I am a physician who has been referring patients to Dr. Karmali for seven or eight years (maybe…read moremore?) and after years of seeing her work (from the outside) and hearing patients tell me about her, I would say that Dr. Karmali is easily one of the best primary care doctors in town. Her best quality is that she really listens to patients. It's so often that patients come in presenting with one thing, but if you take a few moments to talk with them, you discover that is not the real issue at all. For example a patient coming in with elbow pain, where she finds out it's not just a presentation of elbow pain but really the patient is extremely stressed and clenching their arms at night, causing elbow pain. So the real problem is anxiety not elbow pain. Dr. Karmali actually takes the moments needed to find that out. My patients love her and I appreciate having a skilled physician to refer to when I want to have a MD on board. In a world of seven minute office visits, where you walk in, get a scrip for your "problem," and walk out, it's rare to find a MD who actually practices such caring and quality medicine. I truly can't recommend Dr. Karmali highly enough, Swedish is beyond lucky to have her!

Dr. Karmali is the best doctor I've ever had, and I've had great doctors in the past. I visited her…read moretowards the end of last year as a new patient and she spent about 30 minutes getting to know me before checking everything that I asked her to. She made me feel comfortable and relaxed every step of the way, talking me through everything. Dr. Karmali is extremely kind, attentive, gentle, humble, and calming. She went to UW Med School, so extra points for that! Another cool thing is that Swedish uses MyChart, an online personal health record system where you can see your medical history, appointments, messages from your doctor, etc. Strangely, when I called to make an appointment, the receptionist said that Dr. Karmali did not have any openings until January 2015. However, when I went online to MyChart, I saw multiple openings between now and the end of the year. I ended up making an online appointment with Dr. Karmali for early December and cancelling my phone-made appointment with another doctor at Swedish. I am so excited to go see Dr. Karmali again soon!

The best doctor visit I've ever had. She's totally non-judgmental (I'm part of an alternative…read morelifestyle that effects my medical needs) and really cared about listening to my concerns, explaining anything I needed explained until I understood it. When I mentioned my family members (also patients, but it was my first time there), she quickly recalled who they were and spoke knowledgeably about them. UWMedical also does a thing where you can get test results online and email with the doctor if you have any questions; this is very convenient.

I've been seeing Lucy Hwang since 2015, and she has been great! The reason why I start to see her…read moreis that I was living in U district and she can speak Mandarine which can be useful for me as I don't know most medical terms. Lucy just helped me with my pap smear this January annual check, and I have to say, this time is so much better than the one I did in UW Hall Health Center.

I know that family doctors are some of the most underappreciated professionals in the medical…read morefield. My PCP, Elizabeth Hutchinson, has been indefatigably conscientious, generous and kind to me since I've under her care. The Ravenna clinic has excellent facilities, so even though the work load and attendant pressures must be enormous on her and her colleagues, I am gratified that her physical work environment is first-rate. (The rooms are apparently soundproof, with the result that one does not hear the chatter of staff in the hallway or other rooms. This is the first of its kind, in that respect, in my experience. How nice not to be in the cross-fire of other people's conversations, a strange thing indeed in this country). To care for so many patients under the current conditions is nothing short of miraculous.

Good quality of care, expertise, and efficiency in getting patients in and out of there. Nice they…read morewere open when my normal primary care wasn't.

I brought my niece to this clinic for a dental appointment and I found it very professional and…read morefriendly. My niece (4) was comfortable and cooperated, which is a very good thing because we'll be heading back for a filling in a few weeks. I'd rate this clinic just as highly as I would the high priced children's dentist I bring my children to.

Frustrated with Appointment Handling…read more I am very disappointed with Highpoint Medical staff on September 11, 2025. I had an appointment scheduled for 3:15 PM, made a week and a half in advance, already delaying care for a medical concern because that was the soonest available time. When I arrived, I was told the provider was out sick. I was informed that "we called you," but I never received any message. Even if I had, the issue remains -- I still needed to be seen. When I asked what my options were, the only response was essentially "the provider is sick." No alternatives, no backup plan, no advice, no option to wait and be seen by another provider. When I asked when I could be seen, I was told the next available appointment wasn't until September 19th -- another full week of waiting. So, everyone who had an appointment that day was simply pushed out another week, as if our health concerns did not matter. This felt disrespectful and dismissive, as though my appointment and my medical needs were unimportant. A clinic should have a backup plan for patients when a provider is unexpectedly unavailable. Sadly, this experience showed a lack of preparation and care for patient needs.

Dr. Rachel Boone is amazing!!! I haven't had this great of care from a provider in a long time…read more Can't recommend her enough!

I have been seeing Dr Melissa McCarty for years and I know her level of expertise and…read moreprofessionalism is of the highest caliber. When reading the one star reviews here, they are so implausible that I am led to assume they are fraudulent reviews. When someone makes claims that are so out of character or accusations that bear no relation to reality - it is time to dismiss them or remove them from Yelp altogether. There are many one star trolls represented here.

Dr. Johnson has been my primary care provider for years. Now that she's started her own practice,…read moreI hope to continue seeing her for years to come. Dr. Johnson treats the patient rather than their symptoms. I feel like a participant in managing my health and value the fact that my doctor responds to my questions completely and with concern. She listens. The Trivas Family Medicine model allows the patient time to be heard and provides for a strong patient doctor relationship. While small, the clinic still offers the amenities of a larger clinic. I love that I can schedule my appointments online!

Dr. Johnson is an amazing doctor and an all around decent human being who is caring, nurturing ,…read morepatient and a great listener!! I have never found another clinic and/ or doctor that has treated me with as much respect and understanding as Dr. Johnson. Also... she always has the best referrals to help you!

Amazing front desk staff!!! I was here for the walk in clinic on Saturday but they ran out of…read morespots. The person helping me called around to help me find another opening. When she did, she offered me a wheel chair since my injury made me limp. Monday, I was helped by someone completely different and immediately she noticed I limped into the door and offered me a wheel chair, water and anything else while I wait for my appointment.

Staff never answer the phone! They also do not call you (or even send a Mychart message) to let you…read moreknow when a referral has been placed or to let you know a refill has been sent to the pharmacy. I literally work in primary care, so I know how the job should be done and they just don't do it. I shouldn't be waiting in the queue for 15 minutes if I'm the "next person in line."

I have been seeing Doctor Jhooty for around two years now, and we've developed a good rapport. He…read morelistens to me about issues other doctors have been dismissive of. He's caring, understanding, let's me take an active role in my treatment, answers my questions, is extremely knowledgeable and stays up on current research. The care I've received from him has been top quality.

I've been a patient at Madison Center Polyclinic for 15 years, and my PCP retired, so I scheduled…read morean appointment with Dr. Shane GS Jhooty (Downtown Polyclinic) to transfer/establish care. 1 hour prior to my scheduled appointment Jhooty's scheduler (Cassie) called and cancelled my appointment. The reason she gave me: "the doctor is not accepting transfer patients at this time". When I asked for assistance finding another provider she told me, that I should go back to the Madison Center Polyclinic rather than the Downtown Clinic. Later that day I spoke with the Polyclinic Downtown "Quality" manager and Polyclinic patient services, and both teams told me that the doctor is indeed accepting BOTH new patients and transfers. They were able to confirm that the cancellation reason Cassie gave me is not true. The cancellation reason now displayed on MyChart is "Provider Personal". I have no way to know what the Doctor's real "personal" reasons are for the cancellation. Perhaps it's because I'm a gay male? or maybe some other values-based conflict? I just don't know. Apparently he determined we aren't a good fit in the 60 minutes before our appointment start - totally inconsiderate.

I just started going here this year. If I want someone to respond or prescription, I don't want to…read morewait. Sometimes I don't have time to wait so this seemed like a really good option. From my first appointment with Dr. Shaikh, I knew that I had made the right choice. I actually have never had a primary care doctor take that much time to have a conversation about my health on an individual level. I really liked the doctor I had before I came here, but it was a totally different approach and she retired. I'm very glad to have gotten a doctor at SMA. When I needed some help right away, I sent a message and heard back within less than hour and easily got a prescription filled right away. So far, I am very happy I made the choice. Well worth the small premium you pay for access to a higher level of care.

I have been a client of SMA since inception. Their doctors and nurses are highly knowledgeable,…read moretrained and well connected to other docs when additional expertise is require. Yet most importantly, there is authentic care - and concern by all staff members. They go the extra mile to be helpful and responsive. All staff are customer focused and kind...so grateful to be in their practice.

It's been YEARS since my last physical. I tend to procrastinate when it comes to being told the…read moregood/bad news about my health. After searching through the first page of my "in network" providers, I quickly got tired at the prospect of sifting through 50 more pages. So, I did what any reasonable person would do when it comes to finding a doc...I closed my eyes, threw a dart and picked a name. On a serious note, Dr. Friedmann was voted best doc in 2002, so I figured like wine, you can only get better with age. I went in, he did his thing, and I walked out. Overall, a pretty painless experience (aside from the blood draw). He's a nice, warm, fuzzy guy. Two thumbs up.

I recently saw Dr. Friedmann at the Polyclinic in Ballard. I had been having severe intermittent…read moreleg pain that I couldn't relieve with any amount of Aleve, ice, heat, rest, etc. It was the strangest thing and I was hesitant to see a doctor because I could barely even describe the discomfort I was having and wasn't sure what help I would be able to get. Lucky me, I ended up getting an appointment with Dr. Friedmann. He took so much time and care to try to understand the issue I was having despite my inability to articulate it. He made sure to understand my overall health, activity levels, recent travels and all of the other outside factors that might be causing my pain. I have recently felt so rushed by all of the doctors I've seen but Dr. Friedmann made me feel like I was his only patient. While we never got to the root cause of my pain, he made sure to rule out any possibly dangerous causes and provided me with a prescription and treatment plans to try. Then the most amazing thing happened...I got an unsolicited phone call from him 2 days after my appointment to see how I was doing!!! I'm feeling much better now thanks to Dr. Friedmann. I would absolutely recommend him to anyone in search of a smart, thoughtful and genuinely caring doctor.