If I could put a 0 stars, i would! I support local business & was referred to this shop to have T-shirts made. 3 weeks ago I started the ordering & was promised they can have orders done in a day or two. Of course, i did not expect that & told them by deadline. 10 days later, no communication, nothing had been done, no proof...or email sent from them. I went in & went over the order AGAIN completely w owner & he said it would be a few days, ok, I still had time. Received an email that my shirts were done without any proof or email to approve but i could pick them up at 10 am
Yesterday, got there at noon and they weren't done & what was done wasn't good went over changes & where to place logo...real simple on left side above heart, NOT below boob! I call today, now a day before my event & ask if they are done, they said, "need a few more hours" i wrote the owner an email telling him of my disappointment & he called me to YELL at me...In ALL my years in business, sales & customer service have I've ever encountered such awful treatment & lack of service. Suggestion to Jeffrey Moore & staff; DO NOT over promise & NOT deliver, you under promise & deliver in a reasonable time w the quality expected. And NEVER yell or blame the customer on your lack of follow through & delivery. I wonder how they stay in business w this attitude & lack of professional behavior. read more