be resolved between the provider and the insurance company. Even something as simple as calling to schedule an appointment results in being reminded two or three times that I will need to pay. Again, I have been a loyal patient for years and have never failed to meet my financial responsibility. These repeated reminders have become unnecessary and make me feel like I am being treated differently than other patients. I wanted to share this feedback because I truly appreciate the excellent care I receive from the hygienists and the dentist. My concern is not with the quality of dental care--it is with how I have repeatedly been treated by the front office. I hope this feedback is taken constructively, as I believe every patient deserves to be treated with professionalism, respect, and discretion. I have made the decision to transfer my care back to Chapel Hill even though it's a significate longer drive.

So here's the thing. I'm 77 years old, and that means I have been going to dentists for over…read moreseventy years. Dr. Fulton and his associates are by far the best ever!!! Thorough, careful, gentle, and everyone is super friendly. After all these years, I actually enjoy going to the dentist now that I've found this group. Ron

on my first and so far only visit Dr. Fulton performed no extra oral examination a cursory intra…read moreoral examination lasting merely a few seconds glancing via mirror here and there . i have no confidence in his professionalism expertise or knowledge .

Triple love Dr Mary,,don't know anyone that doesn't.. She and her Assistants are wonderful, fair…read moreprices, zero pain, knows her stuff, kind! Easy cleaning,,exam great. I trust these professionals!

Not up front about being out of network. Racked up high…read morebills $$ for cleaning and xrays for children before I realized. My fault for not checking but expected more from a professional service. Never upfront even when bills started rolling in - stated insurance sending you checks to cover???? Protect you wallets with this Dentist!

I'm not sure why the reviews of this practice are not so good. Dr. Orr is wonderful. I've never…read morehad a problem with the service. Staff is friendly and very professional. I don't love getting my teeth cleaned, but they do a great job. Dr Orr just fixed my chipped front tooth and it looks perfect. Give them a try.

Been going to Dental works for many years now. They are so professional and caring there is no…read moreanxiety what so ever. I've never experienced any pain whatsoever. Great people, Dr.Oler is the best ever.

Excellent Care Myself and my wife have been under her care…read moresince 2019. Weare highly happy with her service. The staff memebrs very friedly too.

I was a new patient and had terrific care from reception to having Dr. Saxena (her son) actually do…read morethe plaque scraping so he could get to know my teeth. I don't have insurance and found their pricing in line with other dentists. I am also anxious with dental work and felt relaxed in the chair. A first!