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    Jennifer Nangle - Taylor Properties

    5.0 (1 review)
    Open • Open 24 hours

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    9 years ago

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    Sandcastle Realty

    Sandcastle Realty

    (32 reviews)

    Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

    We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.

    Rehoboth Beachteam - Coastal Delaware Real Estate - Two of our favorite sellers, Tara & Jamie, with Carla on the Rehoboth Beach Boardwalk.

    Rehoboth Beachteam - Coastal Delaware Real Estate

    (2 reviews)

    Carla was so helpful throughout the entire process. First of all, she grew up in Rehoboth Beach…read moreand knows everything about the town. She drove me through the town and showed me an honest view of the good and bad sides, adding a local's insight to the changing marketplace there. She really listened to what I was looking for and went out of her way to contact people to who might be interested in selling. Once we picked a place she handled all the negotiations and I ended up getting the place I wanted at a price that made both me and the seller happy. - When I went to Delaware for the settlement she helped me find a hotel that would take dogs. - After I bought my condo she continued to help me by recommending contractors who ended up doing an amazing job. I needed help managing the upgrade projects, since I don't live in Delaware, so she kept a set of my keys at her office to give to contractors who did some of the work when I wasn't there. She even lent me a ladder when I was painting. Then she hooked me up with a rental agent so I can rent the place for the summer months when I'll be out of the country. - My place looks great now and is exactly what I wanted. I can honestly say it wouldn't have happened without Carla.

    Pat Campbell White and her team were wonderful. they were extremely helpful in walking us through…read morethe selling process. Everything they did was top notch! Pat herself knows everything there is to know about the real estate industry. She was kind, professional and there to assist us whenever we had any questions. If you are searching for a realtor, then please call Pat! She will get it sold!!

    Jennifer Nangle - Taylor Properties - realestateagents - Updated October 2026

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