Just spoke with Rob after booking airfare through Jan's Travel in June 2023 for Holy Land Tour and…read morenow with all the violence we decided we are not going to Jerusalem. . He: Rob said we could get a credit on our airlines to use up by June 2024.... It was so awesome to hear they could help us. Great Job Rob! Thank you so much...Happy Customer***** Victoria F. M.

We went to Rob to get information and help with our first ever river cruise. We didnt get much…read morehelp in making decision on where and what line to take. But after we decided and Rob booked, we didn't get any help with any other details of the trip. We could have booked directly with the cruise company and gotten as much or more information. We had to practically beg for info we needed from him with repeat emails and phone calls to get information.

Great and very knowledgeable! From small luxury trips to large groups, they can handle it all!read more

Avoid this travel agency! The agent we dealt with at Aldine was unreliable and unresponsive to our…read morerequests for information. I wanted to use this agency to plan a trip to Europe this summer. The first time I called, I informed the agent about the places we were looking to go in Europe. She told me the agency specializes in Europe and sounded like she could provide useful information about those places. She also stated that she would gather the information and she will send it to me via email no later than Monday since I had called her on Friday. After several days with no email or contact from the lady, I called her again asking her about the information. She told me that she would send me the information via email later in the day. Well, the day came and went and the email never arrived. To this day, I never got the email and never received any phone call back from the agent about my request for more information. We decided to look for another agency instead. Aldine clearly didn't want my business.

Shannon arranged a trip to Panama City, Panama for me and my husband. She and her team met every…read moreexpectation we could possibly ask for. They were professional and handled things in a timely manner. I would definitely recommend Limitless Planet for your travel needs.

Ari from TravelPlex is amazing! We have been going to him for years and he has always booked the…read morebest vacations for us! We just booked a vacation with him to Arizona and he worked with me so we would have exactly what we wanted. Thank you so much Ari for making our experience so memorable, we will never forget it!

Punta Cana 6-24-2018 / 6-28-2019…read more First Off we had a flight leaving at 7:00AM with Swift Air Lines #450. Get to the Air Port STL and could not find the Swift Air Both Asked several people at Air Port they had no idea where was either. We could not find the Blue Apple Shirt Rep. because she was talking with agents and finally after spotting the Swift air line sign which was laying on the counter we finally sorted things out. our flight was delayed and was told the reason was the plain was being cleaned. after a hour we finally got on plane and was then told sorry for the wait we had mechanical difficulty but should be ok now. We arrived in Punta Cana and checked into our Resort Sun Scape, Punta Cana. We originally paid extra to have our room upgraded to the Ocean View and after checking in we was disappointed. Bell hop advised us we are staring in the older rooms and the ocean view was only for people who paid for a tropical view. Our view was consistent to having to sit on the balcony and turning side ways to see 25% of a view but with all the palm trees and buildings still was no view. The bedroom sheets were dirty all 4 nights, the towels were nasty and stained also. we asked several times for extra towels and was only given 2 bath towels and 2 face towels. each night. Their was a ice bucket in the room, however, no ice machine to get ice any where on property no vending machines, and if you wanted room service you had to pay $15.00 per person on top of what you order. The room was extremely hot a/c did not work had on lowest setting. No ceiling fan, mini bar in room was a mini refrigerator that had 1 bottle of water 2 cans of beer and 1 soda. The shower was a half glass and no matter which way you positioned your self the floor was soaked with water. The shower floor was slippery and had no protection. Several reviews stated no reservations needed to eating, however, if you wanted to eat at the only restaurant with hot food (Chop Sticks) you had to make a reservation or if you tipped the host she would try to get you in. The restaurants food was cold every day its a buffet sit down. Upon arriving we all wanted to eat so we walked the resort looking for food and to our surprise nothing was open. We found a Pizza and hot dog stand that was open but the pizza was not being cooked and as soon as a pizza was dont it was taken because it was the size of a medium pizza feeding everyone on the resort. The Hot dogs were not cooked they were sitting in the hot dog water and cold. we did find a hamburger stand and waited in line for 30 minutes while the cook grilled them to later find out we waited for no reason the cook put 30 burgers on the grill and made everyone wait till they were done which they were still not done and pulled a pan out later to find out he had already cooked 30 to 40 hamburgers. If you wanted to eat and relax in certain parts of the resort you had to pay extra to be in the sun club membership which we thought since we did all inclusive everything was included. we could go on and on about the service by the apple reps at the resort but this would not end. As for the excursion the best part was dun buggy and the chocolate and cigar factory along with horse back riding. On the return flight home do not expect to see any apple reps you have to figure out on your own. our flight was delayed for 5 hours with no explanation as to why. you could not understand the air port dispatcher who was calling out flights to each gate you had to assume they were talking about your flight. once we got on plane we was told they were cleaning the plane thats why it took so long then the pilot stated we had mechanical issues with the plane and thats what took so long. Upon arriving at STL- Lambert we go through customs waiting in the baggage claim for a hour and a half to find out that all the luggage was lost and gave no explanation on how to get luggage and where it is at considering it was a direct flight. all we was told is give us you home address and phone number if we find your luggage we will deliver it. nothing else. I called my travel agent and advised her we have the insurance and what to do to only be told call the air port luggage for swift air lines. I called Swift and was greeted by a operator saying leave a number and name and they will call you back. WOW. This has to be the worst vacation experience ever.

everytime we fly in this place is always kept very nice the staff is so friendly and very…read moreprofessional. I enjoy coming to this airport

Has been a while since last here and apparently didn't get a review written about my experience…read more So, everything is just right for our N126M here overnight with pax. Great line guys and front desk, with my hotel and rentcar as requested. Well done folks.

Review Update: While…read moremost trips go smoothly it's only takes that one time where things can go sideways quickly. That's when you need a competent travel agent in your corner. Especially during these uncertain times. This was the case last December on a trip to St Vincent's in the Grenadines. A call to Jen Evans at Aura Travel and the situation was brought immediately under control. Without her intervention, our trip would have been ruined. if you are looking for an exceptional travel experience-look no further. Been booking online with Aura Travel for well over 25 years. Initially, I was reticent to book with an online travel agency. I needn't have been. Jen Evans and her extraordinary team were readily available to meet all my travel needs. Although we've never met in person and don't reside in the same state, she's become like family. I frequently travel to destinations all over the world. I wouldn't think of booking with any other agency. Whenever I've encountered any issues, I know resolution is only a call away. For when you book with Aura you have peace of mind. And that, my fellow travelers is priceless.

A couple of years ago, I booked a trip to Hawaii with Deb from Aura Travel, and it was such a…read moreflawless experience that I didn't think twice about coming back to her to plan my recent cruise. Once again, she absolutely delivered! Deb is truly exceptional at what she does. She takes the time to understand what you want out of your vacation, and then goes above and beyond to make it happen. Every detail of both trips--from flights and hotels to excursions--was carefully thought out, and everything went off without a hitch. Deb is a huge asset to Aura Travel, and I'll continue to recommend her to anyone looking for expert guidance and top-tier service. I'm already looking forward to working with her again on the next adventure!

Kevin helped us plan our honeymoon. This was our first time working with a travel consultant. It…read morewas fun, easy and very helpful. Knowing that a professional found the best rates and most convenient transportation, and having access to his experiences at our destination, gave us confidence that we were taking full advantage of our time away.

Kevin did a great job working within the confines of our travel criteria and delivered a…read morespectacular property. He was able to negotiate a discount to the rack rate and extra amenities all of which we throughly enjoyed! He was prompt with replies and even checked in on is during our holiday which was nice. Will for sure be using him again!!!