We had a toilet back up in our upstairs bathroom, causing water to rain down onto the first floor…read morethrough the ceiling in both the kitchen and the living room. It was exactly as bad as you could imagine. The scene unfolding looked like something out of a Farmers Insurance commercial. Luckily, our insurance company helped us mitigate the damage and restore our home back to what it was before our accident. After the mitigation completed, Jeff from Radiance Restoration gave us an estimate at our home. Jeff worked with us and with our insurance adjuster and gave us a painless experience in restoring our newly cleansed home. He offered professional recommendations on different restoration ideas. This was crucial for me. Restoring a home torn apart by flooding is not on anyone's bingo card of things to do. Jeff worked with my wife and I as we figured out what we needed for our home. Based on recommendation we decided to upgrade our carpet from builder grade and have it laid thru the second floor. He gave us up-front pricing from start to finish. It only took two weeks to go from a torn-apart first floor ceiling and a torn up second floor to a repainted bedroom, bathroom, and kitchen. The crews that came out to our home were true professionals. They even were great with my dog. We restored our hallway bathroom into a dream bathroom, and our new carpet feels like walking on air. Thank you, Jeff, and thank you to the crew at Radiance Restoration.

Highly recommend Radiance Restoration for any clean-up situation. They did an excellent job for us…read moreafter a sewer back-up. We would definitely call them again.

If only we had learned about how great Mr. Handyman of Naperville is earlier, we would have been a…read morelot happier with repair and installation experiences. We recently had a different "fix it" company here for two days. We gave up on them in frustration. They made a lot of errors and were very slow. ***Then we switched to Mr. Handyman and everything turned around for the better.*** Kevin and Ray got more done in half a day than the two other workers accomplished in two days. And Keven and Ray did a much more professional, higher quality job. Our activities included electrical (over 40 switches and outlets replaced!), painting, basement ceiling track replacement, painting and installation of a basement handrail, sump pump work, exterior caulking, and duct replacement and sealing. Their hourly rate might be a little higher than some of their competitors, but their total cost, due to their expertise and work ethic, was far less. I have absolutely zero hesitation recommending this firm.

Appointment was scheduled for Monday Sept 8th. I called that morning when they didn't show up…read more They had claimed they had erred and put the appointment in their book for another month out, October 8th by mistake. I got a lot of apologizing but no one available to do the work, which has cascaded into negative impact on downstream work scheduled with other contractors on the overall project. To date, no one has contacted me to schedule the original work.

We know that "Everyone has a guy" but I can honestly tell you, BEN is OUR GUY! We found him, he…read morecame, he saw, and he conquered! He answered our call for help and did an amazing job! New deck, floors throughout, doors, trim, porch repair and everything else! I have a list of projects and am first in the lineup for his services because I wouldn't trust anyone else. His company is honest, fairly priced and the work is outstanding! You won't go wrong, and if you do, call me!

They immediately picked up the phone while others that I called I had to leave a message. They…read morequickly set up a time to come look at the work. Confirmed they were coming that day and communicated an hour before they got here. Work was excellent and very courteous and polite. I will definitely be calling them for any future work.

Prompt response, next day. Price was fair, not too cheap not very expensive. The job was changing…read morewiring in a small one part of the house. An easy job, and done with no problem.

They did a great job! they finished an entire job flawlessly. Very professional. I highly…read morerecommend them to anyone looking.

This is a story of a leaky shower. After literally years of hiring various well regarded plumbers…read moreand handymen to try to remedy it, it always leaked again - usually in less than a year. When mold showed through the ceiling of the room below the shower and the mold remediation contractor cut through the ceiling it was clear we needed to consider replacing the shower and much of the subfloor. Serious perusing of reviews on yelp led me to JRW. Just one phone call made me hopeful. First they re- grouted the shower pan/wall connection so it could be used until they had an opening in their schedule a few weeks away to replace the shower. Finally the big day came. Joel (the owner) sent me photos (it was a tenant occupied home) everyday and explained every step of the way what needed to be done and how much it would cost. He respected my decisions. He also picked out materials subject to my approval - and I always said yes because his choices were excellent as well as in budget. I had been concerned of the impact of a big project with workers in and out every day for a week or so on the tenants. I needn't have worried, the day after it was complete the tenant emailed me unsolicited and said that the workers did a great job: excellent workmanship, seemed trustworthy, respectful of the tenants and house, cleaned up everything and though they hope no more issues arise, they said if workers are ever needed there again they would hope it's the crew from JRW. Two small issues arose unrelated to this project (sticky door and gutter issue) and Joel took care of them for a minor charge. Most mom and pop landlords will tell you- the dreaded call from a tenant that something is broken causes you a few minutes of angst trying to figure out who to call to get it fixed. Now that I know about JRW, I won't feel that worry anymore.

I have used JRW several times over the past 8 years and I have been very pleased because they…read morealways did a great job for a reasonable price! Joel, Ed, and the others are a pleasure to work with. The first job was a master bath remodel, which came out beautiful. A few years later they replaced our 2 sliding patio doors and went the extra mile when they found out that the wood under one of them was rotted. At that time, they also repaired our ceiling which was damaged when our roof leaked. Earlier this year, they replaced a shower surround and kitchen sink. I recommend them!

We had already called two handymen to install our tv mounts for us with terrible results. We called…read moreJimmy to help fix what they did & he was efficient & accurate with his work. Happy to have officially found my new handyman - 10/10 will use him moving forward!

I was completely satisfied with my experience with JMU construction. The work was done quickly and…read moreprofessionally. I will definitely call on JMU again for our handyman projects around our newly purchased home.

RO was great as far as setting up a meeting for an estimate - they spent a good amount of time…read morelooking over the project, taking measurements, and talking details. However, they ghosted after that. I never got a quote, nor did they reply to my message following up. Not sure what's up, but this caused a delay in my project (laundry room reno and water damage drywall repairs), and seemed unprofessional. Left me wondering if they would disappear once work started if I had ended up moving forward with them.

Andrei and his crew have done a great job with our bathroom gut rehab and kitchen remodel. Andrei…read moreis the best contractor I've worked with. He is responsive, flexible and knowledgeable. The work looks great (see photos). They finished all the work on time and on budget. They worked with our designer and condo association very well. I have only good things to say about our experience. We all feel lucky to have found RO General Contractors and would strongly recommend them. We look forward to working with them again!

Amazing customer service. Our service provider of choice for ANYTHING plumbing and heating related…read more Taryn is super responsive for scheduling. Brett and Cam have been to our 30yo home so many times for repairs that we don't even have to show them where to go. They have repaired the humidifier, the sump pump, and leaking bathroom tubs (twice when the wall repair guy messed up), and replaced an old water heater with a tankless water heater. Their assessments are above quick concise and easy to understand. Their scheduling is the best in the business and their customer service is what I strive for in my own business. We will keep them on speed dial (is there even such a thing anymore ) for any future plumbing needs.

I've had many great experiences with this company. Brett is very knowledgeable, thorough, honest,…read moreand kind! He's done big and small jobs for us and I feel the quality is top notch. Prices are fair, maybe a little more than the competition for some things, but I feel the quality of work is absolutely worth it anyways. Most times the work is scheduled very fast, and during an emergency, he came out within the hour. Their service plan is also extremely reasonable and absolutely worth it. I appreciate that Taryn schedules and responds via email with me all the time since it's way more convenient for me personally, and Brett always calls before he makes his way over. Best plumbing team ever!