After conversing with Joe about the different qualities of food brands, I can rest confidently…read moreknowing that Oreo is living his best life! Such friendly staff who greet me at the door and ask about Oreo. It really feels like I'm around family!

I recently stopped shopping here…read more My vacation was disrupted for over an hour overlapping two days over the need to cancel / reschedule an appointment that was to occur over my vacation time... an appointment that I had canceled / rescheduled before leaving town but had not been fully addressed by Mutts & Co Grooming. I was told that even though I had grooming appointments booked for the remainder of the year that my July appointment could not be booked because I did not have a method of payment stored within their new online booking portal. Storing a form of payment on an online booking portal is not something I would ever do and did not appreciate the effort that Mutts & Co put into trying to convince me otherwise during my vacation. I was away for five days. I was interrupted during two days of my vacation over this matter. The unfortunate part of this story is that Savanah is amazing at grooming my fur babies; however, I will not place a method of payment within their online portal. I now need to make alternative arrangements for grooming which is not at all appreciated. Life is busy enough without arbitrary and unplanned side quests. Mutts & Co does offer a variety of healthy products for cats and dogs. They are good about assisting you to the car with large orders or even assisting with curbside pick up. However, all of the products that they carry can be gotten through online retailers. My only other complaint is that they continually store the shopping carts on one side of the store and shopping baskets on the other side of the store. Their shopping carts require the use of a shopping basket too as items fall through the shopping cart when used alone. Disabled persons have a hard time traveling to each side of the store to collect a shopping basket and shopping cart. I would point this out each time and would return to the same set up the next trip.

Very good. Dawn is EXCELLENT. We have a Scottie which are difficult to groom but Dawn hits it out…read moreof the ballpark every time and our girl looks beautiful consistently. Highly recommend!!!!

Called to schedule an appointment here because of the Yelp reviews. Lindsey saw Zeus. She's just a…read moretiny human so I was nervous since Zeus is just shy of a 100lbs. She had him looking like a show dog! He was so proud of how handsome he looked. :) I just schedule another appointment with her in February. I'm not going anywhere else!!

Kellie did an amazing job grooming my pup! He looks so handsome. He loves her. Every time I just…read moresay her name at home, he goes crazy and is ready to go see her.

I will start by stating that I brought my 7lb Maltese yorkie to TLC 2-3 times before I decided to…read morestop going there. When I took my pup there recently to Whitney, he came back with a great cut but when we got home, he was shaking and pacing like he did when he was coming off of sedation from his teeth cleaning. He was so distraught and nervous, unlike any time I had picked him up before. he would not eat or drink and hardly wanted to go outside or play at all. I called TLC and the owner called me back and assured me they would check with Whitney to see if he was scared by another dog or something else. They never called me back after that, not even to check on my pup. I took him to the Shaggy Shack instead and explained what had happened at TLC. They said they had heard this from another client recently as well! And they also complained that they did not get a call back! Something strange is going on at this groomer. Proceed with caution!

They came out here to groom my dogs. I then asked for their best groomer photos of the dogs she…read moregroomed. They refused.

My absolute favorite groomer of all time! Kim is a caring,…read morepersonable groomer that comes to your home & grooms your fur babies. My little man is a rescue and he is HORRIBLE at the groomers which has lead me to (attempt) grooming him myself. It became too much of a burden with him being a white, long haired dog, so we took a leap of faith & decided to go with GroomNZoom. Best decision I've ever made. The service was quick, convenient & I swear my dog was happier after his grooming than I've seen him all week!!! Highly recommended especially for people with stubborn dogs!!

Alysia is always so patient with my anxious dog. The fact that he likes her and is happy to see her…read morelets me know, she treats him well. She does a great job grooming him!

I love doggy day spa, and my dog too loves them as well. they do a wonderful nails and filing…read morethem. It's a two person but he looks forward to it. I night before and he actually knows anticipates. I also use the self wash & love it. These folks are so very friendly and cordial. I recommend them to anyone. I love giving my business to a small business that strives to please their clients. I hope I can always afford you.

We just moved to the area and sent our dogs to All Tails for the first time this week. It's some…read moreof the little things they do that make this a place we'll keep coming back to. Things like a fenced in parking lot so in the event a leash slips you are worried about your pet running into the road. We've had to purchase different collars in the past to take them to daycare, at All Tails they already have you covered. Check in and pick up are a breeze. And most importantly they keep the environment safe for your pets! The products of all of that are peace of mind for us and tired pointers when they come home!

They take good care of our dogs and really seem to care and realize they are family…read more Thanks for everything! Will always remember.

We brought our Coton for a grooming and told them please leave him long, just trim and clean him…read moreup. We figured a "luxury" dog spa with a three hour appointment would do a good and gentle job. When we picked him up his backside had been shaved almost to the skin. This area is now extremely irritated and on the verge of bleeding. The dog is rubbing and licking himself incessantly. We called and explained we were very unhappy. The groomer told us that there was nothing she could or would do, that she "had to" shave him because she said he was matted. He had just been brushed the night before and was not matted, but even if so, there was no reason to shave him to the skin and cause this level of irritation. Either take the time to de-mat (the appointment was three hours long) or inform the client that you could not. We did not authorize her to shave him like this. In the dogs 10 years of life, this has never happened once. When I asked why she would not refund the money, she said that well her regular clients know that sometimes the dog will come home with "an itchy butt." From her response, I have a feeling this is not the first time she has been confronted about this. She also suggested we call the vet and that if things got worse we might have to take him to the vet. We did call the vet and even with the Benadryl and Cortisone, he is still miserable. Here is a picture of the area. Needless to say I would not recommend this place to anyone unless you want to deal with a total unprofessional person who will not take responsibility for a terrible job. Feel free to make up your own opinion. Update 1: Second picture is third day post-grooming, the area is now getting worse and starting to scab. Unfortunately the vet is not open tomorrow to go get antibiotics. We spoke with one of our old groomers who said likely this was due to a dull or hot clipper and that in any case the groomer should not only provide a full refund but also pay for the vet visit. As described above, the groomer is taking ZERO responsibility, not refunding a single cent. Feel free to Youtube "clipper burn" to see what happens to a dog after this happens. Its not fun and the dog is miserable, aggressive, irritable, and requires constant monitoring so as to scoot on the floor to further inflame.

Had a great experience. They were so kind and I could tell my dog, Gus had a good time too. They…read moregave him a nice treat and seemed to really care for the dogs they were grooming. Before and after photos below. Can't thank them enough!

We took our rough collie here after deciding we weren't happy with the place we had been taking her…read morefor her monthly bath and grooming. We had taken a dog of ours to Aimee's about ten years ago. I'm happy to say that we had just as much of a positive experience this time! The staff was friendly, professional, didn't complain about the mats behind her ears, how long it took to groom her, etc. We will definitely be going back!

Very affordable and they get the job done quickly. No super early drop offs. Nothing fancy, just…read morethe basics

Very nice staff! Went the extra mile to call hops vet to get vaccine info since I couldn't find the…read morepaper work. It's was hops first bath and trim and they did a great job! He seemed very happy and looked very handsome (: They call you immediately if you don't want the doggie in a kennel for long after the appointment.

I love taking my doggies here! They get treated so well, and everyone is so nice and accommodating…read morewith my schedule. Super convenient off 270. Also really close to work for me, so that helps. Doggies always get shaved down and come home with no scratches or accidental clipper marks. They always come home looking so fresh. Pricing is pretty decent too, especially since I only bring them every 5-6 months.

We've had our cat Tiffany for 5 years now and after 2 or 3 years she started blowing out her coat…read moreand developing mats in the Fall/Winter (she's a Siberian). We tried to brush her out everyday, but we couldn't keep up with the mats! Tiffany is also sensitive to brushing/combing. The groomer, Emily, did an excellent job removing Tiffany's mats and even suggested having her preemptively shaved, so it's less of an issue in the future (and also cheaper). She recommended giving our cat gabapentin 2-3 hours beforehand to calm her nerves as well. We got some from our vet, Cats Only, down the street. Tiffany is a nervous cat, but Designer Paws did an amazing job of keeping her calm and she was in and out in around 30-40 minutes. They gave her the classic lion cut, which works great for her coat color. I'd highly recommend Designer Paws Salon in Upper Arlington. Their staff is friendly and helpful and their groomers are talented and caring.

Rhemi has always done a great job with our dog. She listens if I want a little different style and…read moreit always comes out well!