I interacted with 3 employees. All were positive, polite and helpful. The employees helped me with…read moresome bright birthday balloons. My 4 year old nephew was delighted and felt very special to celebrate his birthday. Thank you!

Incredibly rude employee yelled at me because I was looking in a bin of boxed ornaments that was on…read morethe floor. I just walked away. I would have purchased several but I'm not dealing with that.

The Assistance I received by two employees was exemplary. I highly recommend. This store is well…read morelaid out clean. I beautiful peacock room thermometer and it was 50% off !

i love this location! the employees are always so kind and helpful, and they always have lots to…read morechoose from. isles are organized and neat! this prices are hard to beat! great quality items for cheap!!

Brought an empty 32 oz bottle to fill up with bulk Dr. Bronner's pure castille soap. It came out to…read more$21 with tax. When I mentioned that I'd pay $16 for the same amount at any other store, she tried to justify why I would pay the extra cost from bulk with bringing my own bottle. When I mentioned I would not be returning for this, she said she was sorry I felt that way. Very odd way to treat a customer.

Nice shop with good quality of products made around the world by people in economically challenging…read morelocations with a goal to support them in sourcing the products from them at prices to provide a (at least that is the impression I got). The prices were on the middle to upper range for gifts.

She did the most amazing job on my embroidery robes, i started with 11 of them and then added 2…read moreseparate times for a total of 14. She was so nice. I would use her again.

We dropped off a small blanket to get it embroidered for our newborn, quoted price and time frame…read moreand everything turns out as expected. We would definitely use her service again in the future.

I will never shop at any Michael's ever again thanks to the actions of this location, and the…read moremanagement at the KC district level. This is an incredibly long story that goes back many months to June. I will summarize the best I can. I had a very important package being sent to me via UPS. This package was signature and ID required. I missed the UPS person by minutes as they came outside of the window shown in the UPS app. Instead of trying to deliver it again the next day, UPS took it to the closest "UPS Access Point" which is this Michael's. A thief beat me to Michael's to retrieve my package, and the on duty manager released the package valued at nearly $1000 to a random stranger who was in no way authorized to pick it up. When I went to pick it up, I was told I already picked it up. I involved the OPPD, and the store admitted they released an ID and signature required package to some random person without even checking with me to see if it was okay. The on duty manager and the store manager admitted fault and that they did not follow UPS procedures. I was told by the store manager that there would be a swift resolution to this and I was told to send my invoice for the package to the store manager's email. I was told this was a "learning experience", and that their staff had learned a valuable lesson about following UPS policies and procedures more carefully. I'm glad I could provide such a valuable lesson at my own time and expense. Weeks turned into months and there was no resolution. The manager stopped returning my phone calls or responding to my emails. I was told a district manager was going to be contacting me, and it never happened. I haven't heard anything from Michael's in many months at this point. The person who stole my package was caught by OPPD, but that was a dead end - financially anyway. The company I bought it from pointed the finger at UPS, and UPS pointed the finger at Michael's. Although Michael's accepted responsibility, I never got any compensation from them. In the end, I worked with my credit card company to charge back the amount and was able to provide the police report and other information from the OPPD to prove I never got the package and I did get my money back that way. I will never shop here again, and I strongly caution you against using the UPS Access Point here as well. They will just give your package to anyone who asks for it.

Full disclosure I'm not a frequent shopper at craft stores and I tend to visit when I have…read moresomething very specific in mind that I need to pick up. On this occasion, I was on the hunt for some fake foliage for centerpieces at an upcoming party. When I walked in, it was as if nothing had changed in the five years or so since I'd last visited. It had that same craft store smell, the same layout, and much to my delight the same outrageous sales happening all over the store. I was able to snag a ton of fall themed foliage at quite the steal of a price, which was a welcome surprise. I never like how they try to sell you on a credit card a checkout but that's somewhat par for the course at big box stores these days. At any rate, I was in and out pretty fast and would return next time I need something like this in the future.

I wasn't really looking for anything in particular, just seeing what they have. I guess they did…read morehave some "unique" things, bit nothing really blew me away. I guess it depends what you're looking for and what they have at the moment. Their prices seemed fair. It didn't all seem as homemade/artisan made as I expected, but I'll say didn't do much homework on the place to know exactly what to expect.

I was exploring Downtown Overland Park yesterday (a Saturday) and stumbled upon this shop. I was…read morelooking for a gift for my friend but wasn't looking for anything in particular. When I first walked in, I noticed a variety of cute women's clothing. As I went further back in the store, I thought there was a nice variety of gifts and it was very well organized. They have everything from Kansas City t-shirts, jewelry, children's clothing, trinkets, greeting cards, and more. As I was exploring, the owner (?) of the shop made it a point to chat with me and make me feel welcome. He spoke with me briefly but left me alone after that, which I appreciated because I get irritated if shop workers try to talk to me the entire time or hover. I ended up making it a point to buy something here because of the pleasant experience I had while shopping. From their website, I learned that their mission is to: "create new streams of income for people living in poverty and for Christian ministry and missionary efforts through global trade of products." They did have a lot of handmade items and things from different parts of the world. I highly recommend this shop if looking for a gift, especially if you're not sure what you're looking for!

I was at this store today trying to find fabrics to match a Christmas project I'm working on and…read morenotions for several other projects. No quilts, but things that still require thread and fabric. Their selection of thread is abysmal. Their notions section is tiny. And, their fabric choices are limited, to say the least. I was trying to find green fabric to use as a backing for a tree skirt. While there are MANY shades of green, I hoped to find MANY of them today to compare with what I already have. The three greens I found (yeah, just 3!) were not even close; in fact, they were nothing I would want to use on a Christmas project. As far as customer service goes, it was non-existent. Not a single person offered me help. The cute little puppy in the doorway (the one I almost tripped over when I walked in) got a LOT of attention, though. I guess the staff's priorities are just different than mine.

Super service and beautiful selections!! I'm from Arkansas, but always stop by when coming to see…read moremy kids that live here!

I though the entrance to the gallery was very welcoming. It had a good amount of natural light and…read morethe it was kind of working the whole modern warehouse look - which has its appeal. I found The Prairiebrooke to be well designed to house art in its open, airy natural setting with an interesting metallic-y silver and bronze floor and recessed lighting. I think the venue actually made some of the art look more appealing to me. The guy working the room asked me if I needed anything, which I did not. I told him I was just in there to look. He told me to grab some complimentary cookies before heading back to work on framing. PG not only sells the work of artists, but they also specialize in custom framing and design display. I peaked into their workshop where they do the framing and it's more like a garage. They do some serious work back there; I think I even saw a flicker from a blowtorch. My thinking is, if a gallery spends that much of its space working to make your purchased painting framed so well, it's a two in one masterpiece. You don't have to buy a painting at location A and then drag it to location B for framing - it's just handy. I'm not sure about the presentation of the art in the back. I found a really cool Picasso-like painting shabbily hung in the coffee break room next to the fridge - huh? It was strange. Why did they need six offices anyways - it just took away the space needed in the main gallery room so that they were forced to hang paintings in poor places - like the break room where few customers wander anyways. If I were the artist, that would be unacceptable marketing on their part - I mean honestly, who would do that? I liked the main gallery though. The brick walls were fitting to the scheme of the design and the leather seating area was a nice touch. I really like how the guy trusted me enough to be alone in his space. Keep in mind, I had spent the last two hours being followed around by skeptical older women who thought I was trying to steal - so it was a relief to be able to relax in here without feeling like someone was breathing down your neck. And it was with the freedom that I broke the cardinal rule of gallery attendance: I took photos - gasp!

Contemporary Art in middle of suburbia Kansas. Hey, it works! In all seriousness, PB Galleries is…read morean alright spot to see some great pieces by national artists. Now here's where it gets dicey. I'm at odds about the feelings I got from the place though. Pretty awkward and certainly had a tinge of "frame shop" as another reviewer so cleverly pointed out. I never felt I was in a gallery really. It was more like a place that housed art for framing. Here I was getting a "sales pitch" on the place having great, national artists without ever talking about any of the artists or maybe even the work itself. The owner of the gallery came over and we chatted. The "forced and faked" convo ensued and I was left with the heebie-jeebies. I enjoyed some of the art in the shop, just not the shop. What to do? Why look those artists up online perhaps for a purchase, of course. God Bless cyberspace, ebay, and the "shopping cart" checkout system.

Cute little locally owned quilting, fabric and sewing machine shop. Purchased some fabric panels…read morefor a quilt and pre-ordered orders.will definitely pop in whenever I am in the area.

A delightful store located downtown. A variety of fabric, project inspiration and friendly staff…read more Sewing machines and classes available as well.