Sadly, this office is not our vet of choice anymore. We used to have decent care here. Now, They…read moreare constantly closed when I try to call or make an appointment. Very techs don't seem friendly, are rushed, and vets don't even examine your pet in the room. I can't even say they examined my pet or gave the shots they said they did because they don't do it in the room. The vet didn't seem knowledgeable and made guesses as to what might be wrong with our dog's leg. I'm still waiting for prescriptions to be sent for refill. A lot of money for not a lot of care.

First, the front desk rep was extremely kind and helpful. However, the doctor did not test for the…read moremost common infectious disease for dogs in SW PA- Lyme Disease. $700 and five days later, pathology showed nothing significant. The doctor suggested I take my dog to a speciality clinic for further testing, specifically Lyme Disease- again the most common infectious disease for dogs in SW PA. The doctor then agreed agreed to prescribe Doxycycline and Prednisone, the two cheapest drugs on the planet, without the diagnosis that she didn't seek. She agreed to call them into my local CVS so I could pay a reasonable price but did not make the call. At that time my dog was very sick so out of desperation I went to the vet clinic to buy the meds. $250 for, as stated above, the two cheapest drugs on the planet. I refused to pay and asked for the doctor to actually call the pharmacy. Still waiting... I understand corporate greed but I can't accept that as a reason for negligence. Banfield should be ashamed and you should not take your pets there.

I had been taking my 2 cats to this vet. One was very old and had developed some cardiac issues…read more The treatment was very good and I was happy with it. But when it came to the day that he was not doing well and we needed to put him down, I called and they told me there were no appointments available. I was forced to call around to emergency vets and take him to someplace that we had no relationship with. This was so disappointing. I feel like one of the times we needed them most, they were not accommodating or even sympathetic. I think you need to leave some open spots in your schedule to allow for difficult times like this in your clients care. I am sure I am not the only one who has experienced this. I don't know if I will continue to use them for my other cat now moving forward

Dr Mihalic has been my beloved pet (s) doctor form many years. Her gentle touch, kind demeanor and…read morerespect for the family is like no other! I have referred so many of my close family and friends, and they all say the same. By far the best Veterinarian/Pet Doctor I have every had the pleasure to work with and know as a " dog mom"! Much Respect

Called for an appointment and got voicemail. Left a message and they never returned the call.read more

Have been going here since the '80's. Excellent care at a…read morefair price. My pets have seen Dr. Mark for years and now his daughter Dr. Ariel who was a child when I first started.

Always Compassionate????? My ass. They aren't COMPASSIONATE at all.... My dogs symptoms was…read morebleeding out diarrhea and they wouldn't even see her..... mind you I've gone there for over 20 years. Obviously the place has gone down since Dr. Kimberly Warner retired. She was simply the best Vet.... She was Compassionate. Will no longer be wanting their services.

Since the merge, wait times in the waiting room are very long. Some of the staff members are not…read morefriend. Compassionate is not their middle name any longer.

This store is not helpful at all. No one seems willing to help you because when you ask for help,…read morethey all seem like you bothered them. The manager doesn't seem to care at all either. I will never be going here again.

They need to stop telling people they have rats when they don't. Also they need to educate their…read morestaff because the rats they told me were feeders were infact fancy rats so they are selling fancy rats to be food for snakes. Also the person on the phone said they had both female and male rats both medium and small and they only has small male rats. I can't buy a male rat as I already have a female rat. STOP LIEING TO YOUR CUSTOMERS ABOUT WHAT YOU HAVE

Treat our dog and us like family. Our golden mix has been…read moregoing to pampered pet for years. He actually appears to enjoy going. ( once inside) Great staff and service.

The owners here have been friends of my family since I was a kid, so it's natural that this is…read morewhere I take my pets. But I am very particular about my pets and who I trust them with, so the fact that I trust them with the staff here says a lot. I have short haired dogs that don't need much other than nail trims, but I appreciate that I can just stop by with them anytime and the staff knows them, and knows exactly how I like their nails to be done (clipped and Dremeled). I also have a pretty nervous breed and their regular groomer here has earned their complete trust and affection. We are in and out in 10 minutes for nails. Even more, until recently I was taking a very elderly dog I took in from a family member here for full grooming. She was blind and had dementia and needed someone to take a lot of care with her while she was at the groomer. Pampered Pet always did a very good job with her and I appreciated knowing that they were patient with her needs and didn't overwhelm her given her condition. She never came home appearing stressed which was a small miracle as she got toward the end of her life and I would take her with the primary goal of keeping her clean and hygienic. They do a good job here and genuinely care about the animals. I appreciate having them nearby.

After a bad experience with another pet sitting service (dogs were their priority), we discovered…read moreFetch and used them for over a year when we lived in Pittsburgh. What I love about their model is that you get assigned an animal sitter which I prefer so that our cats get comfortable and familiar with one person. Obviously if they are unavailable, Fetch can arrange for a back up. Our cat sitter was Paulette and she was warm and wonderful to our two cats! She would send photos during each visit which gave us piece of mind. She would come twice a day, usually for 30 minute visits. And she was always ready to care for our furbabies on short notice. I highly recommend Fetch and Paulette for peace of mind when you have to go away! Billing is done monthly and you can add a tip if you are short on cash before going away.

I've used Fetch for 6 years now. The walkers they hire genuinely love dogs. My dogs love them (all…read morethat matters for me!). Very responsive and Trustworthy business.

Unfortunately I had to put my 16 year old black cat down to rest.4/1/20. She was sick and suffering…read morealthough she was scheduled for a vet appointment I just couldn't bare to watch her suffer another night. So people were suggesting vets that come to your house. So I called around and Dr Tammy Padgelek called me back. I cant thank her enough for her sweet and kind service. And I'm glad my cat was in the comfort of her home. I highly recommend Dr Tammy. Thank you so much for your service you put me to ease. RIP Pepper.

This is an amazing service. Our sweet boy was able to take his last breaths in his own home stress…read morefree. Dr. Mary Bender was so compassionate and professional. I called that morning and she was able to come out that afternoon. I highly recommend this service.