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JCPenney

2.2 (14 reviews)
Open • 11:00 am - 8:00 pm

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Robert C.

This store is a disaster. To be a major brand chain store makes it even worse. There are mounds of clothes piled everywhere, boxes in the aisles and clutter anywhere you look. I watched an employee go to a section and fold a single shirt then wander around, go to another section and fold a shirt and wander some more. The whole time they would walk past mounds of clutter as if it did not exist. When I tried to approach them for help they literally walked the other way as they saw me coming near them. I was searching for a pair of denim shorts. I found 8 pairs. That is 8 pairs of denim shorts in the whole store. I cannot even understand the logic of having a single rack with 8 pairs of shorts in June at the beginning of summer. They did have massive racks of winter clothes. I did find cargo shorts. The person that stocked the shorts put them with the size tag down so you couldn't tell the sizes at a glance. I turned them over wondering why they weren't ever zoned properly. The shorts were with a sign that read "Buy one Get one". Buy one, get one what? I asked and was told it was buy one pair get one pair for free. Of course when I got to the register I was told there was no buy one get one. I showed the cashier the sign and was then told it was the wrong sign. I do NOT recommend this store. It is more poorly organized than a thrift store and with poor customer service and management.

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Photo of Pat I.
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7 months ago

This review is for the young man in the make up area that assisted me today. He was extremely friendly and knowledgeable.

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2 years ago

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11 months ago

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1 year ago

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6 years ago

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7 years ago

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4 years ago

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7 years ago

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7 years ago

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8 years ago

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9 years ago

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10 years ago

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9 years ago

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14 years ago

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5.0(1 review)
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This place is awesome! We showed up 10pm at night and the building looked closed. We called the…read morenumber and they opened up the store for us. They were so friendly and happy to let us in to just look around! They had speciality boots that you cannot find anywhere else! Love this place & will definitely be back!

From the owner: We offer quality western apparel and footwear for men, women, and children. Located at 212 W…read moreJefferson Street in Waxahachie TX, We sell online. We pride ourselves in providing superior products and outstanding customer service. We have the elements to bring you what you want and the personal connection to make sure you are satisfied with your shopping experience. From traditional western to premium high-end items, our inventory of quality western products is vast. Whether you are looking for an exotic pair of cowboy boots or that favorite pair of comfortable blue jeans, we believe we have the right product for you. As a company, we are passionate about what we do and are constantly striving to be the best in town, Complete customer satisfaction is our top priority and we are committed to providing you quality products with exceptional service. We bring the best in western wear to your door. For all of your western footwear and apparel needs, count on us, Bellas and Broncos Bootiq

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Pistols & Pearls

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I would love to shop here but keep missing open hours. Sign on the door says open at 10 before an…read moreappt. Found on website says 10:30. Also door says open to 6 and website says 5:30. Came here on a Saturday approx. 6 months ago closed on Saturday. I have been in the store one time, loved the items but need to go somewhere else. On a schedule and hours not dependable.

Another retail store that I've never shopped at in person. However, I received wonderful customer…read moreservice via email and phone. On Pistols & Pearls' website, I found a turquoise petal necklace and a tunic that I just had to have. I went through the easy add-to-cart process, entered my payment information and hit 'submit'. Once I was back on the homepage, though, I noticed that they had a '10% off a $50 purchase' coupon code that I didn't have the chance to enter before my order was on the way. Quickly calling the store, I spoke with a super-nice girl who advised me that she'd take the 10% off my final total before shipping the order to me. Sweet! What's even better, is that I received a shipping notice not an hour after I had called the store. And less than two days later, the necklace and tunic were on my doorstep... and were even more beautiful than I had imagined. Talk about quick service! I'm not too far from Midlothian, so a trip there is in the works and I'll definitely stop in to have a look around!

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5.0(3 reviews)
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I went to the Galveston store, but cannot find a Yelp page for that location and since it's the…read moresame owner I figured this would still be a good place to post. The inside of the store is beautiful! It's so well displayed, lots of bright colors, and feels like a fairy tail! I tried on a dress and needed a larger size, without hesitation the employee offered to check the mannequin in the window. I decided to look for another size online once I got home and found a dress I liked! I saw a coupon of you used the app, but the coupon wasn't working so I reached out on Instagram. They were quick to respond, polite, and helped me solve my issue! Also, it shipped in hours, which is an insanely fast turn around. Amazing customer service and beautifully chosen clothes to carry! This store is such a joy to work with!

Online store rating- wow I love all of the women's clothing and accessories! Beautiful contemporary…read morepieces and prices are great. They offer discount codes so make sure you follow their IG page shopkimmys They will be opening a 2nd store close to me in a few months and I can't wait! Anywho- I ordered a blouse and cute earrings on a Monday and received it Thursday afternoon! They offer sezzle as a payment option if you like to pay for your items on installment. My goodies arrived neatly packaged with a cute note and a discount code for future use. Love it!! Will be ordering again soon!

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JCPenney - deptstores - Updated May 2026

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